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Chevrolet of Culver City - Service Center

Culver City, CA

4.2
1,563 Reviews

1,563 Reviews of Chevrolet of Culver City - Service Center

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May 12, 2021

Jordan was my Service Rep, and she was on point with my maintenance. She took care everything for me from insurances phone call, updates, and parts. More

by coldrod2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Chevrolet of Culver City responded

Thank you! We're so glad Peter could provide you an excellent experience with us. We are very lucky to have him on our team. Thanks again for choosing Culver City Chevrolet!

May 11, 2021

Jordan was really helpful. She provided all the right info on the phone and kept me up to date in a way that was great More

by oldenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Chevrolet of Culver City responded

We're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit!

May 07, 2021

Staff was friendly and efficient getting me checked in. I was kept up to date throughout the work. The extra cost was explained to me. Check out was easy and I was on my way within 2 hours of check in. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Chevrolet of Culver City responded

This is what we strive for! Thank you for taking the time to share your experience with our service team, Justin. We value your business and look forward to seeing you on your next visit!

May 07, 2021

Suggesting that you guys need additional service writers to keep up the customer flow, however I appreciate the good customer service right from the moment you drive into service up until they return the ve More

by thejuanandonly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Chevrolet of Culver City responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Thank you again for letting our service team know how we did! We look forward to helping again in the future. Take care!

May 07, 2021

The staff was was friendly and helpful and quite quick towards my service needs would be returning to service car here in the future thank you More

by MMACARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
May 10, 2021 -

Chevrolet of Culver City responded

Thank you! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

May 05, 2021

The reps are obviously on commission, and treat you as such if you do not have paid work. I was there for a recall issue and they offered to do a complete check on the older vehicle. They were supposed to More

by Bolt owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Chevrolet of Culver City responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (424) 216-7438 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 05, 2021

Great service in such short time great experience great location, and also they’re waiting area makes time fly they have some nice show cars by the seating area More

by OPENPHOBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Johnson, Michelle Montiel, Jose Gudiel, Ruben Barrera, Luis Navarrete
May 06, 2021 -

Chevrolet of Culver City responded

Thank you! Your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!

May 05, 2021

Ruben was the best, very friendly, very safe, made me laugh and displayed excellent service. I never had to go inside office. Great job, Culver city More

by krazileo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
May 05, 2021 -

Chevrolet of Culver City responded

Thank you for taking the time to tell us how we are doing! Ruben will be happy to hear that he was very helpful in your experience with us. Thank you for your business and we hope to take care of any of your future car needs!

May 05, 2021

I made an appointment online and was received promptly when I arrived. My car was ready in the time they promised and the advisor was very kind and courteous. More

by Adrianamrqz2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gudiel, Ruben Barrera, Luis Navarrete
May 06, 2021 -

Chevrolet of Culver City responded

Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 04, 2021

I rarely write reviews. Having had several negative experiences at another Chevy dealer (I won’t say which but it rhymes with Borrance) I have had only pleasurable experiences at CC Chevy. On Friday I More

by richnegrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The girl at service desk?, Jose Gudiel
May 05, 2021 -

Chevrolet of Culver City responded

Thank you! We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

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