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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
651 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 651 reviews

August 04, 2018

Awesome dealership The entire crew was great and curtious, very informative and detailed. My salesman Saif, was polite and answered all questions with knowledge, he di More

by Alanwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Saif ALRADHI
Aug 07, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

My name is Tobie Miller, I am the Customer Experience Manager at GM of Murfreesboro. Thank you for filling out the preliminary survey and for providing your feedback. We actively use the feedback to continue to provide you with the best possible service. You will be receiving one more survey  directly from Chevrolet and this is the one that really affects our dealership and your salesman Saif. The survey consists of 20 short questions and should take you less than 5 minutes to complete. All that I ask is that you mark "completely satisfied" on each question. If you mark anything less than "completely satisfied" on even one question, we receive the grade of 0% for your survey even though you already told us that you were satisfied with your sales experience. So, please take the time to complete the survey when you receive it, and give us that "completely satisfied" across the board so that we may receive a grade of 100% for the exemplary service that we provided for you. This acts as a personal report card for Saif

July 31, 2018

My service experience My service advisor, Mark was excellent. He kept me informed and updated about additional services needed. I made an appointment so was somewhat dis More

by Bsbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Norman
Aug 06, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

My name is Tobie Miller, I am the Customer Experience Manager at GM of Murfreesboro. Thank you for filling out the preliminary survey and for providing your feedback. We actively use the feedback to continue to provide you with the best possible service. You will be receiving one more survey d directly from Chevrolet and this is the one that really affects our dealership and your service writer Mark. The survey consists of 20 short questions and should take you less than 5 minutes to complete. All that I ask is that you mark "completely satisfied" on each question. If you mark anything less than "completely satisfied" on even one question, we receive the grade of 0% for your survey even though you already told us that you were satisfied with your service experience. So, please take the time to complete the survey when you receive it, and give us that "completely satisfied" across the board so that we may receive a grade of 100% for the exemplary service that we provided for you. This acts as a personal report card for Mark.

July 28, 2018

Great first time experience! Our Dealer was wonderful and very helpful. He was very informative and answered any questions we had. He gave us options where we needed them and over More

by Williams_fam18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saif ALRADHI
Aug 06, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

My name is Tobie Miller, I am the Customer Experience Manager at GM of Murfreesboro. Thank you for filling out the preliminary survey and for providing your feedback. We actively use the feedback to continue to provide you with the best possible service. You will be receiving one more survey  directly from Chevrolet and this is the one that really affects our dealership and your salesman Saif Mo. The survey consists of 20 short questions and should take you less than 5 minutes to complete. All that I ask is that you mark "completely satisfied" on each question. If you mark anything less than "completely satisfied" on even one question, we receive the grade of 0% for your survey even though you already told us that you were satisfied with your sales experience. So, please take the time to complete the survey when you receive it, and give us that "completely satisfied" across the board so that we may receive a grade of 100% for the exemplary service that we provided for you. This acts as a personal report card for Saif Mo

July 26, 2018

Great car buying experience! An unexpected visit to the dealer for service ended with us purchasing a new car while our other car was serviced. Selection was amazing! Saif, our More

by R&BB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff helped us in the service department., Butch Bugg, Saif ALRADHI
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We're happy to hear we could help you find exactly what you were looking for! We look forward to your next visit! Take care!

July 26, 2018

Great Buying Experience We arrived at the Dealership mid afternoon on a Saturday. We were met and greeted at the door by Joey McGuire, our Sales Specialists. He listened to More

by Gman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Joey McGuire
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

It is great to hear you had such a positive car buying experience with us! If you have any questions about your new vehicle, please give us a call!

July 25, 2018

Purchase of my new truck The experience here has been nothing but wonderful. I showed up just before closing with a similar vehicle I wanted to compare, from another dealer. S More

by Lindsayleah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Willits, Saif ALRADHI
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Chevrolet Buick GMC of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 22, 2018

Excellent service from start to finish. Overall great experience. Appreciate the salesperson and finance dept working with us. Even the retailers were great More

by #sscamaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Barnwell
July 21, 2018

Had a very pleasent buying experience, salesman, John Laven Everyone at the dealership was very polite and helpful, salesman John Lavender was very knowledgeable on all cars that he had to sell, and very nic More

by dude44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, John Lavender
July 16, 2018

Great salespeople and great autos What a great place to find the perfect car! My husband and I found a certified pre-owned Cadillac that we wanted to test drive at this dealership. T More

by Ellie8it
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Marcum, Shawn Ashcraft, Mark Barnwell
July 12, 2018

Excellent Michael Anderson is the best salesman we have ever dealt with. He helped us find the perfect truck. The dealership overall exceeded our expectations. More

by Aries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
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