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Checkered Flag Honda

Norfolk, VA

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1,118 Reviews

6541 E Virginia Beach Blvd

Norfolk, VA

23502

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Showing 1,118 reviews

November 21, 2014

Stop by. Ask for Carl! We stopped by to lease a car and was directed to Carl Dyson. Carl was knowledgable, extremely helpful, and very kind. When this lease is up, we'll More

by Kimberly Harper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Dyson
Nov 24, 2014 -

Checkered Flag Honda responded

Kimberly, thank you so much for this great review and star-rating. I am pleased to hear that Carl was there to accommodate you, and helped you with your purchase needs. We are glad that he has shown you the kind of customer service we pride ourselves on at Checkered Flag Honda. We look forward to working with you again in the future. Happy driving! Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 23, 2014

2014 Honda Civic Purchase I am a regular customer of Checkered Flag Honda and Toyota. I have to say the staff just gets better and better at what they do. Yesterday I traded in More

by francisco27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renwick Jones, Bo Wang, Sales Manager
Aug 25, 2014 -

Checkered Flag Honda responded

We are honored to hear that your visit with us went well and thank you for leaving us your input. We are very pleased to hear that Renwick and Bo could make your entire car shopping experience so pleasurable and stress free. Enjoy your 2014 Honda Civic. Thank you for being a loyal customer. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Have fun driving! Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 16, 2014

Exceptional Service and Professionalism We purchased a 2014 CRV from Checkered Flag. Our sales person Heather Flora was professional, friendly and extremely helpful. We could not have aske More

by carol.m.white.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Flora
Aug 18, 2014 -

Checkered Flag Honda responded

Steve, thank you for your kind words. At Checkered Flag Honda, we make sure that our team members are friendly and professional. I am delighted to hear that Heather and Bo were able to help you get the car that you wanted. Congratulations on your new 2014 Honda CRV and I hope that you would keep us in mind for your future automotive purchases. When that time comes, do not hesitate to contact or pay us a visit. Until then, we invite you to check out our Facebook and Twitter to avail of our monthly specials. Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 16, 2014

Great Customer Care Within the first 12 hours of purchasing my used car, the check engine light came on. As you can imagine, we were pretty upset. The service department More

by Rebecca S.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Dyson
Aug 18, 2014 -

Checkered Flag Honda responded

Rebecca, thank you so much for taking the time to provide such great feedback. We do our best to stand out from other dealers in terms of service excellence and to provide each guest with exceptional service. Knowing that our team was able to reflect this dedication pleases us immensely. If you have any further needs, do not hesitate to come back to see us. In the meantime, we encourage you to check us out on Facebook and Twitter to avail of our monthly specials. Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 13, 2014

Unbelievable Stopped in to look at CRV's since I have been reading some great reviews about them. Out walks Rick Higgins and says welcome to Checkered Flag Honda, More

by Teamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Higgins
Aug 13, 2014 -

Checkered Flag Honda responded

Congratulations on your new CRV and thank you so much for taking the time to share your wonderful time with us. At Checkered Flag Honda, it is our main goal to provide our guests with stress-free, knowledgeable and fun car-buying experience. Rick is a key component of our team and he will surely be happy to hear about your positive feedback. Please come back to see us if you need anything at all. Be assured that you will be given the same excellent customer service. Happy driving! Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 04, 2014

Great customer service! I brought a Honda Civic 2014 2 weeks ago with a great dealer guy. He gave us the best deal that we could get. THANKS TO THAT GUY! More

by hsytop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renwick Jones
Aug 05, 2014 -

Checkered Flag Honda responded

Thank you for taking the time to leave us a positive feedback. We are pleased to hear of your great experience at Checkered Flag Honda. Thank you for your business and please come see us for any future needs! Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 02, 2014

Car shopping surprisingly pleasant I can't say I have fond memories of past car-shopping experiences so every time I'm about to go down that road I dread the whole process and "mental t More

by stefans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nikade
Aug 04, 2014 -

Checkered Flag Honda responded

I am so grateful to have had the opportunity to work with you, Stefan and pleased to hear that Anthony and Brandon could make your car shopping experience so pleasurable and stress free and that they were able to get you set up with the perfect vehicle. Our goal is to provide quality customer care, and I am glad to hear that they have shown you their commitment to this. We thank you for doing your business with us. If you need anything else in the future please feel free to come back and visit us any time! Happy driving! Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

August 01, 2014

Bend over backwards Great service. Was coming in from out of state on the train and my sales person drove 35 minutes, waited an hour for three late train, then stayed til More

by murph0969
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Rose
Aug 04, 2014 -

Checkered Flag Honda responded

Thank you so much for this 5-star review about your great shopping experience at Checkered Flag Honda. We always enjoy hearing from our guests. Enjoy your new purchase! We truly appreciate your business. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

June 20, 2014

My car buying experience at Checkered Flag Honda was great everyone was very professional and showed excellent customer service and helped with all my needs More

by terripooh16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RickHiggins and Bo Wang
Jun 23, 2014 -

Checkered Flag Honda responded

We would like to thank you for sharing your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Checkered Flag Honda was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

June 18, 2014

Top Notch Service Rick Higgins is the man to see; New or Used. Very helpful, and had me in what I wanted, and at an excellent price! Check out Checkered Flag Honda for More

by Andyeonenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Higgins
Jun 18, 2014 -

Checkered Flag Honda responded

Thank you for sharing your awesome feedback. I’m glad to hear that you were completely happy and satisfied working with Rick. Enjoy your new purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon. We also invite you to follow us on Facebook and Twitter for access to our monthly special. Sincerely, Robert Chen - General Manager - robert.chen@checkeredflag.com

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