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Chevrolet of Culver City - Service Center
Culver City, CA
1,563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,563 Reviews of Chevrolet of Culver City - Service Center
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August 05, 2021
Jordan Rathman was attentive, honest, and concerned. She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me She was one of the best service tech's I have ever encountered. And even though I couldn't get my car fixed, she still did her very best for me More
by jhallhayes1022
Verified CustomerEmployees Worked With
August 04, 2021
I am really happy with you guys service. I will recommend you to my family and friends. Every time I'll need service, I know where to have my vehicle serviced. Thank you! recommend you to my family and friends. Every time I'll need service, I know where to have my vehicle serviced. Thank you! More
by Miguelboats30
Employees Worked With
Luis Navarrete
August 04, 2021
Misquoted pricing 2 times, staff was rude and pushy. Way overpriced for service. Went somewhere else for 1/3 of quoted price for tires and brakes. Will not be returning overpriced for service. Went somewhere else for 1/3 of quoted price for tires and brakes. Will not be returning More
by CJVALENTINEJR
Employees Worked With
Miguel
August 04, 2021
Took my 2015 Silverado for service. Robert; service advisor was excellent. Communicated and listened to my concerns. Excellent customer service. Repeat customer. Thank you. GG advisor was excellent. Communicated and listened to my concerns. Excellent customer service. Repeat customer. Thank you. GG More
by GG
Employees Worked With
Luis Hernandez , Roberto Canche
August 04, 2021
No call and no service, waited too long for an appointment and then nothing was done. Called &. no call back Back or follow up provided. appointment and then nothing was done. Called &. no call back Back or follow up provided. More
by Rachellenelsoncao
Employees Worked With
Lucio Barraza
August 03, 2021
I’m thankful for not being charged when you knew you couldn’t fix it! The Lord provided a solution! It started working again when I touched the switch! couldn’t fix it! The Lord provided a solution! It started working again when I touched the switch! More
by Ross
Employees Worked With
Roberto Canche
August 02, 2021
Was not notified that service was complete by telephone or by link. Link to status of service never showed service was complete. Link showed finishing touches were being done but never completed. or by link. Link to status of service never showed service was complete. Link showed finishing touches were being done but never completed. More
by DWIGHTDD
Employees Worked With
Roberto Canche
August 01, 2021
It appears to be very unorganized and many of the staff told me incorrect information on multiple occasions. It took me three tries to return my lease and required me to call GM financial to get correct in told me incorrect information on multiple occasions. It took me three tries to return my lease and required me to call GM financial to get correct information. Since I’ve returned the car, the dealer has called multiple times asking about helping me purchase it at the end of the lease. In my experience the customer service has declined dramatically as ownership has changed over the last decade. More
by G
Employees Worked With
Roberto Canche
July 30, 2021
False or misleading advertisement! Awful service, poor communication, price gouging!! The service center does not honor specials listed on their website! Worst dealer experience in my life!! Would never g communication, price gouging!! The service center does not honor specials listed on their website! Worst dealer experience in my life!! Would never go back!! More
by Joanne F
Employees Worked With
Luis Hernandez, Roberto Canche
