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Chevrolet of Culver City - Service Center

Culver City, CA

4.2
1,563 Reviews

1,563 Reviews of Chevrolet of Culver City - Service Center

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August 11, 2021

Jordan provided excellent service. My only question was whether the seat assembly needed replacement in its entirety, as most of the motor functions worked properly. More

by Hammer
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know about your recent service experience. We think Jordan is pretty great too! Thank you for your business and we look forward to having the opportunity to serve you again soon. - Customer Service, Michelle M.

August 10, 2021

Poor service and communication. Not sure repair was even Poor service and communication. Not sure repair was even done-GM is looking into with a 3 rd party. I had to call and wait in the phone 15+ minutes More

by ABENT77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucio Barraza
August 09, 2021

I would routinely bring my car in for service here as this location is close to my work. I therefore brought my car here when I had some car trouble. My car was not checked within a reasonable amount of More

by fer.navarrete.esq
Recommend Dealer
No
Employees Worked With
Roberto Canche
August 09, 2021

The service was good it took a bit longer than they had stated but in the end it all worked out I’m happy with everything More

by frankcampisciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
Aug 10, 2021 -

Chevrolet of Culver City responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable! Michelle M Customer Relations Manager

August 08, 2021

Jordan was very helpful and an excellent service provider! Friendly and helped me understand what was needed. Good communication, pleasant, not pushy, enjoyed the visit despite the situation More

by steven110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Chevrolet of Culver City responded

Great to hear, Steven! We are thrilled to hear that the team could do a great job and we look forward to having you back at Culver City Chevy sometime soon! - Customer Service, Michelle M.

August 08, 2021

The service went very well. Lucio was very friendly and took good care of me and my car. He kept me informed of any future problems. More

by GARYANDERSON8573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
Aug 09, 2021 -

Chevrolet of Culver City responded

This is what we strive for! Thank you for taking the time to share your experience, Gary. We value your business and look forward to seeing you on your next visit! - Customer Service, Michelle M.

August 07, 2021

The people where fairly honest. The prices are kind of high. I wanted to see the bottom of my car but never did. I would be willing to sign a waiver to look under the car. I don’t understand why it cost s More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
August 06, 2021

Terribly expensive to continue experiencing the same issues you brought the car in for. Left a piece of my car hanging under the car as well. Seriously learn from the bad reviews and go to another locat More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
August 06, 2021

Grate service and friendly . Beyond my expectations Will come back for my next service here everyone was great they took good care of me and my needs More

by cristina6941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Barraza
Aug 09, 2021 -

Chevrolet of Culver City responded

Thank you so much for the glowing review, Cristina! We do very much aim to have a warm and friendly environment here at Culver City Chevrolet - we're glad you appreciate that. We're looking forward to your next visit! - Customer Service, Michelle M.

August 05, 2021

I was greeted and taken care within five minutes. Miguel was very friendly and took care of me. My car was done when expected. Thanks More

by Mrs Merck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel padilla
Aug 06, 2021 -

Chevrolet of Culver City responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Culver City Chevrolet. Thank you for your business and we look forward to seeing you back again next time! - Customer Service, Michelle M.

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