Chevrolet of South Anchorage

Chris was professional and provided excellent customer service. I would visit the dealership in the future. service. I would visit the dealership in the future. More

The staff is helpful and keeps me advised. I am sure they will keep my traverse in decent shape I am sure they will keep my traverse in decent shape More

Quality process from start to finish in my car buying experience. Easy to work with and very responsive at every step of the way. experience. Easy to work with and very responsive at every step of the way. More

Great fast service, good price , excellent customer service with josh, clean facilitiy good people there service with josh, clean facilitiy good people there More

Bought our 2019 Equinox from Lithia and have been EXCEPTIONALLY pleased with not only the vehicle, but the service after the sale has been extraordinary. When I call I usually get Dawson or Shane and EXCEPTIONALLY pleased with not only the vehicle, but the service after the sale has been extraordinary. When I call I usually get Dawson or Shane and they know how to make things go smoothly! More

Sold me an emissions deleted used vehicle to me with oversized tires., the transmission went out and they tried to lie to the warranty company saying that it was not what they sold me. I took pictures o oversized tires., the transmission went out and they tried to lie to the warranty company saying that it was not what they sold me. I took pictures of the truck the day it was picked up from the dealer ship and the add they posted on the website that led me to the truck. The 2010 dodge they sold me was emissions deleted and had oversized tires. I flew down to Anchorage Ak and met the salesman to pick up the vehicle. Really need a truck a bad way. I dealt with some of the largest crooks in the trade. I spent 30,000 dollars cash on the truck. I dealt with Isaac, Edgar Corona and Kenny Walton. the truck did not even make it from Anchorage Ak to Fairbanks. Ak. the trip was 480 miles before it stranded me. The vehicle was towed back to Fairbanks. I took it to Midas and MTR transmission in Fairbanks they are the most amazing people I know. Chad and Erin. The truck sat for 5 months, While the clowns at Chevrolet of South Anchorage did nothing until I contacted a lawyer. Chevrolet of south anchorage opened a claim with Assurant the warranty company in whom I purchased a warranty through at the dealership. Chevrolet of South anchorage delivered what was thought to be remanufactured transmission to the transmission shop 5 months later. The transmission shop installed what they brought. What they brought had no paperwork or any information whatsoever ever. the transmission shop (MTR of. Fairbanks) was told to install under warranty. So they did. When the truck was picked up, there was nothing to tell me what Chevy of South Anchorage installed or had the trans shop install. I am now 9000 miles on that transmission and had to have it towed home again. I took it back to MTR and have discovered Chevrolet of South Anchorage had not closed the paperwork with the warranty company and delivered what was a junk yard transmission. I called the dealership and the transmission shop has called many times and we are being ignored. I am contacting the EPA AS THEY KNOWINGLY SOLD AN EMISSIONS DELETED VEHICLE,Which is now what is considered a stuck asset. I cannot sell, trade or get rid of. I am out 30,000 cash. Whatever you do , do not go to Chevrolet of south Anchorage for any vehicle purchases. More

Do not buy a vehicle here. I bought a brand new Chevy pickup from this dealership. It was missing one little spring for the sunroof. When I picked it up after "repairs", it tur I bought a brand new Chevy pickup from this dealership. It was missing one little spring for the sunroof. When I picked it up after "repairs", it turned out one of the techs had ripped the headliner loose and broke the clips to hold it in place. Months later, repeated drop-offs, and repeated lies about the headliner being fixed, it appears this shop just will put in whatever minimal effort is required to get their customers to accept subpar service. Sending details and photos about my repeated attempts to get this shop to repair damage they caused to GM corporate. Every time I was in their service department other customers also appeared disgruntled, so it's not just me. This absolutely has to stop. Save yourself unnecessary trouble and stay away from this shop. See attached photos. Driver side is how it looked new. Passenger side is what it looks like after they tore it loose and then "repaired" it. More

Sysee Jokela was very friendly and helpful in searching for a much needed vehicle  My wife and I were one of the 37 vehicles involved in that terrible 37 car pile up on the Knik River Bridge this month and for a much needed vehicle  My wife and I were one of the 37 vehicles involved in that terrible 37 car pile up on the Knik River Bridge this month and my Chevy Silverado was totaled.  We were in dire need of a new vehicle.  Sysee was very nice, and didn't push us to buy. She was very straightforward about what she could offer and what was available. I found her to be very honest. She sold a 2024 Chevy Silverado 4X4 to us and it was a seamless transaction.  Sysee followed through on everything she stated, and was 100% upfront, and honest. I definitely felt like she put what was in our best interest first. I can't stress enough how satisfied I am with my experience & will definitely be back when the time comes. If you're looking to sell or purchase a vehicle I HIGHLY recommend services through South Anchorage Chevrolet and seek out Sysee Jokela. More

These people will do anything to sell you a car. Fantastic customer service to get you to finance a new vehicle. But the service department is the worst I have ever dealt with. They incorrectly repa Fantastic customer service to get you to finance a new vehicle. But the service department is the worst I have ever dealt with. They incorrectly repaired my car….5 times. They replaced an ECT sensor and broke something within the oil pump. Instead of saying we broke something during the repair, and taking responsibility for their error. They covered it up and tried to seal the oil leak with RTV. This is GM Certified shop letting repairs go out the door like that. My car is still under warranty and the next shop I brought it to wanted to charge me $1,400 for the repair due to so much damage being done. AVOID THIS DEALERSHIP AT ALL COSTS. This has been a 7 month process of trying to get my car fixed, having been initially brought there for a thermostat issue. They use being busy as an excuse, well why are you in business if you don't want to be busy? Let’s give them what they are asking for and not patronize their business anymore. You'll be better off if you don't. More

I had a terrible experience buying a used vehicle. Within a few hours of purchasing their "inspected" used vehicle, I had a dinner plate-sized oil leak in my driveway. The sales guy, Steven, who was h Within a few hours of purchasing their "inspected" used vehicle, I had a dinner plate-sized oil leak in my driveway. The sales guy, Steven, who was happy to take my $20k for the car hours earlier said "Well, we sold it as is, so...." Nice. Kenny, the service manager agreed that a car that I've owned for just a few hours should not leak, and agreed to fix it. It took almost 12 weeks to get it "fixed," and within minutes of driving it off the lot the check engine light came on and I lost all power to accelerate the vehicle. It took me almost 5 minutes to get from 0 to 55 on the highway. Kenny agreed to look at it again and after a few more weeks, said it was a sensor they replaced. Drove off again, and it threw the same code and the check engine light came on. Tried calling them, but after about 25 tries of getting any calls or texts back, I realized they couldn't care less. So I went to another dealership, who in turn informed me that the so-called "fix" to the oil pan is what caused my check engine issues, and a whole list of things that went "unnoticed" in their pre-owned inspection. I'm reviewing legal options for the time being and will see what comes out of the final reports. More