Southern Chrysler Dodge Jeep Ram Newport News

Everyone's took care of me when my rim was damaged weeks ago. Service desk was great ago. Service desk was great More

GM Hank out going, easy to deal with. Sales Akbar easy to talk to about anything All around Good experience. Sales Akbar easy to talk to about anything All around Good experience. More

DIGITAL BAIT & SWITCH! The price for the new 2025 truck I wanted was listed on all the car shopping sites AND THEIR OWN WEBSITE at $56,800. Good deal. That’s what brought m The price for the new 2025 truck I wanted was listed on all the car shopping sites AND THEIR OWN WEBSITE at $56,800. Good deal. That’s what brought me in. First thing I did was give the sales person the VIN, which he pulled up on his screen at the same price. So far, so good. Now, I’m 64 years old, have exceptional credit & was planning on a hefty down payment-but I’ve seen lots of dealer tricks, & knew I wouldn’t qualify for all the qualifications built into the discounts like military & first responders. So we went for a 10 minute test drive, I liked the truck & was prepared to buy it at a price I knew would be several thousand dollars more than the advertised price. When we came back in, the “manager” had the quote all ready for me…AT $10K OVER THE ADVERTISED PRICE (not including the usual tax, title, dealer prep). When I asked what happened to the price on their website that the sales person had just confirmed, like magic the internet price was $10K higher. So in the 10 minute test drive they went online & jacked the price up $10K. Unethical & fraudulent business practices. My attorney used to sue car dealers for behavior like this on a regular basis & won every time. I think he just started doing it for fun because a dealership tried scamming a family member. He asked if I wanted to file suit, but I told him it’s not worth my time. My suggestion to anyone considering buying here is call first, request a firm quote (out the door price) with a stipulation of it being valid for 3 days & emailed to you. If they won’t agree to that, that’s a good indication they’ll try to scam you just like they tried with me. If so, keep calling until you find a reputable dealer More

I didn’t appreciate showing up for my appointments twice for service only to find out that the parts ordered where not available. for service only to find out that the parts ordered where not available. More

Quick friendly service- quality work- very good communication- fair price- 2nd time used them to work on my charger- both service and body shop impressive communication- fair price- 2nd time used them to work on my charger- both service and body shop impressive More

Courteous professional personnel. Nice spacious, waiting area with drinks available and water, reading materials available. Nice spacious, waiting area with drinks available and water, reading materials available. More

I took my van in for service and was blown away by the professionalism and quality work. Every step—from scheduling to pickup—was smooth, and the team explained everything clearly. The service was fast, t professionalism and quality work. Every step—from scheduling to pickup—was smooth, and the team explained everything clearly. The service was fast, thorough, and my van runs better than ever. Highly recommend this service center for honest, top-notch care! More

Great It was a great experience. I had no issues and I ser another appointment for 2 weeks to get my brake pads changed I had no issues and I ser another appointment for 2 weeks to get my brake pads changed More

The service was Fast and efficient. Didn’t have to wait very long at all Didn’t have to wait very long at all More

Never got Jermaine on the phone nor would he call back. Very unprofessional and poorly trained Very unprofessional and poorly trained More