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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
653 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 653 reviews

May 14, 2021

Professional salesman, pushy finance representative. Totally disgusted with the service after sale. This dealership was Unwilling to back up their full dealership warranty. Which is worthless More

by Not happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Bugg
Jun 01, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

On behalf of the entire staff here at Chevrolet Buick GMC of Murfreesboro I apologize sincerely for any difficulty or inconvenience you had during your visit. We strive to make sure every customer is totally satisfied but somehow we missed the mark with you. Please contact our General Sales Manager, Bubba Ruffner, to discuss your concerns.

March 10, 2021

Great service from the staff at this dealership.Mr. Great service from the staff at this dealership. Mr. Danarius Toliver, my first contact salesman, was patient, helpful and understanding to the end o More

by brendacrismon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danarius Toliver, Butch Bugg, Lawrence Madison
Mar 11, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet Buick GMC of Murfreesboro. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

February 24, 2021

Bow tie Jamie was great to us! This was my first time purchasing a car from a dealership and he made it so quick and easy for us! This experience couldn’t have been better! More

by jessica.maya001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Bow Tie" Jamie
Feb 25, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet Buick GMC of Murfreesboro! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2021

Great service on my new GMC Sierra 2021 which I wanted step rails installed. I arrived at dealership for 9 am appointment and was greeted and given instructions on where to park my truck. Friendly and ver More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Marcum, Joey McGuire
Jan 24, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your kind words about your experience here at Chevrolet Buick GMC of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 16, 2021

The best service I have ever received. I will never take my vehicle anywhere else. Always done me right on price snd when I just showed up one day for an oil change they worked me in and I didn’t want long More

by boschpeople
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Marcum, Ron Van De Kraats
Jan 19, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 08, 2021

Commercial sales done right. Justin Young understands what a business owner expects in a commercial truck purchase. In and out in less than an hour. Give him a call. More

by Builder Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Young
Jan 12, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

January 02, 2021

Just bought a new GMC Sierra 1500. Joey McGuire a good salesman and very knowledgeable about trucks on the lot . Process of getting some ordered equipment and tags coming in the future. Further review at More

by Jim
Recommend Dealer
Yes
Employees Worked With
Joey McGuire, Victor Lawrence
Jan 06, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Congratulations on your new vehicle, Jim! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 02, 2021

The service reception area was covered and out of the elements and it was very clean. This is very nice and very important to me. I was met immediately and directed to the waiting area as I was having my More

by RoyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Williams
Jan 06, 2021 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi Roy, thank you so much for your positive comments about Chevrolet Buick GMC of Murfreesboro! Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 06, 2021 -

RoyR responded

This dealership treats me like family please share my comments and email with them! Roy Rossignol

December 19, 2020

Outstanding service and follow up 2nd to none , great job on update . Anytime I make appointment they value you as a customer, can’t wait for next service More

by Rjlatch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Bow Tie" Jamie, Tim Marcum, Ed Burris, Saif ALRADHI, Joey McGuire, Mark Barnwell, William Nicholson, JIMMY BARNARD, Madison Chappell, Victor Lawrence
Dec 22, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2020

I use this dealership because they always provide great service the first time. I've come to expect great service from them because they always provide great service. I only trust Chevy of MBoro to work on More

by tnmcknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Young, Mark Norman
Dec 12, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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