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Chevrolet of Milford

Milford, CT

3.7
548 Reviews

655 Bridgeport Avenue

Milford, CT

06460

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Showing 548 reviews

May 08, 2020

Inappropriate use of Personal Information DO NOT USE. Let me tell you my story, the good reviews on here are people being swindled into writing them during the process of buying. I am a real c More

by esgnepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
josh
May 13, 2020 -

Chevrolet of Milford responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. After reviewing the circumstances you are most definitely entitled to a complete explanation. The pre-approved Cap 1 letter you provided was not enough to cover financing on the truck you chose. In fact it was $14,800 short. The business manager indicated you did not want to put any more money down so in the interest of getting you a better bank call to allow you to purchase the actual vehicle you chose with your salesman, he submitted it to all the lenders he thought might comply. The credit bureau allows multiple inquiries in a defined date range without impacting your score. If that were not true your would not be able to shop lenders for the best deal. We do apologize for the poor communication and rest assured you deposit will be promptly refunded. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Chevrolet of Milford

February 27, 2020

BOTH dealership (Service Dept.) & GM Corporate deserve zero rating. If you care about service stay far away from Chevy of Milford Connecticut. Took about a month repairing water leaks, I've had my car bac More

by sassylynn98
Recommend Dealer
No
Employees Worked With
Jeff Zee
December 03, 2019

This was my second visit' the service department is fast' polite and attenative to your needs and request. The lastest trip was for a recall' the truck was completed by 9:30' am' drppwd. Off a 7:30 am' with More

by Colloua5
Recommend Dealer
Yes
Employees Worked With
John in service
November 22, 2019

I have generally been very happy with Chevy service until recently. I meant the service director, Mr. Hotak it was extremely rude from the very beginning. I have a 9 going reoccurring issue with condensation More

by sassylynn98
Recommend Dealer
No
Employees Worked With
Mr. Hotak- Service Director, prev has only been with service managers.
November 11, 2019

Maintenance Fast friendly service. Service associate was friendly and very informative. Did not wait long and was done with in one hour. Very nice to deal with. More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Capozi
November 03, 2019

Very simple and easy transaction. Bob located a new Silverado that fit our needs and coordinated with the New Haven Body for a plow. The delivery was very seamless. More

by Roverct
Recommend Dealer
Yes
Employees Worked With
Bob. Brenier , Jeff Zee
November 02, 2019

Jeff Thayer was courteous he knew all about the truck Showed me everything I need to know about it He was courteous very honest and told me to call anytime if there’s any problems More

by Gary
Recommend Dealer
Yes
Employees Worked With
Jeff Thayer , Jeff Zee
October 26, 2019

Great costumer service Incredible customer service from beginning to end with not much wait time. I was in and out within an hour. Would highly recommend the dealership and More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rawlings
October 25, 2019

Great Customer service. I had a problem with my Malibu. I called the dealership at 6 P.M. and explained my issue with the service dept.. They gave me an appointment the next More

by GiGi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 24, 2019

Used vehicle purchase Dave Figueroa was recommended to us by neighbors. He was great! No nonsense and we struck a good deal even got the vehicle as "certified". One not More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Figueroa
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