Cherry Hill Imports

I just leased a 2012 Audi A4 and received outstanding service at Cherry Hill Imports. Everyone is friendly, responsive and professional. My salesperson was Chuck Schaffer and he was great to work with. service at Cherry Hill Imports. Everyone is friendly, responsive and professional. My salesperson was Chuck Schaffer and he was great to work with. Chuck took his time to understand what I was looking for and delivered! He also spent time with me in my new car showing me all the new features so I was comfortable before driving it off the lot. I got the exact car I was looking for at the price I wanted. The process was smooth, simple and fast. This is my 4th Audi and I will now only come to this dealership for sales and service. Thank you for providing a wonderful experience! More

MR. cooper was very friendly and very helpful. he gave me straight fare prices and no playing games. honesty goes a long way. he didnt pressure me to buy. he understood that i was looking around for a cheape straight fare prices and no playing games. honesty goes a long way. he didnt pressure me to buy. he understood that i was looking around for a cheaper price and he was willing to match the price if i found it. he knows baseball better than me and i am dominican. thanks kupper. i made a friend. More

Criag Kupper - Made our leasing experience an etreme pleasure!! He was very pleasant, friendly, helpful and knowledgable. He took alot of time and pride in explaining to my husband and I all the & pleasure!! He was very pleasant, friendly, helpful and knowledgable. He took alot of time and pride in explaining to my husband and I all the "bells and whistles" of our new vehicle. We are etremely happy with our new vehicle, and would highly recommend anyone to buy and/or lease from this dealer. Jenna (Finance) - She was very pleasant,and made the paper work maze as quick and bearable as possible. More

I had a great experience at Cherry Hill Volkswagon. Craig Kupper was very helpful in assisting me with the sale of my new Jetta. The process was very quick and easy. I would definitely recommend anyone to bu Kupper was very helpful in assisting me with the sale of my new Jetta. The process was very quick and easy. I would definitely recommend anyone to buy or lease with this dealer! More

They made the purchase experience as painless as possible. Craig was especially helpful with the various items that I wanted to know, and he went out of his way to make the sale possible. Jenna ma possible. Craig was especially helpful with the various items that I wanted to know, and he went out of his way to make the sale possible. Jenna made the paper work maze as bearable as it could be. More

Jaime was a great, great person to work with. She made it so easy to choose the right car, and was very quick and efficient with getting me the exact vehicle I wanted. She was always prompt with answering an so easy to choose the right car, and was very quick and efficient with getting me the exact vehicle I wanted. She was always prompt with answering any questions or concerns I had and always so nice about it too! I would absolutely 100% come back here again to purchase another car because of the amazing experience and customer service I had. So far, I've owned 4 cars and the worst part of purchasing one for me was always dealing with the car salesman. They always seemed unattached and very abrasive, always just trying to seal the deal. Most of the time, even if I am interested in a car, if the wrong salesperson approaches me, I'll walk away. Jaime was an absolute breath of fresh air, and I am lucky to have worked with her! More

It was an extremely easy and pleasurable buying experience. We got a good price and friendly service. Overall we are extremely happy with the vehicle and the dealership. experience. We got a good price and friendly service. Overall we are extremely happy with the vehicle and the dealership. More

My experience at Cherry Hill Volkswagen was not bad but not great. I had a frustrating time getting the deal on my car (2012 GTI) due to the lack of communication between Volkswagen Credit, the actual Deal not great. I had a frustrating time getting the deal on my car (2012 GTI) due to the lack of communication between Volkswagen Credit, the actual Dealership, and my required contacts for the "New Graduate Program." It took me over a week to get approved for the New Graduate Program and much of the work as far as getting paperwork together and faxing over forms to multiple required contacts occurred through me. As a customer I would have expected a lot of the anticipated paperwork to be completed ahead of time at the sign of the deal. I did not expect to be going out of my way everyday, especially at work, to complete many of the tasks required to gain approval from Volkswagen Credit. I had to fax, re-fax, call different departments, fax re-fax, call Volkswagen etc. all throughout the week. It was very frustrating and put me on the brink of moving to another dealer if it had not been for the help and assurance of my saleman; Much of the reason for this mess was due to lack of required paperwork for the release of my personal information as required by federal law. I was told that there was no such form but I was told by My University that they received many forms from different VW Dealerships regarding the same "New Grad Program" in order for these students to qualify and drive away happily. This issue raised a lot of doubts in my mind. My employer and University had to write separate letters in order to justify my case which was out of everyone's way. Very unprofessional and unorganized of VW. However on a brighter note, I had a very pleasant Salesman, Craig Kupper, who I highly recommend in sales due to his positive attitude towards the customer. If it had not been for his help throughout the process and standby attitude even after work hours, I would have either left the deal or given the dealership horrible ratings. If you are looking to purchase a car, he is the guy to go to. He stuck with me throughout the whole processes and now I'm happily driving my new 2012 GTI. More

I have bought 4 cars from Joe Serrano. He is a great person to work with. Never any pressure, and alway very personable. I tell he what I am looking for, and he does everything he can to make that hap person to work with. Never any pressure, and alway very personable. I tell he what I am looking for, and he does everything he can to make that happen. In fact, the last vehicle I bought, we worked the entire deal out over the phone, and all I had to do was come in and sign the paperwork. I used to dread walking into a car dealership because I hate being hounded, but that has never happened to me at Cherry Hill VW. And that applies to the entire staff. The last time I was there purchasing a vehicle, one of the other sales associates was entertaining my young daughters by drawing with them, so I could sign the paperwork. It just goes to show that the dealership is concerned with their customers, and not just the bottom line. I will definitely be buying more vehicles from Joe. More

I had a horrible experience at this dealership back in January. A service adviser cursed at me twice and when I asked for the manager he told me never to come back. Is that how you deal with a dissatisf January. A service adviser cursed at me twice and when I asked for the manager he told me never to come back. Is that how you deal with a dissatisfied customer? Instead of trying to fix the problem you ask the customer to leave? The VW service manager said " Are you mad you have to pay?" No, I am upset that I am paying for an issue I was advised was fixed. I have never been treated so horribly. Fast food service doesn't top this and I only give them $5 at a time not 100's of dollars. Never again will Cherry Hill have my business or my family and friends if I have anything to do with it. I have plenty of friends with VW's and Audi's. I am also a member of VWVORTEX I've let them know all about this experience. More