
Chevrolet of Milford
Milford, CT
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Excellent Service I traveled down the road searching for the perfect vehicle, when I stepped into the Chevrolet of Milford Dealership. The salesman asked what I was loo I traveled down the road searching for the perfect vehicle, when I stepped into the Chevrolet of Milford Dealership. The salesman asked what I was looking for and didn't waste my time on showing me something I was not interested in. which was a refreshing change. He led me to the truck I was interested in, showed me several models, colors, sizes, price range and let me test the truck I was interested in. He explained all the features this truck had to offer and how everything worked. I would also like to mention the man who answered all of my questions in a way that I would understand unlike other dealers when I signed all of the papers. He was extremely patient with every question I asked. He acted like he really cared that I understood everything. Overall I would rate this experience as Excellent Customer Service and I would recommend this dealership to all my friends, family and strangers.. You should be proud that you have these two fine gentleman working at Chevrolet of Milford. I would like to thank both of the gentlemen for the Excellent customer service they had given me as I now own a 2014 Chevy Equinox. Thank you! On my way out I was getting ready to get into my truck when another customer asked me if the truck was an Equinox and I told her "yes". She said she had just bought one as well and stated " the customer service here is fantastic, they don't try to push you into something but make you want to buy a new vehicle" I agreed with her. The staff is fantastic. She then told me she had just bought an Equinox as well. We told each other good luck and went on our way. More
Making lemonade out of lemons We went to Chevy Milford in 2013 and had a great experience so decided to go back after our lease was up this year. We ended up purchasing a used veh We went to Chevy Milford in 2013 and had a great experience so decided to go back after our lease was up this year. We ended up purchasing a used vehicle this time around and within 24 hours the vehicle started experiencing issues. We immediately got in touch with Joe Capozzi and Ryan Savage and they were excellent. They had us bring the car to their service center and they brought it to the correct dealership where it was under warranty for us. That dealership was unsuccessful in identifying the issue and as a result we decided that we did not want the vehicle. Joe and Ryan were extremely understanding and genuinely cared about us and the safety of our family. They were extremely responsive and went above and beyond to make us have an exceptional experience. They were extremely accommodating and understanding of our needs and we were able to purchase another vehicle of the same value. I would recommend working with both of them and we plan to go back the next time we need another car. A situation that could have ended very poorly for both parties was turned into a positive experience. Thank you Joe and Ryan for helping us out and your dedicated focus on your customers, we sincerely appreciate all that you have done! More
1st Time Buying Car I called about the car after seeing it on google, went in later that day to look at it and ended up getting it that day thanks to Jose! When I stopped I called about the car after seeing it on google, went in later that day to look at it and ended up getting it that day thanks to Jose! When I stopped by to pick it up Brian showed me all the features and everyone was able to answer any questions I had. Jack was very helpful with finalizing everything before I took the car home! Very friendly and helpful employees. The car is great! :-) More
Patience and a good deal Although it did take quite a bit of back and forth, I was able to get the lease deal I wanted. I worked with Jose, who was knowledgeable and pleasant Although it did take quite a bit of back and forth, I was able to get the lease deal I wanted. I worked with Jose, who was knowledgeable and pleasant to deal with. He patiently searched out the details and information I needed, and in the end was able to make the deal I wanted. I would recommend him, and the dealership, to anyone. More
Beware - this dealer did not stand by their customer! Purchased a used car from Zee Chevrolet of Milford that turned out to have a huge supposedly "unknown" problem! We were given the CT state mandated wa Purchased a used car from Zee Chevrolet of Milford that turned out to have a huge supposedly "unknown" problem! We were given the CT state mandated warranty of 60 days / 3000 miles from the date of purchase. We started noticing a problem at under 3000 miles and reported the problem to this dealer at just over 3000 miles (4-1/2 weeks) from time of purchase. They would not cover our repair! Nicest guys in the world until After you buy the car! Don't believe it! It should be noted that there was not one shred of evidence to suggest that any pre sales service was done to this car. The oil was like dirty tar-sludge. Chevy of Milford should at least change the oil before they sell a 30K dollar car! More
used car seller experience When I saw the car on the internet, I contacted the Chevrolet dealer and a call back was received within 48 hours. Followup is key so far after getti When I saw the car on the internet, I contacted the Chevrolet dealer and a call back was received within 48 hours. Followup is key so far after getting the best rate and negotiating with a new salesperson who if not knowing what to say, found out the answer through someone in the dealership detailed in the knowledge. More
Great service I'm been using Chevy of Milford since 2011 and have always had great service. I worked with Will in 2011 to purchase my Cruze and have just worked wit I'm been using Chevy of Milford since 2011 and have always had great service. I worked with Will in 2011 to purchase my Cruze and have just worked with him again to purchase my Equinox. Both Will and Jack were a pleasure to work with. Everyone over there is friendly and will answer any questions. I recommend Chevy of Milford to anyone who wants great, friendly and honest service. More
2016 Colorado Z71, Red Hot Got just the Colorado I wanted. Ray ordered it up. Came in exactly the way I wanted. This truck is awesome. Will Z. helped with the tech features. Jac Got just the Colorado I wanted. Ray ordered it up. Came in exactly the way I wanted. This truck is awesome. Will Z. helped with the tech features. Jack made the finance part quick and easy. Thanks again More
Jeff's Appliance & Vacuums of Shelton Wanted to take a moment to thank Eddie Sanchez and Jack Edward for their excellent service during our purchase of a 2015 GMC 2500. I deal with plenty Wanted to take a moment to thank Eddie Sanchez and Jack Edward for their excellent service during our purchase of a 2015 GMC 2500. I deal with plenty of folks in the service world daily; these gentlemen provide that 'next level' we look for when we want to build a business relationship. Thank you - Schuyler at Jeff's Appliance More
Great experience Picked up my new 2016 Equinox today and entire experience was great. Randy was very good. No sales pressure and there were NO surprises when I went to Picked up my new 2016 Equinox today and entire experience was great. Randy was very good. No sales pressure and there were NO surprises when I went to pick up the car. The amount was exactly as described and I was out in about an hour. More