Chevrolet of South Anchorage

Service & sales Service is outstanding the best serices dept of any Car dealership we have ever had. Hart goes 120% with the service dept for outstanding services.. Service is outstanding the best serices dept of any Car dealership we have ever had. Hart goes 120% with the service dept for outstanding services.. Your feel welcome when you walk in. Sales dept are so friendly and make you feel welcome and no pressure. All the salesmen really impressed us when we was dealing on a 2016 Chevrolet truck. With Erich Ottmann. It was with great pleasure . It all started when I had my 2011 Chevy truck in for services and was waiting for a ride home. I was there over a hour waiting as they was busy . Erich come over and ask me how long I had been waiting I told him over a hour. He said come with me. He drove me home. I was so impressed with him. I took My wife & daughter down to just check out the prices of a new truck. I wasn't really looking for a new truck. But we ended up buying one from him. More

Repair I brought my vehicle in for a heated seat issue and a recall. My vehicle was repaired in a timely manner and fixed correctly. I have always been hap I brought my vehicle in for a heated seat issue and a recall. My vehicle was repaired in a timely manner and fixed correctly. I have always been happy with my experiences here. More

Life time oil change member On Saturday Morning on 12,10,16 I had my truck oil change and as I came in,Must of drive in your oil lane the and the signs were a little confusing an On Saturday Morning on 12,10,16 I had my truck oil change and as I came in,Must of drive in your oil lane the and the signs were a little confusing and as I walk into your shop a loud mouth mechanic MIKE made sure I did not drive in the right way and I should read the signs next time I come in. This is what I really needed on my only day off with a cup of coffee in my hands. I really didn't think I should be treated in this manner from a mechanic who is changing my oil in my truck as the Manager Kenny did smooth things out. I felt so belittle as others service writers and managers were very quiet. I knew all eyes were on me as I walk into your waiting room. I felt so embarrassed and at the same time I felt so very uncomfortable being there. My only questions is, Where do find these people. I Will never forget when I bought my 2007 Chevy truck in December 2007 2 weeks before Christmas and your sales person Tony' treated me with all respect and stay over to sale me that truck and the manager at that time made sure everything went smoothly. What a great experience and felt like friends and family. More

Exceptional Service Manager I have been taking my H3 Hummer to Chevrolet of South Anchorage for a while. I always receive exceptional service through Shane on each and every visi I have been taking my H3 Hummer to Chevrolet of South Anchorage for a while. I always receive exceptional service through Shane on each and every visit. My vehicle required a significant amount of repairs recently and he ensured I understood all necessary repairs that had to be accomplished by explaining the full details. I was very satisfied with the service and repairs. He has a very friendly disposition and always displays courteous and respectful gestures towards other customers and me. He is an optimum company representative who could work as a Manager in any department. He deserves a raise. I appreciate his service. Ed More

Quick service & concise information on maintenance performed Brought my 2014 Silverado in for safety recall service. The work was competed before mid day. I also appreciate the free shuttle service between home Brought my 2014 Silverado in for safety recall service. The work was competed before mid day. I also appreciate the free shuttle service between home and the dealership. More

Great Customer Service Always professional, helpfull, respectful and friendly Thanks for the great experience. I would recommend this dealer to anyone. And these last word Always professional, helpfull, respectful and friendly Thanks for the great experience. I would recommend this dealer to anyone. And these last words are to add up to 25 because ive said everything i could. More

excellent customer service representative went to service department and talk to Shane Schenker about the service battery charges systems message/light appearing; this was 2:00 in the afternoo went to service department and talk to Shane Schenker about the service battery charges systems message/light appearing; this was 2:00 in the afternoon. I knew that it was to late in the day to see if the problem could be fix. Shane informed me of all possibility what the problem could be and advice me to leave the vehicle overnight. He inform me that he would have a more accurate diagnose the next day. I guess it was about 5;00 pm that day when i get a call on my cell phone, it was Shane, he inform that he manage to get a mechanic to look and diagnose to problem and have it fix early the next day. Mr. Shane to me went that extra mile to take care of his customer and provided a excellent customer service More

The service was very good. I visit the service center, for a recall on my truck. My experience was great. This happened at the second reservation, because at the first one nobod I visit the service center, for a recall on my truck. My experience was great. This happened at the second reservation, because at the first one nobody had idea of that one. More

Awesome! Ok I just love this place and the people are fantastic. I love my truck and an hoping when time comes to bye I can afford the monthly payments. Ok I just love this place and the people are fantastic. I love my truck and an hoping when time comes to bye I can afford the monthly payments. More

service and recalls Had my truck serviced and recalls performed. Dropped truck off early and courtesy van took me to shopping center. Shane called me about a hour before Had my truck serviced and recalls performed. Dropped truck off early and courtesy van took me to shopping center. Shane called me about a hour before truck was ready and told me should be done soon. Courtesy van picked me up promptly, returned to dealership, truck was ready. Prompt courteous service and I was on my way Thanks! Helped me manage my time efficiently and get some personal things done while truck was serviced. More