
Chevrolet of Palatine
Palatine, IL
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After a week of traveling to various dealerships in the northern Illinois area, it was very refreshing to visit Grossinger Chevrolet of Palatine. Darrick was very professional, courteous and very willing northern Illinois area, it was very refreshing to visit Grossinger Chevrolet of Palatine. Darrick was very professional, courteous and very willing to help. He asked what me what I was looking for, what price I wanted to stay in, and what options I absolutely wanted in my new vehicle. When I told him I was also looking at a similar vehicle at their sister dealership in the city, he offered to go down to the city dealer and bring the car back up to the Palatine lot so I could look at both cars side by side and make a direct comparison. I was able to see both cars at the same time and test drive them in the same visit. The ability to do this not only made my decision easy, but also gave me peace of mind that I made the right decision. Not only did Darrick go down to the other dealership, and convince them to let him bring the car back to the Palatine dealership, but he drove down to get the car on his day off. This really impressed me (as I only found out after the fact) and showed me that he was willing to do what was best for the customer. After agreeing on a price that I was comfortable with, I worked with Fred Kodroff of the finance team. Even though I had already negotiated a low apr with my bank, he offered to quote apr's from a few other banks and was able to find an even lower apr for me. It was a pleasure to work with the associates of Grossinger Chevrolet in Palatine; I appreciate their assistance in finding a terrific car and offering me a great deal that I was very comfortable with. More
I was looking to buy my wife a car and I live a few towns over from the dealership. There is a Chevy dealership closer to me but my past experiences there were poor. So I decided to go to Grossinger in Pal over from the dealership. There is a Chevy dealership closer to me but my past experiences there were poor. So I decided to go to Grossinger in Palatine to give them a shot. My sales man Mike Momon was not only the nicest salesman I have ever dealt with, he also took better care of me than anyone I have ever dealt with anywhere! He got my exactly what I was looking for in the price range that was comfortable for me. I use to have a personal friend that sold cars and I really feel that Mike even took better care of me than my old friend did. I would recommend Grossinger to anyone!!!! Thanks, Chad More
This review is for the Grossinger in Chicago on Daytona This review is for the Grossinger in Chicago on Daytona and North Ave. Interested in no b.s business? this is the spot. Keith Herrea is the man. This review is for the Grossinger in Chicago on Daytona and North Ave. Interested in no b.s business? this is the spot. Keith Herrea is the man. seriously. I did some internet pricing and negotiating and we cut to the chase. The vehicle price was perfect, Rudy the finance manager I know went beyond the call of duty to get me financed. Not only that but the finance rate was very low. They were very patient with me and made sure I was satisfied. There service department staff are very nice and proffesional. Marco made sure I was taken care of, shuttle was ready to take me to work when I needed to bring my car in to have an accesory installed. There valet people are the best, great respectful workers. My experience in grossinger is like nothing I have experienced in a dealer. There level of quality is among the best and make you feel welcomed. During the buying process Keith actually showed me numbers.. yes numbers.. lots of dealers like to hide those numbers and make you buy by taking "their word" Not Keith he was straight up with me and I appreciated that. Mr. Stone there service manager is among the best. He would follow up with me at all times and made sure I was taken care off. When you stop by Grossinger tell Keith "Javier with the Camero" sent you. More
I called Tim and told him I was coming in to look at Used Cadillac CTS's. When I showed up, he had them staged in front of the dealer and running(it was heat of summer) to cool them off. We took long test dr Cadillac CTS's. When I showed up, he had them staged in front of the dealer and running(it was heat of summer) to cool them off. We took long test drives with no pressure on his part for a sale. I left the dealership and test drove another vehicle. I called him later that day and told him I was coming by to make an offer. He would be gone, but he had another salesman standing by for me as soon as I arrived. I stuck a deal with the manager and I am driving a great 2006 Cadillac CTS. More
On 6/22/2010 I visited grossingerpalatinechevrolet.com, to look at their used car inventory. For me buying a car was the equivalent of going to the dentist. I am here to say that I drove home in a new/use to look at their used car inventory. For me buying a car was the equivalent of going to the dentist. I am here to say that I drove home in a new/used car that evening. The entire process from visting the website to the signing of the contract was an easy experience. I visited quite a few dealerships in the lake county area, but the entire team at GROSSINGER Palatine Rocks!! Love my Caddy Baby!! Thanks to Everyone! More
Ken was extremely helpful, knowledgable, and friendly. He made me feel very comfortable. Usually, shopping for a new vehicle is horribly stressful. Ken and the other staff members made my experience act He made me feel very comfortable. Usually, shopping for a new vehicle is horribly stressful. Ken and the other staff members made my experience actually enjoyable! I would definitely recommend Ken and the dealership. Actually, I have already passed on one of Ken's cards to someone who is interested in purchasing a new truck. More
I just moved into the area and was in need of a new car because my 2004 Impala had over 199,000 miles. I tried to purchase a GM vehicle while I lived in Wisconsin but no avail. Ever department @ this deal because my 2004 Impala had over 199,000 miles. I tried to purchase a GM vehicle while I lived in Wisconsin but no avail. Ever department @ this dealership went out their way to ensure that I drove away in a new 2010 Chevey Equinox. From the sales person Leonard to the service man Tony and everyone in between was extremely helpful. I will recommend this dealership to all my friends, family, and Soldiers. GIVE THEM ALL A RAISE! THANK YOU AND GOD BLESS More
They provided great service. Seemed a little pushy towards the end when it was time to seal the deal but it was totally understandable. Overall great experience and I would definitely recommend frien towards the end when it was time to seal the deal but it was totally understandable. Overall great experience and I would definitely recommend friends as well as go there again when I'm looking for a new vehicle! More
I went to Grossinger looking for either a used (2009 or 2010) or new Malibu. When I walked into the showroom, Tim Abdullah immediately greeted me in a very friendly and professional manner. We sat an 2010) or new Malibu. When I walked into the showroom, Tim Abdullah immediately greeted me in a very friendly and professional manner. We sat and talked about what I was looking for in what price range. He then took me out to the lot to test ride a couple of vehicles. He was knowledgeable and answered all of my questions. If it was something he was not sure about, he asked someone on the floor. He was not at all pushy. He listened to what I wanted and matched me to what I was looking for. I told him I could not buy the vehicle that night but that I wanted to return the next evening. Although it was his day off the next day, he gave me his cell number and asked me to call before returning to the dealership. I called him the next evening and as promised, Tim came in. The negotiation was easy and stress free. He never pushed and did not try to "up sell". He just wanted to match me with what I was looking for. He was always very polite and cordial. I made the purchase and Tim has been excellent with follow up, calling me several times to make sure I was still pleased with the purchase. I had a couple of questions and called and he always promptly returned my calls. Tim is an asset to Grossinger. I would feel comfortable recommending Tim to anyone and would surely buy from him again. More
I told Tim what vehicle I was looking for and the price range I was able to afford. He showed me several SUV's and never tried to push me into buying the car. His style was very striaght forward and easy g range I was able to afford. He showed me several SUV's and never tried to push me into buying the car. His style was very striaght forward and easy going, which fit my style of purchasing. His personality was extremely friendly and not like a robot trying to get a sale. I would recommand him and the Grossinger Chevy to anyone who is looking for a new or used vehicle. More