Chevrolet Buick GMC of Puyallup

Smoothest and easiest of the 10+ car transactions I've done I've seen all the usual car dealer tricks in the course of buying or leasing 10+ cars: bait-and-switch by the car salespeople, aftermarket junk "preap I've seen all the usual car dealer tricks in the course of buying or leasing 10+ cars: bait-and-switch by the car salespeople, aftermarket junk "preapplied" to the car, finance department rate changes or lease/loan term changes, delivery "mixups" that resulted in a car not having the options I was promised etc., Buying from Chevy of Puyallup was the easiest and smoothest car transaction I've had. Got a quote from them on a 2015 Chevrolet Equinoix via Edmunds PricePromise. They called within an hour of sending the quote to confirm the price. Their price was hundreds less than the next best quote, so I was a bit suspicious. I insisted on doing everything in writing via email and peppered them with questions. I already had financing so I wasn't going to be needing their financing (reducing their margin). I was extremely clear I didn't have the time, energy or patience for the usual song-and-dance or bait-and-switch. They were exceptionally polite and straightforward, with no "hard sell" and no effort to dance around the questions or provide misleading answers. It seemed like they really did want to sell the car at the price they offered, no gimmicks or gotchas... So I drove an hour to their dealership, saw the Equinox in question and spent 15 minutes with Jared Baker, the salesperson assigned to my transaction. (The internet folks call and then hand you off to a physical salesperson if it looks like you're going forward.) He was extremely laid-back and friendly. ZERO sales pressure. The Equinox and the pricing were exactly as advertised. As soon as they'd got the paperwork ready, I walked across to see Leanne Cash, the finance manager. (As an aside, you can't ask for a better name than "Cash" if you're a finance manager.) We spent 15 minutes on the paperwork. I was out the door as the owner of a brand new 2015 Equinox 45 minutes after I walked in... I picked up the car a few days later. I couldn't take it with me the day I did the paperwork since I'd driven there alone (ready to leave if there was shady business.) When I returned, they had it freshly detailed out front with the keys ready. I'd forgotten to bring an extra copy of my insurance card; they happily let me use their computer to login and print off new cards. I left 15 minutes after I got there. The whole transaction was easy, painless and very professional. Can't ask for more. (And no, I have not been compensated in any way for writing this.) When we're in the market again for a car, they'll be my first stop. I'm recommending them to friends and colleagues at work - not something I do often. If you're looking for a Chevy, you owe it to yourself to give them a try. More

2016 GMC Denali XL Just purchased new GMC the entire experience was a pleasure. Steven Backman was excellent to work with. I would highly recommend Steven and the Harnis Just purchased new GMC the entire experience was a pleasure. Steven Backman was excellent to work with. I would highly recommend Steven and the Harnish Auto Family. More

Pleasure to work with them Chev of puyallup was a pleasure work with and I look forward to our relationship in the future. They are professional and courteous. We love our yukon Chev of puyallup was a pleasure work with and I look forward to our relationship in the future. They are professional and courteous. We love our yukon More

First new car When I went to Buick GMC of Puyallup, I was met by Mel McCormack and there was no hassle or pressure into buying my car. My first, new car was an exce When I went to Buick GMC of Puyallup, I was met by Mel McCormack and there was no hassle or pressure into buying my car. My first, new car was an excellent deal. I will definitely be returning for my next vehicle. Melvin B. More

Small S.U.V. Dealing with Bruce Houghton was a distinct pleasure. An ASSET to this dealership. Every one from the Sales Manager, Finance Manager and General Mana Dealing with Bruce Houghton was a distinct pleasure. An ASSET to this dealership. Every one from the Sales Manager, Finance Manager and General Manager were very professional and friendly. What a difference. More

treated horribly PLEASE BEWARE!!!! Worked with a salesman named Ryan. Bought a used vehicle from him at Harnish Chevy. The same day I drove it off the lot I noticed PLEASE BEWARE!!!! Worked with a salesman named Ryan. Bought a used vehicle from him at Harnish Chevy. The same day I drove it off the lot I noticed the transmission slipping. I called Ryan the same day. He told me to bring it back for the service dept to check it out. It took them a week to get back to me. I was told it WAS NOT the tranny. They said it was mis-firing. This went on until I had to take it to a transmission shop about a month later. They informed me exactly what I told Harnish in the beginning. IT IS THE TRANSMISSION!!!!!!!!! They are refusing to take the car back and they will not fix it! They found a sucker in me......A WOMAN! I now am carless because they took what I had for a down payment. They have no integrity. Please be advised they are exactly what people say about used car salesmen....…...SNAKES! More

Great car buying experience Steve Backman made our car buying experience great by making sure to get us everything we wanted and needed in our new car. I would highly recommend t Steve Backman made our car buying experience great by making sure to get us everything we wanted and needed in our new car. I would highly recommend this dealership and Steve Backman to anyone looking into buying a new car. More