Mak Dean

Everyone was nice, just a few comments. 1.) I was told the day before I could have a shuttle and drop the car off at 8:15, or doba rental. I arrive to drop off and am told in the deale 1.) I was told the day before I could have a shuttle and drop the car off at 8:15, or doba rental. I arrive to drop off and am told in the dealership that shuttle/rental doesnt start until 9 when the "guy" gets in that does it and the rentals. I wait 40 minutes and go check and guy had not arrived, and the person who helped me initially did all the things to get me a rental (took 10 min)...my question is why did I have to wait 40 minutes when the guy turned out not to be the one to have to check me out? It was odd. Def makensure patrons are told when rentals and shuttles run because I was going to order an Uber to arrive at 8:15 until I was told I didn't need to. I was almoat late to a work meeting. 2. My hood was not shut properly. Thank goodness my husband noticed right before we got on the interstate because as we increased speed the hood was shaking badly. This happened once before in my life and I did not catch it before getting on the interstate and the hood flew up and broke my windshield. Just a note of caution. More

by BRANDI.LYNN.SMITH Verified Customer Verified Customer

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Excellent customer service( including but not limited to) great vehicular knowledge, timely service and detailed explanation great vehicular knowledge, timely service and detailed explanation More

by JOSIM77 Verified Customer Verified Customer

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Great experience. Kept me posted on status. Customer service from service supervisor and service men were excellent. Kept me posted on status. Customer service from service supervisor and service men were excellent. More

by wasilewskimichelle63 Verified Customer Verified Customer

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Great experience. Very professional and courteous team. Will definitely continue having my Nissan serviced here. Very professional and courteous team. Will definitely continue having my Nissan serviced here. More

by ANNA.ARRINGTON02 Verified Customer Verified Customer

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I was favorable impressed by the employees of this company. I brought my new 2026 Rogue in for an oil change and despite paying and extrea $100 per month, they charged me over $50. They never explain company. I brought my new 2026 Rogue in for an oil change and despite paying and extrea $100 per month, they charged me over $50. They never explained why I was charged extra. I've paid over $500 for this Service Agreement so far. This is xxxxxxxx at it's highest. More

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Mak was very knowledgeable and explained what was going to happen and what was critical to get done. He was professional, kind and very helpful. I would recommend visiting the dealership for repairs. to happen and what was critical to get done. He was professional, kind and very helpful. I would recommend visiting the dealership for repairs. More

by JULIEJNYC Verified Customer Verified Customer

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Always a good experience at this dealership. Professional, efficient service and all the associates there are terrific! Cant recomend highly enough. Professional, efficient service and all the associates there are terrific! Cant recomend highly enough. More

by JNELSON95 Verified Customer Verified Customer

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The team at Cherokee was great, fast, efficient and informative about the services being performed. informative about the services being performed. More

by Dan K Verified Customer Verified Customer

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I enjoy this dealership as the service department is quick and efficient. No pressure sales personnel, with excellent variety of vehicles quick and efficient. No pressure sales personnel, with excellent variety of vehicles More

by LAROYADKINS Verified Customer Verified Customer

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I bring all my vehicles here for service. They take great care of me and my vehicles They take great care of me and my vehicles More

by Alex Rigg Verified Customer Verified Customer

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