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Chevrolet of Smithtown

St. James, NY

4.2
156 Reviews

920 Middle Country Rd

St. James, NY

11780

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Showing 156 reviews

July 08, 2016

Deposit on a car It was my mistake that I didnt know it takes a little while to get my deposit back... They didn't do anything wrong. Thank you More

by Oguz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy, Oscar
Jul 13, 2016 -

Chevrolet of Smithtown responded

Hello, Oguz, and we're sorry that this took longer than expected. We're glad to have gotten your deposit back to you and hope to have the opportunity to work with you again in the future.

May 05, 2016

Don't roll the dice with Chevrolet of Smithtown. Update 5/20/2016 (Updated review from 1 star to 3 stars) We were contacted by Chevy of Smithtown and reached a solution that was acceptable to both More

by Klipart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marianne Fasano
May 23, 2016 -

Chevrolet of Smithtown responded

Hello, Andy, and we're glad to have gotten everything taken care of for you. When it came to the initial recall repair, our team was happy to provide you with a loaner car throughout the process, as it's important to us that our guests are given the utmost help during any extended repair. Although the chip on your windshield had unfortunately grown, we're pleased to see you satisfied with the final repair of your windshield as well, despite the crack growing on its own. If there's ever anything further we can help you with in the future, please don't hesitate to call and we'll do our best to assist you.

February 04, 2016

Friendly, Fast and Customer Oriented go see Danny Chen I had a great experience purchasing my new Suburban from Chevrolet of Smithtown. Danny Chen, salesman, went above and beyond to make the sale happen. More

by Mikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Chen
Feb 05, 2016 -

Chevrolet of Smithtown responded

Thank you for letting us know about your great experience with Danny, Mike! It really means a lot to us that our customers feel like they are a part of the family, so we're happy that Danny went above and beyond in making sure your visit went very well. Congratulations on your new Suburban!

January 26, 2016

Fantastic Sales Team As a management employee in the Automotive field I am aware of how important it is to provide exceptional customer service and Chevrolet of Smithtown More

by JasonV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Danny Chang, Sales Manager Joe, General Manager Ray.
Jan 27, 2016 -

Chevrolet of Smithtown responded

Thank you so much, Jason! It really means a lot to us when our customers are willing to go the extra distance to choose us, and we're always happy to take our services and sales the extra mile for you. We're very glad that you enjoyed Danny, Joe, and Ray throughout your shopping experience and that you're enjoying your new car. Congratulations and we look forward to working with you some more in the future.

August 02, 2015

Great experience Buying a Vehicle from this dealership was easy and pleasant. No hidden agendas, they just want to sell a vehicle at a fair price. having once worked i More

by richf
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Miller
Sep 01, 2015 -

Chevrolet of Smithtown responded

Thank you for the great compliments, Rich! Customer service definitely is one of our top priorities in ensuring satisfaction for our guests and we're very glad to hear that you enjoyed your car buying experience with us. Congratulations on your car and we appreciate you taking the time to review us!

July 04, 2015

Made me feel like family My dream was to own a camaro I delt with Chevy in riverhead and 112 I felt like what I wanted didn't matter I was just another check and they made me More

by Sha_Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean ginger Tammy
Jan 30, 2017 -

Chevrolet of Smithtown responded

We are extremely excited we could help make one of your dreams come true. This means the world to us. Thank you for the kind review, and for already recommending our dealership to friends and family. You are an amazing customer, and we really appreciate your business. It was great meeting you, and if you need anything else, please come see us again. We look forward to your visit!

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