
Chevrolet Buick GMC Cadillac of Murfreesboro
Murfreesboro, TN
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Awesome shop! Top notch service. Prices are hard to beat! Really nice people. Plus at the end of it all they bring your ride out with a fresh bath! Really nice people. Plus at the end of it all they bring your ride out with a fresh bath! More
Quoted me a price of 800 to repair a headlight and said he ordered the part on my 3/27 visit. 4/20 I arrive around 10:15 to have the repair done. After sitting about 20 minutes I inquire again about the pr he ordered the part on my 3/27 visit. 4/20 I arrive around 10:15 to have the repair done. After sitting about 20 minutes I inquire again about the price. The part person got up and went to get a service advisor (Anna) who comes over and says 1600 for the repair. I inquire why and advise her that it is only 1 headlight on the drivers side. She said "oh then it will be 800 and you have to pay upfront." About 1.5 hours into my visit she comes over and said the cost is now 1400 and that the part was not ordered on 3/27 by Mark as it should have been. I showed her the email of the appointment that was scheduled to have the work done from my visit on 3/27. She went back and talked to Mark about what I said transpired, who by the way NEVER showed his face to come and talk to me about the situation he created,even after I asked to get him. She came back and implied that Mark didn't order the part (which was evident) and I was not given a price of 800, which she herself had given me too. In the midst of it, I still sat for an additional 30 minutes for an oil change. Mark NEVER came out to great me, appologize for not ordering the part, wasting my time or anything. A smile and kind words that are untrue are not impressive...honesty and integrity are. More
I came in and they got straight to the problem. I was in and out. The lady that helped me was Phenomenal. She went above and beyond. I needed help with getting information about my warranty and she got all and out. The lady that helped me was Phenomenal. She went above and beyond. I needed help with getting information about my warranty and she got all the information I needed. Thank you More
My service advisor, Mark Norman, went above and beyond providing excellent service. The amount of time to perform the service needed was excellent as well as considerate. providing excellent service. The amount of time to perform the service needed was excellent as well as considerate. More
Everyone was very friendly and hospitable when I was there. Didn’t try to push anything on me and recommend what may need to be done in the next couple of service visits. Thank you!! there. Didn’t try to push anything on me and recommend what may need to be done in the next couple of service visits. Thank you!! More
HAPPY! If you need your vehicle serviced, this is the place you want. Great service with progress update as you wait. Very large nice waiting area with compl If you need your vehicle serviced, this is the place you want. Great service with progress update as you wait. Very large nice waiting area with complementary refreshments. More
Great buying experience. Very simple and straight forward which was nice. We are really enjoying the new 2020 GMC Sierra Elevation. Will be a return customer. which was nice. We are really enjoying the new 2020 GMC Sierra Elevation. Will be a return customer. More
Employees at the dealership are always courteous and helpful any time I need to go there for maintenance or service. I can always get appointments on a timely basis. helpful any time I need to go there for maintenance or service. I can always get appointments on a timely basis. More
Madison was amazing, worked hard to find exactly what I was looking for 💕 Very professional and was great with my crazy husband who I’m sure drove her crazy. was looking for 💕 Very professional and was great with my crazy husband who I’m sure drove her crazy. More