Cherokee County Nissan - Service Center

The service was nothing short of exceptional. Mak is extremely knowledgeable with the services that my vehicle needed to be provided for its optimal performance and relayed it to me in such a man Mak is extremely knowledgeable with the services that my vehicle needed to be provided for its optimal performance and relayed it to me in such a manner that I was extremely comfortable in making the decisions I had to. More

Mac is an excellent service advisor. The dealership is beautiful and very clean. All employees are kind, respectful and knowledgeable. It is a pleasure to have our truck serviced there. The dealership is beautiful and very clean. All employees are kind, respectful and knowledgeable. It is a pleasure to have our truck serviced there. More

Bryan is always friendly and courteous and thorough. I will not take my car anywhere else for service. I will not take my car anywhere else for service. More

Great service with fair and competitive pricing. The wait was long but that was to be expected. The wait was long but that was to be expected. More

Very good value for an oil change. I wish they would bring back the snacks while you wait I wish they would bring back the snacks while you wait More

I brought my car in and waited for six hours For the repair to be finished and had the same problem come up during the first 120 miles that I drove repair to be finished and had the same problem come up during the first 120 miles that I drove More

Fantastic service department! Amanda was very attentive and throughly explained services provided and what extra services were required. Amanda was very attentive and throughly explained services provided and what extra services were required. More

I would recommend this service center as my overall experience over 2.5 years has been good. I did have one experience that was out of character with all the other visits we have had for service. experience over 2.5 years has been good. I did have one experience that was out of character with all the other visits we have had for service. More

Amanda’s customer-service (on the day I brought in my Maxima for maintenance) was exceptional. She was friendly, engaging, informative, and very helpful when answering my questions around the services of Maxima for maintenance) was exceptional. She was friendly, engaging, informative, and very helpful when answering my questions around the services offered by Cherokee Nissan. Ive had a couple disappointing experiences at other Nissan dealerships in past couple years, and actually made my way up to this Nissan (despite living in downtown Atlanta) hoping that I find a better experience regarding customer service. IAfter working with Amanda, I didnt have any doubts or regrets about driving the distance to Holly Springs to get my vehicle serviced - all because Amanda provided an exemplary experience that made me feel confident that I was in good hands with the team and capabilities of Cherokee Nissan. Working with Amanda made me feel confident that I will return to Cherokee in the future for return business (definitely for continued maintenance on my existing Maxima butneven possibly new lease/purchases when I am in the market for a new car). I hope her leadership sees and recognizes the value she seems to be bringing to the dealership’s business. As a Side note: the dealership was clean, flashy, modern, and comfortable to wait in while my car was being serviced. My only recommendation/consideration is to have a stocked snack offering - beyond just coffee- that customers can grab food from. As a type one diabetic, I was a little nervous that my blood sugars were gonna drop while waiting (as I ended up waiting for a few hours for my car appointment and that was a bit longer than expected - but I understood since I moved up my appt last minute). Investing in a vending machine in waiting room would be inline with what other dealerships have in ATL. (When I asked Amanda if there was any vending options (without disclosing anything about my diabetes) she offered to get a ride for me to the Walmart or a restaurant in the surrounding area - which I really appreciated! (but declined since my blood sugars remained stable). Just wanted to highlight this last example of her outstanding service.) More

Dealership is good for service. ..no long wait and effiencent work done. Would like service coupons from time to time ..no long wait and effiencent work done. Would like service coupons from time to time More