Chevrolet Buick GMC Cadillac of Murfreesboro

The service was very good and assistance was also very helpful and pleasant to work with. I have been very pleased. helpful and pleasant to work with. I have been very pleased. More

They work with you to make sure you're comfortable with your purchase and with the best deal for you before you even sign anything, there all about you not a sale your purchase and with the best deal for you before you even sign anything, there all about you not a sale More

The service department was excellent in my first service appointment at this dealership. Mike the service technician was excellent. The support staff was very good and made it easy for me to make an appoi appointment at this dealership. Mike the service technician was excellent. The support staff was very good and made it easy for me to make an appointment. I made an appointment 3 weeks in advance. More

Mark Norman was great! But I had an appointment for a simple oil change scheduled for 3:30pm, and didn’t leave the dealership until almost 6:00pm. Unacceptable wait time. But I had an appointment for a simple oil change scheduled for 3:30pm, and didn’t leave the dealership until almost 6:00pm. Unacceptable wait time. More

This dealership is WORST ! ! They make excuses and send you away when you are having issues with a brand new vehicle. After years of taking the vehicle back-and-forth, still n ! They make excuses and send you away when you are having issues with a brand new vehicle. After years of taking the vehicle back-and-forth, still nothing. I recently had an appointment and it sat on their lot for two weeks and was never looked at. Just more excuses. I went and picked up my vehicle and took it to Champion Chevrolet in Mcminnville Tennessee. They may be a small town dealership, but they know how to treat people and take care of them. Never purchase anything from Chevrolet of Murfreesboro you will regret it More

Service was done in a reasonable time. The service tech, Jason, kept me updated as the service was being rendered. The facility is clean and comfortable. Great snacks, including fruit! The service tech, Jason, kept me updated as the service was being rendered. The facility is clean and comfortable. Great snacks, including fruit! More

I live an hour away and chose this dealership for my Lyriq. Unfortunately, every interaction after the sale has been a fiasco. At purchase, they didn’t include my key card. They ordered one, but I’ve Lyriq. Unfortunately, every interaction after the sale has been a fiasco. At purchase, they didn’t include my key card. They ordered one, but I’ve had to drive out here twice just to get it programmed. No one told me I needed both keys the first time, so that trip was wasted. They also said they would call me to reschedule, but a week later I had to call them myself. I was scheduled for my complimentary 7,500-mile service at 8:30 a.m. and ended up waiting for hours before my car was even touched. When I raised warranty concerns (the window module resetting, a rattle in the passenger speaker, and a crunching noise in the driver’s seat), I was told none of these could be looked at because they scheduled me on a Saturday and there are no EV technicians available on Saturdays. When I mentioned the BCM, the service advisor, Stuart, asked me, “who told you to ask this stuff?” which I found very dismissive and unprofessional. On top of that, after having me there for 2 hours, the first thing I was told was that I had a $400 tire issue and would be charged a $150 diagnostic fee when I came back for the warranty concerns. That’s not a good way to treat a customer who came in for a complimentary service on a two-month-old Cadillac. Between the key card fiasco and this first service, I’ve spent 10+ hours sitting in this dealership with little to show for it. I want to be clear, I love the car. But this dealership has made ownership extremely frustrating. Poor communication, wasted trips, long waits, and dismissive service are not what I expected from Cadillac. I cannot recommend Cadillac of Murfreesboro for sales or service. More

I had a fantastic experience at Chevrolet From the moment I walked in, the staff was friendly, professional, and genuinely helpful. I never felt pressured or rushed just supported every step of the way. M I walked in, the staff was friendly, professional, and genuinely helpful. I never felt pressured or rushed just supported every step of the way. My sales representative, Rose and she was knowledgeable and patient, answering all my questions and making sure I found the perfect suv. More

Mauricio helped me check out all the vehicles on the lot that I was interested in and he did not try any high pressure sales tactics, which was refreshing. I found the vehicle I wanted and he did everything that I was interested in and he did not try any high pressure sales tactics, which was refreshing. I found the vehicle I wanted and he did everything he could to help us complete the sale. More

Daniel was good and helped me out and got my car done in a great time. Also service department was able to reschedule me up from my original schedule appointment to an earlier date. Great all around. a great time. Also service department was able to reschedule me up from my original schedule appointment to an earlier date. Great all around. More