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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
646 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 646 reviews

August 14, 2019

BuyBack Billy Scam! Went in today because of their "BuyBack Billy" special, and saw how much of a scam they are. The promotion is up to $4000 over Kelley blue book for yo More

by Bobby37130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Ashcraft, Stuart Ogg
Sep 11, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Mr. Bobby37130, When you buy any product that has a SALE it is commonly known that most sales "can not be combined with any other offer". This is the same process. If you want $4000 more than what your vehicle is truly worth Especially if the vehicle in question is worth $3000 there would be no way to tell the next customer they would have to pay almost three times what a vehicle is worth. If your vehicle had a higher value it would be easier to explain to the next potential owner how well a vehicle was maintained, is in better shape, and has a LIfetime Warranty for the reasoning why we were $4000 higher than the market price for the vehicle being sold. We did very well with the Sale and gave many people the $4000 over Kelly Blue Book for their trade. Unfortunately we can't Guarantee $4000 above Kelly Blue Book to every customer as some vehicles are just not as desirable as others. Even the vehicles we could not offer the $4000 above Kelly Blue Book for we still offered the best pricing on another vehicle along with a complimentary LIFE TIME WARRANTY on ALL New Vehicles and most preowned, non European, vehicles under 10 years old and under 100,000 miles. Please let me know if you are still in the market for a vehicle or if you were just trying to capitalize of the $4000 extra for your vehicle. Jason Taylor

August 14, 2019

Canyon Joey was the main reason I ended up with my 2018 Canyon. I was debating whether to purchase a Toyota Tacoma or GMC Canyon. He was very professional an More

by Canyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey McGuire
Aug 16, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi Canyon, we are very happy to have provided you with such a positive experience! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

August 13, 2019

Exceeding Expectations The staff at this dealership do a great job of educating, showing and supporting the buyer....not just trying to sell a vehicle. Mark and Jimmy both s More

by Oathout Fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ashcraft, Mark Barnwell, JIMMY BARNARD
Aug 14, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 13, 2019

Low pressure experience Low pressure sales experience. Everyone was very helpful and accommodating. Very impressed with the follow up from my initial visit to the dealership. More

by Denaliguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony - "BIG TONY" Manthey, Shawn Ashcraft, Khameron Khamphilavong, Mark Barnwell
Aug 14, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

August 09, 2019

Buying silverado I worked with mark in the Murfreesboro Chevy dealership over all I would say it was a pleasant experience and he was very informative. Everyone there More

by Silveradoownener1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Mark Barnwell
Aug 12, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 06, 2019

Time well spent. Will Nicholson helped us get a brand new car that we will have for the foreseeable future. We were not expecting to get a new car, but he went above a More

by Spearnick
Recommend Dealer
Yes
Employees Worked With
William Nicholson
Aug 07, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Congratulations on your new vehicle! We're glad to hear Will delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

August 03, 2019

Great experience My experience was great and I would recommend this dealership to anyone looking to purchase a vehicle. My sales associate was Michelle Voorhees, and s More

by Damon55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Voorhees
Aug 05, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thanks for the positive feedback! We're pleased to hear you had a great experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2019

Down to earth, honest, great deal After browsing at 2 other dealerships and not having good experiences, this was our next place to check out. Trading in my old SUV for something newer More

by zdonley668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Barnwell
Jul 30, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 29, 2019

Easy Purchase Salesman and finance department made the experience pleasant and easy. All car purchases take some time to do it right, but this is one of the easies More

by Big Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Marcum
Jul 30, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Chevrolet Buick GMC of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 27, 2019

Smooth transaction Professional and excellent service. You choose a car that you are interested in and they will do their best to get you in that car. The finance depart More

by V8muscle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Marcum, Shawn Ashcraft
Jul 29, 2019 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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