Chevrolet of Culver City - Service Center

Expensive and very slow service quoted me an hour for oil change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again change waited for 2 hours and 40 min many employees not doing much but slow service would never go there again More

My vehicle has a 5k mileage. Jordan failed to inform me over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointm over the phone that I have to pay for the servicing and the servicing is not covered by the warranty. So, Jordan mislead me and scheduled an appointment under false pretense. When I arrived at service center, I was told by Jose, my warranty will be void if I don’t pay $500+ for the 2-year maintenance. I did not know this piece of information when I called for the appointment. Jose was indifferent while he was explaining all this. He even mentioned that “Nissani bothers” is no longer managing this dealership. However, he failed to recognize the issue that I was not informed. Jose exhibited “take it or leave it” kind of demeanor. He did little to nothing to accommodate me and provide an alternative solution. I don’t mind paying for the service. I take issue when business withhold key information and deceive their customers to make a quick bucks and take advantage. I will be happy to take my business somewhere else. I paid $85+tax for the oil change. More

Good job, performed as advertised. Took a bit longer than expected but that's ok. Plan to bring both our Volts in as service is needed. expected but that's ok. Plan to bring both our Volts in as service is needed. More

Way too expensive to fix for someone that is collecting unemployment ! And charging me $220 to investigate what's wrong it was the window motor it was obvious ! Wanting to charge $600 for labor is ridiculo unemployment ! And charging me $220 to investigate what's wrong it was the window motor it was obvious ! Wanting to charge $600 for labor is ridiculous I had it done by a friend cost me a large pizza and a 18 pack of beer $75 for the part, it works great in the part is warrantied More

Me atendieron bien ruben Barrera por el trabajo que hicieron en el carro I a futuro boy aserle servicio a mi carro en areglar un liqueo de aceite hicieron en el carro I a futuro boy aserle servicio a mi carro en areglar un liqueo de aceite More

You are taking good care of my Camaro. It is under a goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. goide warranty that had been fully satisfied by the dealership. The service department is easily accessible and you are open on Saturday. More

I approved a quote, which changed because Nissani staff picked incorrect parts: it then increased +10%. The original problem persists. Heartbreak. Disappointment. Buyer's remorse. picked incorrect parts: it then increased +10%. The original problem persists. Heartbreak. Disappointment. Buyer's remorse. More

Service representative was unfriendly and did not answer my questions about the maintenance of my Volt. Told me to ask maintenance questions to the cashier. my questions about the maintenance of my Volt. Told me to ask maintenance questions to the cashier. More

I’m quite new to this dealership as the ownership changed within the last 12 mos or so. I only have them this one experience. It went fine. within the last 12 mos or so. I only have them this one experience. It went fine. More

The Customer Service was BAD! Especially Jordan...RUDE! New Ownership doesn’t even rinse the car off! I’ve spent $65,000 with this dealership! New Ownership doesn’t even rinse the car off! I’ve spent $65,000 with this dealership! More