While Daniel was great, when we returned to have the paper plates removed and pick up the tittle, it took 20 minutes just for someone to be available. The receptionist was great and kept paging for sales people but no one came out to assist. Finally, 2 sales people came out carrying balloons but, made no effort to engage with us. When we asked 1 of the sales people for assistance with the plates, we were then told, that that was something we could have done ourselves.
Guess the balloons were more important than actual customers.