Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Checkered Flag Chrysler Dodge Jeep Ram of Newport News
Newport News, VA
1,208 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,208 reviews
April 30, 2023
John did amazing by helping us get the vehicle we have been needing, great salesmen been needing, great salesmen More
by Tylerr757
Employees Worked With
Helpful April 29, 2023
John is #dopeAF. He really did his thing to help get us into a vehicle we could be comfortable in with our growing family and get us the best deal with our financin He really did his thing to help get us into a vehicle we could be comfortable in with our growing family and get us the best deal with our financing. 10/10 would recommend him to others. STAY AWESOME, John!!! More
by M.reece811
Employees Worked With
March 13, 2023
Between Jermaine, Lafeyell and George they made my experience amazing. I dropped my vehicle off 02/27 had full communication between all three until I picked it up on 03/01. I dropped it off again thi experience amazing. I dropped my vehicle off 02/27 had full communication between all three until I picked it up on 03/01. I dropped it off again this morning 03/13 because they were able to fit me in once again. They’re fast, communication is great, and I trust all of George’s work + his recommendations. THANK YOU to Lafeyell, Jermaine and George. More
by Ashley
Employees Worked With
Jermaine, Lafeyell, George
February 16, 2023
John is a knowledgeable, professional and hard-working sales person. I highly recommend him for any and all dealings in the car industry. He made the car buying experience seamless. sales person. I highly recommend him for any and all dealings in the car industry. He made the car buying experience seamless. More
by m
Employees Worked With
February 06, 2023
I like Checkered Flag CDJR sales model. It made the experience more towards me instead of a sales person pushing me in a certain direction. I didn’t have to go back and forth and certainly It made the experience more towards me instead of a sales person pushing me in a certain direction. I didn’t have to go back and forth and certainly didn’t leave the dealership with any remorse as I have had with other dealerships. Thanks Checkered Flag! More
by dwbrown0
Employees Worked With
Kristi Airington
January 02, 2023
Anthony was awesome to work with. My husband and I had stopped to look at a car we saw online with little to no intention to make a purchase. We found a Ford Fusion we liked and thank My husband and I had stopped to look at a car we saw online with little to no intention to make a purchase. We found a Ford Fusion we liked and thanks to Anthony's help, we walked away with a purchase. I highly reccomend Checkered Flag and Anthony! More
by sbkeller
December 31, 2022
Kristi is a Rock Star and was a complete professional throughout the entire buying process! I highly recommend asking for her by name. She knows her stuff, was completely professional (not pushy at all) throughout the entire buying process! I highly recommend asking for her by name. She knows her stuff, was completely professional (not pushy at all), transparent and helpful throughout. I'd give her 10 stars if I could! More
by mattstevens33
Employees Worked With
Kristi Airington
December 22, 2022
Kristi was amazing! I randomly showed up to her dealership and found a Jeep that wasn’t ready to be shown yet. She made sure it was ready in a timely fashion for me to I randomly showed up to her dealership and found a Jeep that wasn’t ready to be shown yet. She made sure it was ready in a timely fashion for me to test drive and made the buying process super easy from beginning to end and went above and beyond to help me when things on my end didn’t go as smoothly as anticipated. I would buy all of future vehicles from her! More
by matt
Employees Worked With
Kristi Airington
December 12, 2022
Today, 12/12/2022, I had a confirmed reservation for an oil change to my 2018 Wrangler JL. Before I turned the vehicle into service the representative informed me of a two hour wait ,The express lanes were oil change to my 2018 Wrangler JL. Before I turned the vehicle into service the representative informed me of a two hour wait ,The express lanes were backed up. After entering the waiting area in conversation I learned the delay had started before 0830 hours. This is totally unacceptable and ridiculous. Why make appointments if you won't keep them. Obviously they overbooked for the number of techs that were available. This is the second time it has happened to me. There were at least three other customers in the same predicament as me. My background is maintenance. I have been working on vehicles and industrial equipment my whole life. An oil change and tire rotation is 30 minutes. Not two and a half hours. William C. DeWalt Smithfield VA More
by WCD
Employees Worked With
Tyler, Service writer
