Chevrolet of Palatine

Tim was very patient with me and could not have been nicer. I really felt that I could talk to him. He even came in on his day off work so that I could look at the car again (and ended up buying it)! nicer. I really felt that I could talk to him. He even came in on his day off work so that I could look at the car again (and ended up buying it)! There were no smoke and mirrors with Tim. If you go to this dealer to buy a new or used car ASK FOR TIM! More

My daily driver finally gave in and I needed a car in a hurry. Why rent when you can buy. These guys had me out the door faster than Enterprise. They got me in a great used car, for a very fair price, pro hurry. Why rent when you can buy. These guys had me out the door faster than Enterprise. They got me in a great used car, for a very fair price, promptly. Darrick was a great salesman, host. Even when I told Darrick, "Im sorry I wasted your time" he was still pleasant and continued to do his job. A matter of fact, he said,"Dont apologize, it's my job." Darrick negotiated with management and got me a great price. Mitch was a class act and got me a very fair loan promptly. Dino answered my questions via email very promptly. As of now, I can't complain. I'm very happy that I ended up at Grossinger-Palatine and even my new license plate was great with 007, at the end. Thanks guys, look forward to dealing with you again. More

Great Dealership! I traded in my 2006 Equinox for a 2010 Equinox. Dino helped with the Internet service and Elmer is an awesome salesperson who really knows how to take care of customers. Everyone was very Equinox. Dino helped with the Internet service and Elmer is an awesome salesperson who really knows how to take care of customers. Everyone was very friendly and great team work all aroound. The service Dept. I've been going to for 4yrs+ and they also have been very helpful.Any issues I have/had were taken care of. I love my new truck and would recommend Elmer in sales. He does a good job making sure your happy and really knows the cars inside and out. More

DUE TO AN UNFORTUNATE INCIDENT, I TRADED MY 2008 MALIBU FOR A 2010. I REALLY LOVED MY FIRST MALIBU AND DECIDED TO PURCHASE ANOTHER. I WOULDN'T HAVE PURCHASED THIS SECOND CHEVY AT THE SAME DEALER IF IT WASN FOR A 2010. I REALLY LOVED MY FIRST MALIBU AND DECIDED TO PURCHASE ANOTHER. I WOULDN'T HAVE PURCHASED THIS SECOND CHEVY AT THE SAME DEALER IF IT WASN'T FOR MY SALESPERSON, ELMER CAMERON (WHO SOLD ME BOTH CARS). ELMER IS ALWAYS PROFESSIONAL AND COURTEOUS. I AM VERY PARTICULAR WITH WHAT I WANT AND WITH ELMER, MY CUSTOMER SERVICE ALWAYS COMES FIRST. IN ADDITION, THE SERVICE DEPARTMENT HAS ALWAYS BEEN PROMPT, RELIABLE AND COURTEOUS. ALL SERVICE ISSUES WERE ALWAYS TAKEN CARE OF CORRECTLY THE FIRST TIME. THAT BEING SAID, I PURCHASED THE 2010 FROM GROSSINGER AND AM VERY PLEASED WITH MY PURCHASE. More

My experience was great. All the staff was very nice and everything went smoothly with the sale. I will definitely recommend this dealership to anyone who is looking to purchase a car ********************* everything went smoothly with the sale. I will definitely recommend this dealership to anyone who is looking to purchase a car ****************************************************************** More

Overall a very good experience. I knew the precise specs I was looking for and unfortunately the exact vehicle was unavailable anywhere in the Chicagoland area right now (I had done my research). Then Darr I was looking for and unfortunately the exact vehicle was unavailable anywhere in the Chicagoland area right now (I had done my research). Then Darrick Triplett went to work on it. He somehow located the vehicle, acquired it, and personally delivered it to the dealership. And he did this quicker than I expected. Tom Booko valued my trade-in fairly and Fred Kodroff was good to work with in the finance area as well. Would recommend. More

I had an outstanding experience working with Elmer, working to get the right vehicle selected and then working through the details of the deal to take it home. I would recommend Elmer to anyone. The working to get the right vehicle selected and then working through the details of the deal to take it home. I would recommend Elmer to anyone. The dealership was good in getting the vehicle prepared and ready to take out the door. More

I retract my favorable review on 4/1/10. After receiving my 1st payment statement and noticing a loan amount $1000.00 higher. Discovered in fine print extra $1000 added to financing for extended warranty my 1st payment statement and noticing a loan amount $1000.00 higher. Discovered in fine print extra $1000 added to financing for extended warranty. Called several times and get passed around with no call back. They know I signed the documents and have no leg to stand on except for the salesman owning up to the deal he made. It's called integrity. More

Darrick was great and more then helpful even if it was closing time. Made our car shopping quick and easy. Grossinger is top notch. My wife and I have found a dealership for our next car(S). Cesar was als closing time. Made our car shopping quick and easy. Grossinger is top notch. My wife and I have found a dealership for our next car(S). Cesar was also great and more then helpful. He made a long late nite Quick and Easy. Darrick and Cesar were Fast, Friendly, and Funny. Made buying a car less stressful. Grossinger A++. More

Very good experience. The salesmen were ready to greet us. Darrick informed us of the options on the models we wanted to look at, primarily Equinox. Darrick gave us all kinds of information on the featu us. Darrick informed us of the options on the models we wanted to look at, primarily Equinox. Darrick gave us all kinds of information on the features and let us know how much it would cost to add and subtract to the different models. Darrick helped us to customize our vehicle with the features we wanted. Good guy. Recommended. More