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1,139 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Checkered Flag Chrysler Dodge Jeep Ram of Newport News's Covid Response
- Home Delivery
- No Contact Transactions
- Home Test Drives
- Vehicle Sanitization
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Showing 1,139 reviews
August 03, 2021
"Within a few minutes of sitting down with Kristi..."
- andypaxxWithin a few minutes of sitting down with Kristi Airington, nerves about my upcoming purchase just faded away. I felt like I was talking to a friend who is a car buying guru. I recommend this dealership and Kristi.
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Helpful July 31, 2021
"When it came to the process of purchasing my first car, I..."
- Jeremy6457When it came to the process of purchasing my first car, I did not know what to expect exactly. Kristi, along with John, put all my concerns at ease. I am very satisfied with my purchase.
Read MoreJuly 30, 2021
"Great customer service was provided through out my entire..."
- AlandaGreat customer service was provided through out my entire purchasing process of my 2021 Jeep yesterday. I worked with Phillip Waters and Bryan Lineberry and the communication and assistance was outstanding. Out of all the dealerships I went to this was the best experience I ever had. I want to say thank you so much again.
Read MoreJuly 29, 2021
"We were very pleased with our service. The salesperson..."
- JeeperWe were very pleased with our service. The salesperson Katie was precise and gave us all the details of the deal. There were no surprises and the process was very smooth. We would definitely recommend Katie to our friends and family.
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May 29, 2021
"Kyla Power is a pleasure to work with, even though we..."
- schroermrKyla Power is a pleasure to work with, even though we didn't have a chance to purchase the vehicle we wanted. Kyla is outstanding. She understood our issue and worked with us. We look forward to working with her in the future and with the newly branded Checker Flag CJDR.
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May 20, 2021
"While I’ve always loved Checkered Flag Auto, my..."
- CindyWhile I’ve always loved Checkered Flag Auto, my experience with the new Jeep dealership was awful! The claim (on their site) says trade ins are based on Kelly Blue Book (of course condition of vehicle on inspection is taken into account). I used the link they provided for appraisal, it came back with $40,800 for trade in. Vehicle is almost two yrs old, 6,000 miles, mint condition. Found the new vehicle I wanted, they offered 10,000 less for my trade! So, website is incorrect.... they don’t use KBB for appraisals, rather to get customers confidence in them and get sent via KBB site to them. I left, got $38,500 from Southern and my new Gladiator was $4,000 less. PS.... the GM was rude at best! When I told him I planned on posting a review of my experience he said “We don’t care about all that”. Last I heard customer service was number one in all industries? Obviously not important to Mr. Lawson🤬
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May 03, 2021
"Wes Blow is always available to assist in any way with..."
- claiborneWes Blow is always available to assist in any way with vehicle maintenance and purchases. I have worked with him for many years. First at Pomoco Hampton and now at Pomoco Newport News. Our company has purchased at least 6 grand caravans over the years. We have always been very pleased with his attention to servicing our needs as we need them. Great person!!
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WES BLOW
April 28, 2021
"My experience with pomoco was incredible. They were easy..."
- NCWatMy experience with pomoco was incredible. They were easy to deal with, efficient and so kind! Everyone made me comfortable with the covid restrictions by wearing masks properly and keeping their distance and every part of the dealership was clean with sanitizer available.
Read MoreApril 21, 2021
"Arthur was excellent. Answered all my questions that I..."
- BCArthur was excellent. Answered all my questions that I had about the product line I was interested in. Presented himself as a true professional sales person allowing me to make a decision with no pressure.
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