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Chevrolet of Culver City - Service Center

Culver City, CA

4.2
1,563 Reviews
Call Service Center (424) 216-6027

1,563 Reviews of Chevrolet of Culver City - Service Center

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August 15, 2021

Service advisor was very informative and helpful. I was in and out in a short time. And my car was serviced to my expectations. Will be coming back More

by amygranillo6942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Canche
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Aug 16, 2021 -

Chevrolet of Culver City responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Culver City Chevy are thankful for customers like you! Come again soon, Amy! - Customer Service, Michelle M.

August 15, 2021

Great service!! Luis went above and beyond to help me and was extremely good at communicating. I’m so grateful for this dealership and their help! More

by amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
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Aug 16, 2021 -

Chevrolet of Culver City responded

Thank you for the great review! We are glad that you had a great experience with Luis and our service department! We strive to please our guests! Thank you for your business and come again soon. - Customer Service, Michelle M.

August 14, 2021

Appointment was easy to make and my vehicle was in the shop on time. Staff was professional and informative. The work was completed on time and returned in excellent condition. More

by PBURNSTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Report | Print
Aug 16, 2021 -

Chevrolet of Culver City responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Culver City Chevy for your service needs and we hope to see you back again in the future. - Customer Service, Michelle M.

August 14, 2021

Great customer service. My service advisor was Jordan. I had no appointment and was out in less then one hour. Will definitely be coming back for any future services. More

by GARCIA9710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

Chevrolet of Culver City responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Culver City Chevrolet. Feel free to stop back in if there's ever anything else you need from us! - Customer Service, Michelle M.

August 13, 2021

Don't say I get a free oil change and make me get and tire rotation... that cost 50 bucks..rip off I won't be tell people to buy anything from this place More

by RDUDE8579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 13, 2021

When I pay out of my pocket everyone is great, but the last time I went in for a recall service and it was not. More

by aroses1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
Report | Print
Aug 16, 2021 -

Chevrolet of Culver City responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable. Feel free to contact us at (424) 258-5224 to discuss further. – Customer Service, Michelle M.

August 13, 2021

No help not Professional very racist They treated me unfair and lied about everythingI bought my truck in for rear axle seal and I got my truck back in worse condition axles rubbing things just weren’t More

by DBRAZIER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service manager is it complete races, Ruben Barrera
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August 12, 2021

The people who waited on me were very helpful and courteous. The wait time was not very long. The waiting area was nice and clean. More

by STOCKTONBLESSED1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
Report | Print
Aug 13, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

August 12, 2021

Made appt. on Tuesday dropped off Wednesday. Quick and easy. Ready when promised. More

by Tpavacik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla SERVICE DEPT
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Aug 13, 2021 -

Chevrolet of Culver City responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Culver City Chevy! - Customer Service, Michelle M.

August 12, 2021

Enjoyed working with Jordan. I will be bringing the rest of my fleet vehicles to her in the future. Thank you for working with me Jaime More

by osorioj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was nice too
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Aug 13, 2021 -

Chevrolet of Culver City responded

Great to hear! We are thrilled to learn that Jordan and the team were able to provide an excellent experience for you. We appreciate your business and look forward to working with you again in the future. - Customer Service, Michelle M.

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