Cherry Hill Imports

Very professional, engaging, knowledgeable. We highly recommend the dealership. It was a great experience working with all of the staff. No pressure and extremely professional.

Very poor customer service. No attention to detail and expensive labor prices. None of the services mentioned in bill were actually addressed. Never picks up customer calls and not even bothered to call back. Terrible service.

Very poor service and doubt the technicians are certified. Service beware!!! Aftermarket parts used substituted for oem. Get everything in writing up front with price and part numbers used along with Warranty and at your own risk.

We have filed a formal complaint with Porsche North America The Owner Amanda has not return any calls with myself or Porsche North America their sales were 8 cars last month Which is pathetic we do not see great things coming from this dealer ever again the General Manager is the Most disinterested manger of Brand Porsche in the USA and very condescending. The Follow threw and follow up is non-Exsiting and they offer a bad vibe just being in their showroom. I will not be ever dealing with them again

Mel Feldman has been my salesman for over 20 years now and has become a great friend to my family and I because he's the real deal. He knows his stuff inside out and over the years he has become a great friend to my family. Always transparent and considerate of my time and needs. Mark Tamburrino is the other reason I have continued to buy my cars for my family here. Another transparent and honest experience every single time I work with Mark and I never doubt that I am getting the best deal out there on the best car out there each and every time. From sales to finance to service, this is the best place out there hands down so don't waste your time even thinking about going anywhere else.

I can't give a lower rating then 1, I had CHERRY HILL VW replace my moonroof sunshade as it had separated. During the entire time, I was told it was so costly because the headliner needed to be removed in order to get the sunshade replaced. They had my car for nearly 3 days which would make sense if the headliner had to be removed. After picking up my car, I noticed greasy finger prints where the headliner would have been handled for removal, and it also was not completely re-installed near the rear brake light. I was not happy but I could clean the grease off myself. While on a trip to SC, it was cool enough for the windows to be rolled down. Immediately, the headliner separated from the foam and is drooping (this was the first time the windows had been down since getting the shade replaced). I took the car back to CHERRY HILL VW and I was told the headliner wasn't removed to replace the shade, (after being told several (many) times that it would be required). I called another VW dealership and explained the repairs. I was told by the service manager that best case, the headliner could be dropped, worst case.. it would have to be removed but it would be either one of the two. He indicated he had many years experience and had never seen a sunshade replaced without removing or dropping the headliner. Now, all of a sudden, I'm told by CHERRY HILL VW that the headliner wasn't removed and they won't honor their repairs. I wouldn't recommend going to CHERRY HILL VW for repairs, They don't back up their work and now I'm stuck with another $1K bill.

Chea did a great job in finding the right Q7 which was out of state always keeping me informed either by phone or email. Chea deserves more than 5 stars. Richard D.

Chea Jones made my car buying experience a breeze was able to answer all my questions before I even came in, most car dealers wont do that. Highly recommend. A+

My husband and I bought a new Tiguan at the end of November. Obtaining the permanent registration and transferring our tags would take two weeks, we were told. Over three weeks later after several calls and emails to the dealership, I learned that they couldn't find the titles to my two trade-ins. We had to piece this together on our own. I primarily interacted with the sales manager Vince, who was gruff, unempathetic and acted as if he was doing me a favor by helping me. He refused to apologize. "This isn't my job, but I am the only one working on it." When I spoke to Sheri, the title manager, she apologized profusely and also noted that she had flagged the title issue early on AND that my registration was sitting in her office while I was asking Vince where it was. The whole ordeal took nearly four weeks and were given the Thursday and Friday of Christmas week to get the car inspected. I left a message for Amanda, the sales manager of all the dealerships in the complex, to discuss my experience. That was two weeks ago she never returned my call.

I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.