
Chevrolet of Palatine
Palatine, IL
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I have bought several vehicles from Grossinger in the I have bought several vehicles from Grossinger in the last 10 years and everyone from Gary Grossinger to his entire staff are responsive in every de I have bought several vehicles from Grossinger in the last 10 years and everyone from Gary Grossinger to his entire staff are responsive in every detail to me as a customer. My loyality will remain with this dealership long term. The staff at this dealership is excepeptional in thier customer service. I have purchased another vehicle and serviced it at this dealer with outstanding service on every occasion from the sales department from the manager to everyone in the sevice department. In addition, from the time of sale, everyone from Gary Grossinger and every other sales person, were wonderful. I would highly recommend Grossinger to everyone. Recently I was in a minor accident and although I was shaken from the event, the dealership helped me with calm from start to finish. They dealt with the tedious details of getting a tow truck and a rental car. They were kind enough to bring the rental to me so I did not have to miss work. They dealt with the repairs and service in a very professional way. From the small things like oil changes to the big things like car accidents, Grossinger can be counted on to get the work completed professionally and correctly. Grossinger has my loyality and I would recommend them to all. More
Fabulous dealership what professionals these guys are great once again I can not say enough great things about these folks They call me. Just to say hello.And ask how Iam enjoying my car. And once again great once again I can not say enough great things about these folks They call me. Just to say hello.And ask how Iam enjoying my car. And once again I WANT EVERYONE TO FEEL FREE TO CONTACT ME PERSONALLY . And I will explain why I drove 649 miles one way from Nashville TN. To buy my new Corvette. And WILL BE BACK SOON. Very few things in life are a sure bet but, Gary Grossinger has put together the finest team in the USA to represent his family name on his dealerships. Thanks to Mr. Gary Grossinger which has my car buissiness for my entire life. The service Dept top notch folks and Mike, Dan, Caesar. Being from my family you just do not throw around the word friend But any of these folks are my friends and are welcome in my home anytime they visit NASHVILLE TN. Jimmy #52 More
I'm very disappointed with the used pontiac g6 that was pushed on me. I say pushed because I get down there to be told I have to put 800 more dlrs down and the car was a wreck I had to get barrons brakes a pushed on me. I say pushed because I get down there to be told I have to put 800 more dlrs down and the car was a wreck I had to get barrons brakes and struts fixed on the car after they told me everything was fixed on the car I really think I was taken advantage of because I was a single woman and really needed a car for my day to day travel from home to work I wish I could have returned the car but I fell in love with the car and winded up spending 1000 dlrs in repairs Tom Rekosh and Bui had great customer service but in the end I was sold a lemon WON'T RECCOMMEND THIS PLACE AT ALL More
My husband and I were more than satisfied with all of the staff at Grossinger Chevrolet in Palatine. We initially came to the dealership because of Ralph DiMatteo. He came very highly recommended. Ralph w staff at Grossinger Chevrolet in Palatine. We initially came to the dealership because of Ralph DiMatteo. He came very highly recommended. Ralph was extremely gracious and took the time to learn about our family and what type of vehicle we were searching for. Bob Ingo, our salesman, made my husband and I feel very comfortable. He made it clear that he was working for us and did everything possible to get us the car he knew would make the most sense for our family at this point in our lives. Ralph also checked in on us throughout our whole process, even though his job is in the service department and not sales. It was refreshing to not have a car dealership attempt to sell us something that we knew we wouldn't be able to afford. Mike Bott and Fred Kodroff were also extremely kind and helpful. The staff even stayed WAY after the dealership had closed to make sure our needs were met. We look forward to doing business with Grossinger Chevrolet for many years to come. We also highly commend Mr. Grossinger for the quality of service he provides at his dealership. More
I recently purchased a 2011 Chevy Equinox from Grossinger Chevrolet. I was very pleased with the patience of my salesperson, Dan Allaire. I had been haggled at other dealers who tried to get me to over Chevrolet. I was very pleased with the patience of my salesperson, Dan Allaire. I had been haggled at other dealers who tried to get me to overspend, but Dan knew I was on a budget and helped me pick out the vehicle that met my needs. He stayed late after his shift and let me decide. The next day he made sure the vehicle was immaculant when I drove it off the lot...Dan was a good guy to deal with. The finance guy, Ceaser, was also helpful in assisting me to understand all the paperwork and was able to help me obtain a reasonable price. Dan also has establised a relationship with the service department at Grossinger and I now have the peace-of-mind of knowing that I can deal with them incase anything should need to be done. I was overall very satisfied and I'm really enjoying the new Equinox. More
The people were all very pleasant to work with. Dan listened to our needs and was not pushy. He was very "real" and likable. Ceaser in finance worked very hard to get us the best deal, even though we h listened to our needs and was not pushy. He was very "real" and likable. Ceaser in finance worked very hard to get us the best deal, even though we had some obstacles. He really proved he was working for us, not the banks or even the dealer. I would recommend anyone to go to Grossinger. More
We were very pleased that the sales process with Jose was so smooth and understandable. We felt we received straight answers to our questions about the car and we were able to agree on a reasonable price. so smooth and understandable. We felt we received straight answers to our questions about the car and we were able to agree on a reasonable price. Fred in Finance was also very clear and helpful in thinking through the various options and quick in completing the paperwork. More
When my poor 97 TBird gasped her last breathe and her wings were about to fall off, my mechanic told me to check out Grossinger Palatine. He had no connection with them. Leonard was so kind, Rick worked wings were about to fall off, my mechanic told me to check out Grossinger Palatine. He had no connection with them. Leonard was so kind, Rick worked with him diligently to help us get into a car... one of the other sales guys had a trade in brought in while we were there and had seen us working with Leonard. He mentioned this car as a possibility for us. They were still cleaning it up. And Wow, it was a perfect match. So not only was our salesman and the finance guy helping, the other guys were thinking it through too. Just great, great people, super car, terrific financing. Couldn't be happier. More
Dan Allaire is the best salesman ever. We came in to replace a car that was totaled at Christmas. I was so happy to see Dan as he had sold me my Saturn a few years ago and his service was one of the rea replace a car that was totaled at Christmas. I was so happy to see Dan as he had sold me my Saturn a few years ago and his service was one of the reasons I chose the car. Today, my friend was replacing a total loss. Dan gave us the chance to try a few cars with no pressure. He found the right color and style we wanted and went out of his way for the best price and financing. He gave us the opportunity to take the car home the same day so we would not need to continue to get a rental. The car was also delivered with a full tank of gas. Dan stayed long after closing and never rushed us into making a decision or hurry out the door. We chose the Chevy Cruze and LOVE IT! Fred in finance was also wonderful. He explained all the warranty information and gave us an extra day to make a decision. This was a wonderful experience and really was what car buying should be. A terrible situation turned out to have a happy ending! Thank you! More
I've had several contacts with this dealership and everytime they are the most incompetent dealer I have ever been to. They don't follow-up with any concerns or issues and are only interested in talk everytime they are the most incompetent dealer I have ever been to. They don't follow-up with any concerns or issues and are only interested in talking to you when they think you are interested in buying a car. All others they could care less about. I wouldn't buy a car from them even if they were the last dealership on the planet. Buy from Grossinger at your own risk! More