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Checkered Flag Honda

Norfolk, VA

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1,118 Reviews

6541 E Virginia Beach Blvd

Norfolk, VA

23502

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Showing 1,118 reviews

April 01, 2013

Carl and all the staff made making our new Honda purchase as easy as possible. All car dealers could learn from the way they operate. Even though it was late in the day, our car was cleaned and ready, and More

by gwebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Dyson
Apr 01, 2013 -

Checkered Flag Honda responded

Thank you very much for sharing your opinion about our dealership, and we are thrilled to be your favorite 5-star dealership! Here at Checkered Flag, our staff is committed to making our customers feel comfortable throughout the car-buying process, and we are thrilled that we were able to help you select the perfect vehicle for your needs. Carl is a valued member of our staff, and he will be very glad to hear about your positive comments. We are very grateful for your business, and congratulations on your new purchase. If you have any questions about the vehicle, feel free to give us a call or stop by the dealership, and we’ll be happy to assist you. Don’t forget to “like” us on Facebook and “follow” us on Twitter to take advantage of our online specials and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 26, 2013

My buying experience was amazing because of the honesty and integrity of Checkered Flag! Benjamin Mungaithi was my sales associate. He made sure that I completely understood the buying process. Thus, he ta More

by mphillips34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mungaithi
Mar 26, 2013 -

Checkered Flag Honda responded

Ben joins us in thanking you for your heartfelt words, and gracing us with this spectacular five-star review! Buying a car should never be a hassle and that is why we strive to maintain an easy-going dealership environment where our dedicated team works hard to understand your automotive needs. We are thrilled to hear that Ben took the time to build a relationship with you to find the perfect car that fit your lifestyle. He’s not a typical car salesman as it’s his solid dedication to earn customer satisfaction is what makes him an outstanding staff member. We will be sure to pass on your high remarks over to him. Welcome to the Checkered Flag family, and we hope to be your reliable choice to ensure you enjoy your new vehicle for many years to come. We encourage you to please follow us on Facebook and Twitter for monthly news, deals, and service specials. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 06, 2013

This visit was my third time to purchase a vehicle from Checkered Flag Honda within the last six years. Every time I made a purchase Vernon was the associate that I dealt with and each time he was as profe More

by lotusflow33r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Vernon Belford
Mar 06, 2013 -

Checkered Flag Honda responded

We cannot thank you enough for sharing such kind and genuine words with us! With your extensive car-purchasing record, it truly humbles us to hear of your enjoyable and successful visits to Checkered Flag Honda and of your terrific experiences working with Vernon. Going above and beyond is simply in our job description, and we're proud to hear that you found this quality in us. I am pleased to know that Vernon has continued to exceed your expectations throughout all these years. Vernon is an excellent member of our staff and exemplifies everything our dealership stands for. Thank you for your business, and we are honored to have you as our loyal customer. Our team looks forward to maintaining this long-term relationship with you to ensure all your future automotive needs are met as well. Don't forget to “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 03, 2013

This is my second time working with Dennis Anderson. He sold me my first car summer 2010 and I was very impressed with the service he provided me. When it was time for me to get a new car due, to unfortuna More

by Tskwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Anderson
Mar 04, 2013 -

Checkered Flag Honda responded

We are truly humbled to hear of your continued loyalty to Checkered Flag, and we appreciate that you made the trip down to come do business with us! Our team is committed to providing quality and timely service that exceeds our customers’ expectations. I am pleased to know that you have found a go-to person in Dennis, and it is comforting knowing we have done our job. Dennis is an excellent member of our staff, and he exemplifies everything our dealership stands for. We are honored to have you as our loyal customer, and please let us know if there is any way we can be of service to you in the future. In the meantime, be sure to check out our Facebook and Twitter for specials and promotions. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

March 02, 2013

My experience with Paul was above the usual duty. He indeed went beyond the call and I was ever so pleased with his work. You are very lucky to have such a mover and shaker in your employ. Keep up the g More

by judiflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sudo
Mar 04, 2013 -

Checkered Flag Honda responded

Thank you so much, Judi, for reaching out to us to let us know how we are doing. We always appreciate hearing what our guests have to say about their experience here! Going above and beyond is simply in our job description, and we're proud to see you've found this quality in Paul. Buying a new vehicle should never be a hassling or stressful process which is why we do everything in our power to make sure it's as simple as possible. We are pleased to have accomplished this with you. Paul will be thrilled to hear of your high remarks, and we thank you again for your business. Please visit our Facebook and Twitter for news, deals and service specials for your future automotive needs. We hope to see you again! Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 27, 2013

I recently visited Checkered Flag to trade in my Ford Explorer. I haven't had many good experiences with car dealerships so I was already on edge walking through the door! When I entered the dealership I More

by Kotrphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Anderson and Mark Joseph
Feb 28, 2013 -

Checkered Flag Honda responded

Thank you for taking the time to share your great experience with us, and congratulations on your new Accord Sport! I am happy to know that our team was able to satisfy you on the final price of your Honda. Our team is committed to helping our customers find the best deals to match their lifestyle. We are thrilled that we were able to accomplish this for you. I am proud to have Dennis and Mark on our dedicated staff, and they will be pleased to hear that you were happy with the service they provided. Enjoy your new car, and we look forward to working with you again. Be sure to give us a call if we can help you with anything else. Also, don’t forget to follow us on Twitter and Facebook for special coupons. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 26, 2013

I purchased a 2013 Accord V6 from Checkered Flag recently, My salesman was Mr. Dennis Anderson and I reccomend him to any and everyone in the market for a new or used vehicle. Excellent service fro More

by efraindiaz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Anderson
Feb 26, 2013 -

Checkered Flag Honda responded

Thank you for sharing your feedback with us! We are privileged to hear that you had such a pleasant experience at our dealership while working with Dennis. He is a valuable member of our team, and he will be happy to know that you were satisfied with the excellent customer service he provided. We hope that you continue to enjoy your all-new Accord for many years to come, and we look forward to working with you again! Make sure to take advantage of our online specials and coupons by visiting our Facebook and Twitter frequently. Regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 21, 2013

Stopped by dealership on a 'whim' to question trading 2012 Accord for 2013 CR-V. Met Al Flores in parking lot, explained what I wanted and Al walked me through the process and I bought a new CR-V More

by excaliber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Flores
Feb 22, 2013 -

Checkered Flag Honda responded

Dear Helen, your review is truly humbling! We are thrilled to hear that you've found a go-to person in Al and that he took care of you during your visit. Customer service is our top priority, and I am pleased to know that Al took the time to build a relationship with you. Long-lasting business relationships are important to the growth of our dealership. Enjoy your new CR-V, and don’t hesitate to let us know if there is any way we may assist you further. We appreciate your recommendation and look forward to seeing you again when it's time for your vehicle's first checkup. Be sure to take advantage of our online specials by frequenting our Facebook and Twitter pages. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 18, 2013

The thing I love most about this dealership is that they will work with you for as long as it takes to satisfy you and your vehicle needs. They are very flexible with their pricing. This is the fourth veh More

by JudeBaczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aryq Rogers
Feb 19, 2013 -

Checkered Flag Honda responded

Jude, it’s so good to hear from you, and thank you for this outstanding review of Checkered Flag Honda! Going above and beyond is simply in our job description, and we're proud to hear that we exceeded your expectations. Eric is a valuable asset to our dedicated team, and he will be pleased to hear that you were satisfied with the service he provided. Thank you for your business, and we are honored to have you as our loyal customer. Our team looks forward to maintaining this long-term relationship with you to ensure that all your future needs are met as well. Don't forget to “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

February 11, 2013

It was definitely a great car buying experience. Al was very helpful explaining all the features of the Honda CRV that I was looking for. He was very patient which allowed me the time to think about the c More

by 2013CRVowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Flores
Feb 11, 2013 -

Checkered Flag Honda responded

We love hearing from our customers and reviews such as yours absolutely make our day! Checkered Flag Honda has created a hassle-free car-buying environment where we focus on your needs and ensuring you know we care about your car-buying experience. Al is an important member of a staff, who is dedicated to providing quality customer service, and I am thrilled to hear that he was able to accomplish this with you. Thanks so much for your recommendation and enjoy your new CR-V. Remember, “like” us on Facebook and “follow” us on Twitter to get online special deals and coupons. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

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