Chevrolet of Palatine

all of the dealership associates were freindly and helpful from the time we pulled into the lot, through financing. My new car was clean & Elmer walked me through the features, setting up my blue too helpful from the time we pulled into the lot, through financing. My new car was clean & Elmer walked me through the features, setting up my blue tooth & connecting to On Star to get registered. Caeser, in financing was very curtious and respectful. no hard sell for all the extras. More

THE WHOLE EXPERIENCE [FROM "JUST LOOKING" TO PURCHASING A CAR] WAS PLEASANTLY SURPRISING!!! DARRICK WAS VERY HELPFUL[NOT "PUSHY" OR HIGH PRESSURE]EVEN THO WE TOLD HIM WE DIDN'T NEED TO BUY A CAR [WE HAD A CA CAR] WAS PLEASANTLY SURPRISING!!! DARRICK WAS VERY HELPFUL[NOT "PUSHY" OR HIGH PRESSURE]EVEN THO WE TOLD HIM WE DIDN'T NEED TO BUY A CAR [WE HAD A CAR WHICH MET OUR NEEDS, AND THE ONLY REASON WE WERE LOOKING WAS BECAUSE WE HAD THOUGHT OF GIVING IT TO OUR SON] DARRICK [AND MIKE BOTT, SALES MGR] EXPLAINED THAT WE COULD TAKE ONE HOME TO TRY WITH NO OBLIGATION, WHICH INVOLVED VERY LITTLE FORMALITY FOR US AND SOME PREP-WORK FOR THEM. OUR SON DECLINED OUR OFFER, BUT WE LIKED THE CAR SO MUCH WE DECIDED TO LOOK INTO THE NUMBERS.THEY WERE ABLE TO PRESENT US WITH A BOTTOM-LINE PRICE WITHOUT THE "GAMES" THAT OTHER DEALERS PLAY [PRETENDING TO GO BACK & FORTH TO SALES MGR TO BRING THE PRICE DOWN, AND/OR TELLING US THEY CAN ONLY GIVE US THAT PRICE IF WE "BUY IT TODAY"]. OUR NEXT EXPERIENCE WITH THE FINANCE MGR [FRED KODROFF] WAS "PAINLESS"...HE EXPLAINED EVERY ASPECT OF THE TRANSACTION CLEARLY AND CONCISELY, EVEN LIGHTENED THE FINANCIAL SITUATION WITH A SENSE OF HUMOR! BOTH DARRICK AND FRED WERE SO PERSONABLE, AND PLEASANT, THAT, EVEN THO WE COULD HAVE GONE TO OTHER DEALERS, THESE WERE THE KIND OF PEOPLE WE WANTED TO DEAL WITH!!! More

I went to Grossinger Chevy today to look for a car that could replace my 2 door Monte Carlo (also purchased from Grossinger) because I needed a car that was more practical for my 1 year old and my wife. O could replace my 2 door Monte Carlo (also purchased from Grossinger) because I needed a car that was more practical for my 1 year old and my wife. Of course I wanted to keep my payments similar and basically swap out my 2 door for a 4 door. They guys at Grossinger were awesome. They are down to Earth and don't try to pull your leg. They don't do the bait and switch and keep things really realistic. They are a customer oriented business and offer very very fair prices. They know that if they make you happy you'll walk away and tell your friends. They aren't worried about making that 'extra buck' on your behalf and it really makes you feel good knowing they take care of their customers. I would recommend my closest friends and family to them in a heartbeat. More

I am very happy with the purchase of my new car. Both salesmen, Ken and Elmer, were extremely helpfull, absolutely not pushy. They made sure I was happy, not only during the sales process, but also, more salesmen, Ken and Elmer, were extremely helpfull, absolutely not pushy. They made sure I was happy, not only during the sales process, but also, more importantly, they continue to do so after the sale. Batman, p.s. did I say that I love the car? More

I was referred to Grossinger by a friend and I already knew the car that I wanted when I went in there, a 2010 Chevy Aveo. I was met by Mike and Leonard and they were so helpful and friendly. They never t knew the car that I wanted when I went in there, a 2010 Chevy Aveo. I was met by Mike and Leonard and they were so helpful and friendly. They never tried to change my mind and they made it quick and painless and an enjoyable experience. This was my first NEW car and I couldn't be happier. I will never go anywhere else and I would most definately recommend Grossinger, as well as Mike and Leonard, to anyone looking for a car. Thanks for all your help guys! I appreciate it!! More

I am giving this rating because of the way I was treated and the value I received on my used car purchase. The price was very good for the used car I purchased and the saleman was friendly. This was a posit and the value I received on my used car purchase. The price was very good for the used car I purchased and the saleman was friendly. This was a positive experience for my wife and I. Thanks, Grossinger Chevy. Sincerely, Greg Waughop More

I am giving this rating because of the way I was treated by the Finance Manager. He listened to what my needs were and we discussed my options. I purchased an extended warranty and feel that I received what by the Finance Manager. He listened to what my needs were and we discussed my options. I purchased an extended warranty and feel that I received what I needed for my car. I was not pressured, only advised. This was a good experience. Thanks, Greg Waughop More

I dealt with Dino and he was extremely friendly and helpful. Everything he told me was done to my satisfaction. It was a great experience from a friendly car dealership. I would use this dealership ag helpful. Everything he told me was done to my satisfaction. It was a great experience from a friendly car dealership. I would use this dealership again, as needed. They followed up with additional information I had requested on the next day. This shows they care about their customers. Sincerly, Greg Waughop More

My car was totaled out in an accident which was hard for me to go through within itself but Darrick Triplett was patient with me in going through car after car until I was completely satisfied. I will defi me to go through within itself but Darrick Triplett was patient with me in going through car after car until I was completely satisfied. I will definitely be recommending him as well as Grossinger Chevy to family & friends. Thanks to the finance guy Fred, too. More

I had a wonderful experience with Tim Abdull and the entire team that I worked with to get into my new car! This is the second vehicle that I purchased at Grossinger Cheverolet in Palatime. I will defi entire team that I worked with to get into my new car! This is the second vehicle that I purchased at Grossinger Cheverolet in Palatime. I will definitely reccomend this dealership and Tim to friends and family that are in the market for a car! More