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Chevrolet of Milford

Milford, CT

3.8
539 Reviews

655 Bridgeport Avenue

Milford, CT

06460

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Showing 539 reviews

April 07, 2024

Worst company ever they sold my mother a lemon. My mother is a senior citizen. They waited until her 60 warranty ran out by telling her nothing was wrong with the car. Even though it was turning of More

by Chudgson76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Geoff Baldwin
Apr 09, 2024 -

Chevrolet of Milford responded

I'm sorry to hear about the experience your mother his having with her vehicle. I want you to know that there's no way we are going to leave your mother, or any customer for that matter, abandoned with a bad car after 60 days. Even if the warrantee is expired. I have searched our system based off the name given on the review and cannot find who anyone. Please reach out to me directly at 203-882-1971 EXT 135 or provide me your mother's information so I can reach out to her personally. I would like to get to the bottom of this with service and see what we have to do to correct it. Sincerely, Oscar Guerra, General Manager.

Apr 11, 2024 -

Chevrolet of Milford responded

Hi Chudgson76, I just want to let you know that I spoke to your Mom about her concerns. It appears that she had a minor front end accident that is causing her light to come on. We agreed to look at the car for her after the accident has been fixed to determined if there's anything else wrong at that time. She will contact me directly when she is ready to bring the car in to have it looked at again. Please feel free to reach out to me directly with any issues or questions you may have. Oscar Guerra 203882-1971 ext135

April 05, 2024

Worst dealer I have ever dealt with in my life! ! I have purchased several new cars and this is my only negative review. Don't call you back. Bait and switch pricing. $700 Doc fee. SCAMMERS!!!!!! More

by billmac88
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Bob Sales, Geoff Baldwin, Denise Ghent, Zashley Fernandez, Wilsy Acevedo
Apr 09, 2024 -

Chevrolet of Milford responded

We apologize that your experience at Chevrolet of Milford was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (203) 951-6292

Apr 10, 2024 -

billmac88 responded

Haha. Already tried contacting you and you don’t return calls.

April 02, 2024

They are the worst! I had an appointment for the day I brought in my vehicle , I waited all day for them to tell me they didn't even look at my vehicle when I had a conf More

by Tonymerola
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Feather
Apr 17, 2024 -

Chevrolet of Milford responded

We apologize that your experience at Chevrolet of Milford was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (203) 951-6292

March 20, 2024

Prices were great, sales experience was decent enough and while there was a hiccup in the post-sale support, when the right person's attention is on it the issue was resolved. More

by Harry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shashi Shastry
Apr 24, 2024 -

Chevrolet of Milford responded

We appreciate you taking the time to leave a review on your experience with us. We are happy that everything was resolved to your liking and are so grateful to have you as a customer. Please reach out to us if there is anything else we can assist you with. We look forward to working with you again in the future.

February 25, 2024

The employees were nice and very respectful. Great service and not long wait time. Very nice and comfortable waiting area if you have to wait. More

by dawn724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Baldwin, Denise Ghent, Zashley Fernandez, Wilsy Acevedo
Apr 24, 2024 -

Chevrolet of Milford responded

Thank you for your positive feedback! We're glad to hear that our team's professionalism contributed to a great service experience for you. We strive to make every aspect of our service convenient and pleasant for our customers. Your satisfaction is important to us, and we look forward to welcoming you back again soon. Thank you for choosing us!

February 20, 2024

Great service. My appointment time went as scheduled. Basically, I was in and out before I could finish my coffee, which is complimentary. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zashley Fernandez, Wilsy Acevedo
February 13, 2024

This dealership had plenty of vehicles on the lot and the salesman took the time to show me what I wanted More

by Chaplain541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
February 10, 2024

I felt like I was working harder to buy a car than they were to sell a car . Good news because I they haven’t called me back I found A Newer car. With half the miles . At Executive Jeep . Cars. Com I just More

by Barnes.j.tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None of the above
February 03, 2024

All in all the customer service and work was done to standard. I wasn’t satisfied about the over all price of the work. The total came out to $6,482.12 when it was all said and done. That seemed very ex More

by jsoldi1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never met any of the listed people. My advisor was Ms. Powers
January 31, 2024

Absolutely horrendous, the one car I bought from them has been nothing but trouble. They put all the effort into avoiding their customers and none into satisfying them. Don't buy so much as a candy bar from More

by lenhart.tom36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arthur Colley, Lisa, Oscar Guerra
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