Chesrown Chevrolet GMC
Delaware, OH
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The. Dealership. Was. Inefficient. With. The. Time. It. Takes. To. Repair. My. Car. It. Sure. Of. Not. A. Long. Of Dealership. Was. Inefficient. With. The. Time. It. Takes. To. Repair. My. Car. It. Sure. Of. Not. A. Long. Of. Time. That. It. Did. If. It. Going. To. More. Time. Give. A. Customer. A. Car. To. Use A More
We just bought our 22nd vehicle from this dealer and we highly recommend them. We started buying vehicles in 2000 and have always been treated very well. The service department also gets a great rating. Ve highly recommend them. We started buying vehicles in 2000 and have always been treated very well. The service department also gets a great rating. Very friendly, very efficient and very customer focused. There are many choices today for buying vehicles and these people are simply the best More
After 24 years using this Dealership I will never set foot on the lot again. After 4 trips to the service Dept. It cost $1,200.00 and nothing was fixed, in fact they locked both sets of keys in the car a foot on the lot again. After 4 trips to the service Dept. It cost $1,200.00 and nothing was fixed, in fact they locked both sets of keys in the car and charged me to create a new key. Filed a formal compliant with the dealership and no response. More
Horrible customer service. No one answers the phone. Just being pushed around to someone else. Bought a 2016 GMC Yukon in Jan 2022. Transmission died after 8 months. Come to fi No one answers the phone. Just being pushed around to someone else. Bought a 2016 GMC Yukon in Jan 2022. Transmission died after 8 months. Come to find out there are numerous civil action lawsuits and complaints that GM is aware of this issue and doing nothing about it to help. I've been handed back and forth to different service reps. GM is trying to reach them to get diagnostics but again no one answers. They have had my car for 3 days now and we have made zero progress. They screen their calls and automatically answer when you *67. I have 5 kids and no car. apparently nothing can be done until at least Monday now due to their lack of care for their customers. I have emailed the general manager and service manager Ron Brown with no response. I don't understand why it is so hard to send a fax or email. I'd give zero stars if possible. Everyone go to Roush Honda, my worst mistake was leaving them. More
Our salesperson, Jim Thompson, is always so friendly and nice. This is our 5th car we have purchased from him and Chesrown. They treat us fair and we appreciate our years of partnership. nice. This is our 5th car we have purchased from him and Chesrown. They treat us fair and we appreciate our years of partnership. More
in for oil change/tire rotation and throttle body cleaning. Done in only 40 minutes ! Everyone at Chesrown is cordial and they always have hot coffee and a place to do work on your laptop. cleaning. Done in only 40 minutes ! Everyone at Chesrown is cordial and they always have hot coffee and a place to do work on your laptop. More