Chevrolet of South Anchorage

Great Customer service and the vehicle is beautiful Jerry made sure we didn't leave w/o a car that we were happy with. Passed us to Bobby Canalas who in our humble opinion gave the best customer service Jerry made sure we didn't leave w/o a car that we were happy with. Passed us to Bobby Canalas who in our humble opinion gave the best customer service. Isn't it about the customer service? Communication is key. I do think that communicating that the pass off from Jerry to Bobby is a permanent pass, was not exactly clear to us, the customer however. We did not understand why Jerry did not check back in with us after the pass off. We thought there was a problem with us. In addition, it got awkward because we came from Dodge and the Dodge salesman REALLY wanted us to come back before signing. It was a rough go, but ultimately worked out for all involved, especially Bobby. Thank you Bobby for being there to make this experience so pleasant. We will see you again. More

Misinformation at closing Purchased new 2015 Silverado and since I was planning on keeping the vehicle, I purchase the extended warranty and extended oil change plans. My plan Purchased new 2015 Silverado and since I was planning on keeping the vehicle, I purchase the extended warranty and extended oil change plans. My plans changed and I sold the vehicle at the two year point. I went to the dealer to cancel the extended plans in May 2017. As of 29 Aug I have not received the total refunds. I have been trying to get them to provide a refund to me for the last two months. When I pressed the finance office, they refused to take or return my call. I found out today that since I owned the vehicle for the two year period I was NOT receiving a full refund, even though the extended warranty/oil change plan were to start after the initial warranty this is not the case with South Anchorage Chev. They explained that even with the standard Chevrolet warranty/oil change plan they will start using the extended warranty plan and charge the policy, therefore I was not entitled to a full refund. Please be aware of the misinformation that they give when they pressure you into the extended plans. More

Pleasently pleased Outstanding job faster than expected very friendly service personnel clean shop area. How can you say outstanding job by all. Just what I receive at m Outstanding job faster than expected very friendly service personnel clean shop area. How can you say outstanding job by all. Just what I receive at my every visit to Lithia. More

Consistent stellar service I have always received great service at south side chevrolet... a great deal of my satisfaction is the result of the service technicians and the servi I have always received great service at south side chevrolet... a great deal of my satisfaction is the result of the service technicians and the service reps who all take pride in their work and strive for delivering complete customer satisfaction. I More

Excellent sales office I bought a new 2017 Silverado 1500 and not only got a great price, but the sales staff was very professional and everything went smoothly. I bought a new 2017 Silverado 1500 and not only got a great price, but the sales staff was very professional and everything went smoothly. More

Custom Truck Order Placed a order for a new custom Silverado 1500 back in Feburary. The sales employee I had originally ordered through moved out of the position and I e Placed a order for a new custom Silverado 1500 back in Feburary. The sales employee I had originally ordered through moved out of the position and I experienced a bit of frustration with the lack of communication. However once Daniel took over the order and we were able to establish communications things went smoothly and I was kept informed on the status of my order. Logistical issues aside, I am pleased with my new truck and have been impressed with Daniels willingness to follow up with me on my inquiries post sale. More

Truck Service The service we receive from Landon at dealer is exceptional. He goes out of his way to make sure we are taken care of each and every time. The service we receive from Landon at dealer is exceptional. He goes out of his way to make sure we are taken care of each and every time. More

Truck Service Great help taking care of my new truck. After purchase service is very important to me. It was great! Hart really went out of his way to help me ta Great help taking care of my new truck. After purchase service is very important to me. It was great! Hart really went out of his way to help me take care of my truck More

Great service Our service at this dealership was outstanding and would recommend it to anyone. They got us in fixed our problem and was out in an hour. Our service at this dealership was outstanding and would recommend it to anyone. They got us in fixed our problem and was out in an hour. More

nice job This dealership was a pleasure to deal with. I went in looking for a truck, and they had a good selection, both new and used. They followed up, poli This dealership was a pleasure to deal with. I went in looking for a truck, and they had a good selection, both new and used. They followed up, politely, but without overbearing. Nice job! More