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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
653 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 653 reviews

April 23, 2020

Awesome shop! Top notch service. Prices are hard to beat! Really nice people. Plus at the end of it all they bring your ride out with a fresh bath! More

by Shane
Recommend Dealer
Yes
Employees Worked With
Mark Norman, Brandon Dyer
Apr 26, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We appreciate your positive review about our dealership, Shane! We value your business and look forward to your next visit! Take care!

April 21, 2020

Quoted me a price of 800 to repair a headlight and said he ordered the part on my 3/27 visit. 4/20 I arrive around 10:15 to have the repair done. After sitting about 20 minutes I inquire again about the pr More

by Camillesampy
Recommend Dealer
No
Employees Worked With
Mark Norman
May 12, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We sincerely apologize for any confusion that may have been caused. Cadillac does offer customers $800 towards the replacement of certain model headlights. However, the cost of the actual repair exceeds the credit Cadillac offers. If in explaining the Cadillac replacement program we somehow caused confusion please accept our apologies as that was not our intent. We will do better in the future explaining the program. We appreciate the feedback and will certainly use this as a coaching opportunity in the future. Sincerely, GM Murfreesboro Management Team

April 20, 2020

I came in and they got straight to the problem. I was in and out. The lady that helped me was Phenomenal. She went above and beyond. I needed help with getting information about my warranty and she got all More

by JMajors
Recommend Dealer
Yes
Employees Worked With
Trisha
April 20, 2020

My service advisor, Mark Norman, went above and beyond providing excellent service. The amount of time to perform the service needed was excellent as well as considerate. More

by jerry_32_01
Recommend Dealer
Yes
Employees Worked With
Mark Norman, Brandon Dyer
Apr 22, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

April 16, 2020

Joey is totally awesome, wouldn't want to deal with anyone else. Great person and will do everything possible to help you.great sales person More

by Jon
Recommend Dealer
Yes
Employees Worked With
Joey McGuire
Apr 17, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Jon, we are very happy Joey could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2020

Everyone was very friendly and hospitable when I was there. Didn’t try to push anything on me and recommend what may need to be done in the next couple of service visits. Thank you!! More

by Muller4235
Recommend Dealer
Yes
Employees Worked With
Justin Kinsey-5 Stars
Apr 13, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your kind words about your experience here at Chevrolet Buick GMC of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 05, 2020

HAPPY! If you need your vehicle serviced, this is the place you want. Great service with progress update as you wait. Very large nice waiting area with compl More

by shaneybaby3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trisha
Apr 06, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your kind words about your experience here at Chevrolet Buick GMC of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. Have a great day!

April 04, 2020

Great buying experience. Very simple and straight forward which was nice. We are really enjoying the new 2020 GMC Sierra Elevation. Will be a return customer. More

by calebbryan42
Recommend Dealer
Yes
Employees Worked With
Anthony - "BIG TONY" Manthey
Apr 04, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Chevrolet Buick GMC of Murfreesboro so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 28, 2020

Employees at the dealership are always courteous and helpful any time I need to go there for maintenance or service. I can always get appointments on a timely basis. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Brandon Dyer
Mar 28, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your kind words about your experience here at Chevrolet Buick GMC of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.

March 27, 2020

Madison was amazing, worked hard to find exactly what I was looking for 💕 Very professional and was great with my crazy husband who I’m sure drove her crazy. More

by Doria P
Recommend Dealer
Yes
Employees Worked With
Madison Chappell
Mar 28, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Doria, thank you for your great feedback! Our team here at Chevrolet Buick GMC of Murfreesboro sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

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