Chevrolet of South Anchorage

Your wife is almost 70 and only drives to Anchorage once a year. We live over 200 miles away. Winters through the mountains is very harsh, Summers are heavy tourist traffic, Due to all this. I once a year. We live over 200 miles away. Winters through the mountains is very harsh, Summers are heavy tourist traffic, Due to all this. I drive to Anchorage during the summer. I call the dealership a month in advance to schedule this appt. They tell me they can’t hold the air bag replacement just for me. Even after giving me the appointment day and time. I’ve been doing this every year since the recall came out and every year I get here and they don’t have it available. The service advisor name is Edgar Corina his phone number is 907-365-8647 I’ve called 3 days in a row now and he won’t call me back. More

I was able to get a pickup that I had been watching for about a week in less than two days, and got it to the barge company in time to make it on the first barge out. By far the easiest vehicle buying expe about a week in less than two days, and got it to the barge company in time to make it on the first barge out. By far the easiest vehicle buying experience I have ever had. More

I bought a car hear 6 months ago. Since then it sat for about a month on the lot without having any work done to it for it's backup camera. The manager won't even call me back or talk Since then it sat for about a month on the lot without having any work done to it for it's backup camera. The manager won't even call me back or talk to me at the dealership. They burned me, don't make the mistake I did. Shop elsewhere. Also still don't have my home charger install completed that came with the car, 6 months later. Said they'd detail my car. Did not. More

They forgot to work on my truck after keeping it for 5 days, the service advisor finally called me back and said I should come pick up my truck since it was still drivable and they would reschedule anothe days, the service advisor finally called me back and said I should come pick up my truck since it was still drivable and they would reschedule another time to fix it. They also lied about reimbursing me on my rental car. More

We have purchased many new cars from them for work. GARBAGE customer service. Especially in service…. That is if you can get through to them. GARBAGE customer service. Especially in service…. That is if you can get through to them. More

I had left my car on their lot because I was going to be out of town for a couple of weeks. Before I got back to Anchorage I was informed my back window had been broken. I asked them if they were going to out of town for a couple of weeks. Before I got back to Anchorage I was informed my back window had been broken. I asked them if they were going to pay to get it fixed and they said they would only pay my deductible. I believe someone who works there broke the window as there weren't any other vehicles who had a broken window and nothing was taken from my vehicle. I called Kong after I had my window repaired and told him the deductible is $50. He said he had to talk with his manager (whom he had discussed this with previously) and said he would call me back. After 4 days I am still waiting. Just tried calling and no one is answering. Horrible service! More

No one responded to my inquiry. I do not even know if the car is available. I do not even know if the car is available. More

When I arrived this evening to drop off my Colorado for some work, nobody was wearing a mask, except me. I asked Shane, the Service Rep whom I usually deal with, and his buddy if they were not worried abou some work, nobody was wearing a mask, except me. I asked Shane, the Service Rep whom I usually deal with, and his buddy if they were not worried about the impending arrival of the new variant of the Corona virus. Shane scoffed and minimized the problem. I tried to offer him some current and factual info about the crazy high and steep 4th wave of COVID (mostly omicron variant and mostly among the unvaccinated) in South Africa. In reply he proceeded to spout the OAN/Fox/WQAnon theories about the virus and threw in a slur about Doctors passing out bogus information. At that point I asked for my keys back and left. I'm not sure if he has forgotten that I am a Doctor. Either way, I will find some other place to get my truck serviced or I'll just do it myself. I hope the ownership of Chevrolet ofd South Anchorage doesn't endorse such attitudes about ignoring a dangerous, contagious disease and insulting the people who are trying to save lives and prevent needless economic damage related to that disease. More

Arrangements were made with this dealership for an after hours pick up of our vehicle due to airline arrival time. We paid for a cab ride to the dealership and were dropped off with six bags only to find i hours pick up of our vehicle due to airline arrival time. We paid for a cab ride to the dealership and were dropped off with six bags only to find it was closed, gates locked. Several phone calls were made with no response. We had to walk to a hotel, luggage in tow, stay overnight and wait for them to open on Monday. My husband and myself had to miss an additional day of work, pay for a hotel and no one cared to correct their error. I absolutely would not recommend this dealership to anyone. Poor customer service and total lack of regard for anyone. More

Chevy South Anchorage has the WORST service team ever. In fact I do believe they might be the WORST DEALERSHIP IN THE NATION. Ken Sucks. fact I do believe they might be the WORST DEALERSHIP IN THE NATION. Ken Sucks. More