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Checkered Flag Chrysler Dodge Jeep Ram of Newport News

Newport News, VA

4.8
1,139 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.

12629 Jefferson Ave

Newport News, VA

23602

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Showing 1,139 reviews

August 03, 2021

"Within a few minutes of sitting down with Kristi..."

- andypaxx

Within a few minutes of sitting down with Kristi Airington, nerves about my upcoming purchase just faded away. I felt like I was talking to a friend who is a car buying guru. I recommend this dealership and Kristi.

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Yes
Employees Worked With
July 31, 2021

"When it came to the process of purchasing my first car, I..."

- Jeremy6457

When it came to the process of purchasing my first car, I did not know what to expect exactly. Kristi, along with John, put all my concerns at ease. I am very satisfied with my purchase.

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Yes
Employees Worked With
Aug 04, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for taking the time to share your feedback regarding your experience at Checkered Flag CDJR and congratulations on your new vehicle! Buying your first car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

July 30, 2021

"Great customer service was provided through out my entire..."

- Alanda

Great customer service was provided through out my entire purchasing process of my 2021 Jeep yesterday. I worked with Phillip Waters and Bryan Lineberry and the communication and assistance was outstanding. Out of all the dealerships I went to this was the best experience I ever had. I want to say thank you so much again.

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Yes
Employees Worked With
Other Employees : Phillip Waters
Aug 04, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

July 29, 2021

"We were very pleased with our service. The salesperson..."

- Jeeper

We were very pleased with our service. The salesperson Katie was precise and gave us all the details of the deal. There were no surprises and the process was very smooth. We would definitely recommend Katie to our friends and family.

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Yes
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Aug 03, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

May 29, 2021

"Kyla Power is a pleasure to work with, even though we..."

- schroermr

Kyla Power is a pleasure to work with, even though we didn't have a chance to purchase the vehicle we wanted. Kyla is outstanding. She understood our issue and worked with us. We look forward to working with her in the future and with the newly branded Checker Flag CJDR.

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Yes
Employees Worked With
Jun 04, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Reviews like yours are truly a breath of fresh air! Kyla is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

May 20, 2021

"While I’ve always loved Checkered Flag Auto, my..."

- Cindy

While I’ve always loved Checkered Flag Auto, my experience with the new Jeep dealership was awful! The claim (on their site) says trade ins are based on Kelly Blue Book (of course condition of vehicle on inspection is taken into account). I used the link they provided for appraisal, it came back with $40,800 for trade in. Vehicle is almost two yrs old, 6,000 miles, mint condition. Found the new vehicle I wanted, they offered 10,000 less for my trade! So, website is incorrect.... they don’t use KBB for appraisals, rather to get customers confidence in them and get sent via KBB site to them. I left, got $38,500 from Southern and my new Gladiator was $4,000 less. PS.... the GM was rude at best! When I told him I planned on posting a review of my experience he said “We don’t care about all that”. Last I heard customer service was number one in all industries? Obviously not important to Mr. Lawson🤬

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Recommend Dealer
No
Employees Worked With
May 03, 2021

"Wes Blow is always available to assist in any way with..."

- claiborne

Wes Blow is always available to assist in any way with vehicle maintenance and purchases. I have worked with him for many years. First at Pomoco Hampton and now at Pomoco Newport News. Our company has purchased at least 6 grand caravans over the years. We have always been very pleased with his attention to servicing our needs as we need them. Great person!!

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Recommend Dealer
Yes
Employees Worked With
WES BLOW
May 10, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

April 28, 2021

"Salesperson knew the answers. Only 3 hours to make the..."

- Rmecass

Salesperson knew the answers. Only 3 hours to make the deal. Bought a 2015 Dodge Ram but only had one key. Still drove away happy. :-) Thank you.

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Yes
Employees Worked With
Jada Jenkins
May 10, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

April 28, 2021

"My experience with pomoco was incredible. They were easy..."

- NCWat

My experience with pomoco was incredible. They were easy to deal with, efficient and so kind! Everyone made me comfortable with the covid restrictions by wearing masks properly and keeping their distance and every part of the dealership was clean with sanitizer available.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Melissa Taylor
May 10, 2021 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. - Michael Wood - General Manager - (757) 490-1111 - michael.wood@checkeredflag.com

April 21, 2021

"Arthur was excellent. Answered all my questions that I..."

- BC

Arthur was excellent. Answered all my questions that I had about the product line I was interested in. Presented himself as a true professional sales person allowing me to make a decision with no pressure.

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Yes
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