Chevrolet of Bend

Great service and friendly staff. It took a while to get the warranty parts in, but everyone seems to be having the same problem. It took a while to get the warranty parts in, but everyone seems to be having the same problem. More

Great service, clean and nice waiting area. The waiting time is decent and I definitely recommend. The waiting time is decent and I definitely recommend. More

Bought four vehicles from this dealership. Always satisfied. Current vehicle, purchased, sales person said come back and I’ll fill your gas tank. When I went back sales person no longer worked Always satisfied. Current vehicle, purchased, sales person said come back and I’ll fill your gas tank. When I went back sales person no longer worked there, oh well. Nice and courteous staff. More

Excellent service and fast, appreciate it , thank you for taking care my cars, is a pleasure work with you guy’s 🙏 taking care my cars, is a pleasure work with you guy’s 🙏 More

Service dept was right on schedule and very timely in getting my truck completed. Nice work getting my truck completed. Nice work More

Great and friendly service! In no time at all, my service was done and I got to drive home in a nice truck. In no time at all, my service was done and I got to drive home in a nice truck. More

Completed work on time. Let me know about need for new tires and breaks soon and gave me a free Uber rides home and back to dealership to pick up my truck. Let me know about need for new tires and breaks soon and gave me a free Uber rides home and back to dealership to pick up my truck. More

Do not buy a vehicle here. We bought a truck back in june and had it 1 week before it was undriveable. It has been an ongoing stressful ordeal trying to even get it resolved. I We bought a truck back in june and had it 1 week before it was undriveable. It has been an ongoing stressful ordeal trying to even get it resolved. I have not had the vehicle in my posession in 2+ months. Everyone will give you false promises but no one will ever follow through. Good luck getting a phone call back from anyone. This place is a joke! More

Where do I even begin? Five years ago, I brought my Cadillac here for what should have been an 8-hour repair. Instead, it took them 45 days. I swore I’d never return—and Five years ago, I brought my Cadillac here for what should have been an 8-hour repair. Instead, it took them 45 days. I swore I’d never return—and I’ve kept that promise. Unfortunately, after my last vehicle was totaled, I was forced back. Even though this is the only Chevy dealership on this side of the Cascades, I had no intention of giving them my business. I found a used Tahoe at another dealership, but when it turned out the truck needed a new transmission and other repairs, my warranty company required me to take it here. That’s when the nightmare started all over again. I scheduled an appointment a month in advance, only to have it suddenly cancelled via email with no explanation. When I replied, no one ever got back to me. So I showed up in person, only to be told I was “late.” They had moved my appointment without telling me. I was brushed off with no clear time frame or explanation of what to expect. Later, I received a call and a few short video clips showing issues with the vehicle. I was told the transmission needed to be replaced, but they couldn’t move forward until they had approval. Six days passed with no updates—I had to chase them down myself. When I asked for a quote, I was ignored. I eventually discovered the holdup wasn’t even with the warranty company, but with the selling dealer. I had to personally call and push the approval through. From there, it only got worse. I was told the work would be finished “early next week” … then “late next week” … then “maybe the week after.” Updates only came when I demanded them, and I was left without a vehicle for nearly two weeks. When I finally got the call to pick it up, the final price was higher than what I’d been quoted (verbally—because they never sent me anything in writing). Even worse, some of the work I had been told would be done wasn’t completed at all. I essentially paid $253 for a “$0 deductible” warranty repair, got a vehicle back running on empty with the gas light on, and still needed thousands of dollars in repairs that should have been covered under my policy. The communication here is abysmal, the business practices are misleading, and the lack of accountability is staggering. This dealership is the definition of poor service, broken promises, and shady practices. Avoid at all cost.. More