Cherokee County Toyota

Thanks for wasting my afternoon Considering we live more than an hour away, I made a point to get a basic deal outlined before driving out. I was EXTREMELY clear about what I was exp Considering we live more than an hour away, I made a point to get a basic deal outlined before driving out. I was EXTREMELY clear about what I was expecting. Damien, the salesperson, assured me we could get it done, and said "nothing going on here today so it is a good day to make a deal". As you might imagine, the deal presented to me when I arrived was not even close, and the vehicle condition was questionable. What a joke. More

Above and Beyond This dealership was very helpful, nice and didn't waste our time. We are extremely pleased with the Camry XSE, the deal and relationship. This is This dealership was very helpful, nice and didn't waste our time. We are extremely pleased with the Camry XSE, the deal and relationship. This is the second Camry we've purchased from Cherokee County Toyota. This transaction was as rewarding as the first. More

friendly and fast I bought my car last year at another toyota dealership that had A-1 service. I was please to visit Canton Toyota and receive the same A-1 service. Joh I bought my car last year at another toyota dealership that had A-1 service. I was please to visit Canton Toyota and receive the same A-1 service. John in service was a amazing; every time I visit he takes care of me with me. Thank you John and Canton Toyota Ebony D More

Purchase of Used Vehicle I had been looking for a used vehicle for several months. I found the vehicle at Cherokee County Toyota for a fair price. I had to drive about 2:45 I had been looking for a used vehicle for several months. I found the vehicle at Cherokee County Toyota for a fair price. I had to drive about 2:45 minutes to purchase the vehicle from the dealer. It was may opinion that the paperwork would be handled more efficiently by the dealer than by myself. I paid cash for the car. Unfortunately, the dealer dropped the ball on the title paperwork and did not process the title and mail it to my state for three weeks. It only took 24 hours for the dealership to receive their money for the car. As a result, I am driving a vehicle with a temporary tag that will expire shortly and I will not have the title for my vehicle. I have called the dmv several times and the title paperwork is still not in the system. I had to call the dealer three times to confirm the paperwork was mailed. I was told that the person handling the paperwork sent the title transfer as soon as it was received from other departments in the dealership. I would not recommend this dealership based on the inefficient method of handling time sensitive paperwork. More

Looking for a new car - Excellent Sales Rep TM Sinclair Hello I would like to share with you a great experience my friend and I had on your lot. Sales Rep TM Sinclair greeted us very professional and was e Hello I would like to share with you a great experience my friend and I had on your lot. Sales Rep TM Sinclair greeted us very professional and was extremely knowledgeable about the cars on the lot. When I decide to purchase a car I will be contacting him directly he goes the extra mile. Please see that he is recognized! Thank you Anne More

Avalon problem I own a 2014 Avalon with 12000 miles on it.On July 16 had a dead battery and had car towed to this dealership. Service was thorough , prompt and frien I own a 2014 Avalon with 12000 miles on it.On July 16 had a dead battery and had car towed to this dealership. Service was thorough , prompt and friendly. Dave handled my problem professionally. after 30 minutes he informed that the alternator needed to be replaced and that it would take about 2 hours. I was provided a ride to local restaurant for a sandwich and returned to dealer. Facilities were clean, cool and well organized. My car was ready in the allotted time and, as promised, it was fully covered by Toyota warranty. I am from South Carolina. the service I received from Cherokee Toyota was outstanding and I appreciate the courtesy extended to me by their Service Dept. H F Marlow More

Never going back I had work done on my FJ today and I set in the waiting room for 3 hours they said they call me two times but I never heard then the intercom was so l I had work done on my FJ today and I set in the waiting room for 3 hours they said they call me two times but I never heard then the intercom was so low you couldn't understand what they where saying. Then when I got up I saw my FJ across the Parkin lot. So I asked if it was done and that's when he said ya and he ask for me twice and I didn't answer. And gave me a look like I was stupid. Don't think that's the was a customer should be treated. So no I'll never go back. Would it have hurt for them to open the door and ask? They knew I was there. More

Internet sales I worked with the internet sales manager, Dave Wheaton, and we were able to find a car I wanted and complete all negotiations through email. There wer I worked with the internet sales manager, Dave Wheaton, and we were able to find a car I wanted and complete all negotiations through email. There were no bait-and-switch tactics; when I went in, the car and the price were what we had negotiated. Dave was pleasant to work with and I would recommend him and the dealership. More

I have been a customer of Cherokee county Toyota for three and a half years now. Not only does the sales department treat me like I am an actual person. But the service department does as well! My sal three and a half years now. Not only does the sales department treat me like I am an actual person. But the service department does as well! My salesman Bill Gilbert has always done everything he could to get me what I want at the price I can afford. I have purchased 4 cars from him so far. My service adviser Gary Price is always there on the phone or in person if I have any questions about what my Toyota needs. He is always quick to actually show me what is wrong on my car not just tell me. That is a big deal to me, not knowing much about cars I always have to trust what I am told. It is a whole lot easier when I am shown the problem. More

Excellent Service, FREE Wifi and Clean Facilities I was having problems with my car starting and the service professional Gary Price approached me immediately for help. He gave me his full attention a I was having problems with my car starting and the service professional Gary Price approached me immediately for help. He gave me his full attention and made me feel at ease in the fact that I was not being taken advantage of as being a woman who is not very knowledgeable in cars. I would most definitely recommend this dealership to others for any or all car issues. I now go for ALL my service and maintenance at Cherokee County Toyota and I only deal with Gary Price....and if he left I would follow. Yes, he is that trustworthy and the over-all customer service was excellent. Also, if you are looking for a CLEAN waiting area inside/outside with FREE WIFI, TV, fresh coffee and free bottle water then you have found your place! More