Chevrolet of Bend

Excellent service and fast, appreciate it , thank you for taking care my cars, is a pleasure work with you guy’s 🙏 taking care my cars, is a pleasure work with you guy’s 🙏 More

Service dept was right on schedule and very timely in getting my truck completed. Nice work getting my truck completed. Nice work More

Great and friendly service! In no time at all, my service was done and I got to drive home in a nice truck. In no time at all, my service was done and I got to drive home in a nice truck. More

Completed work on time. Let me know about need for new tires and breaks soon and gave me a free Uber rides home and back to dealership to pick up my truck. Let me know about need for new tires and breaks soon and gave me a free Uber rides home and back to dealership to pick up my truck. More

Do not buy a vehicle here. We bought a truck back in june and had it 1 week before it was undriveable. It has been an ongoing stressful ordeal trying to even get it resolved. I We bought a truck back in june and had it 1 week before it was undriveable. It has been an ongoing stressful ordeal trying to even get it resolved. I have not had the vehicle in my posession in 2+ months. Everyone will give you false promises but no one will ever follow through. Good luck getting a phone call back from anyone. This place is a joke! More

Where do I even begin? Five years ago, I brought my Cadillac here for what should have been an 8-hour repair. Instead, it took them 45 days. I swore I’d never return—and Five years ago, I brought my Cadillac here for what should have been an 8-hour repair. Instead, it took them 45 days. I swore I’d never return—and I’ve kept that promise. Unfortunately, after my last vehicle was totaled, I was forced back. Even though this is the only Chevy dealership on this side of the Cascades, I had no intention of giving them my business. I found a used Tahoe at another dealership, but when it turned out the truck needed a new transmission and other repairs, my warranty company required me to take it here. That’s when the nightmare started all over again. I scheduled an appointment a month in advance, only to have it suddenly cancelled via email with no explanation. When I replied, no one ever got back to me. So I showed up in person, only to be told I was “late.” They had moved my appointment without telling me. I was brushed off with no clear time frame or explanation of what to expect. Later, I received a call and a few short video clips showing issues with the vehicle. I was told the transmission needed to be replaced, but they couldn’t move forward until they had approval. Six days passed with no updates—I had to chase them down myself. When I asked for a quote, I was ignored. I eventually discovered the holdup wasn’t even with the warranty company, but with the selling dealer. I had to personally call and push the approval through. From there, it only got worse. I was told the work would be finished “early next week” … then “late next week” … then “maybe the week after.” Updates only came when I demanded them, and I was left without a vehicle for nearly two weeks. When I finally got the call to pick it up, the final price was higher than what I’d been quoted (verbally—because they never sent me anything in writing). Even worse, some of the work I had been told would be done wasn’t completed at all. I essentially paid $253 for a “$0 deductible” warranty repair, got a vehicle back running on empty with the gas light on, and still needed thousands of dollars in repairs that should have been covered under my policy. The communication here is abysmal, the business practices are misleading, and the lack of accountability is staggering. This dealership is the definition of poor service, broken promises, and shady practices. Avoid at all cost.. More

They pretend they care but then they ghost you. Every negative review on here has the standard “we care, call us to make it better”, but it’s all lies. They don’t want to make it better they want t Every negative review on here has the standard “we care, call us to make it better”, but it’s all lies. They don’t want to make it better they want to get you off the public forum. We bought a truck and it lasted 30 days when it broke down. We have tried to resolve this with them but they just ghost us. If you want a new car they may be ok, but I would never recommend them for a used vehicle, they make them run long enough to get you off the lot then they really could not care less what happens to you. More

Bought a used ford F350 and was told the engine had been bulletproofed and that there was a ton of paperwork to support that. When I asked for the paperwork, it couldn’t be found, and after 2 months owning bulletproofed and that there was a ton of paperwork to support that. When I asked for the paperwork, it couldn’t be found, and after 2 months owning the truck, the engine had a catastrophic failed. Come to find out, it was a junkyard motor in the truck and it was hopeless. Mark B More