Chevrolet of South Anchorage
Anchorage, AK
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Saved me money and did a great job. I was going to a different repair shop but realized they were over charging me, not letting me know what was going on with my car with obvious problem I was going to a different repair shop but realized they were over charging me, not letting me know what was going on with my car with obvious problems and not very friendly. So I took my car to Chevrolet of South Anchorage, talked to Shane Schenker, he was friendly, easy to talk to, took care of my car and saved me a lot of money. Thanks Shane and Chevy of South Anchorage. More
Shane Schenker in Service I have used this dealership in the past due to its location and owning a GMC. I live 780 road miles away so when I drive to Anchorage I do have a choi I have used this dealership in the past due to its location and owning a GMC. I live 780 road miles away so when I drive to Anchorage I do have a choice of places to go. In August I called the service department as I was planning a trip to Anchorage and needed some service on my truck. A service attendant named Shane Schenker took my call. We discussed my situation and he asked that I see him in person when I brought the truck in. Not only was he sincere on the phone but he was just as sincere in person. At 63 years of age I can tell when someone is actually interested in a customer and when they just want the business. I want to thank Chevrolet of South Anchorage for having someone of sterling character on their team. He does you justice. More
Honest! Fast! Reliable! The were fast said my truck will be returned to me in a few days and they didn't go over the time they said it would be done... The were fast said my truck will be returned to me in a few days and they didn't go over the time they said it would be done... More
Service Department I arrived at the dealer at 0630, first in line before they opened to have my car checked for a long road trip. Bill was the tech who signed me in with I arrived at the dealer at 0630, first in line before they opened to have my car checked for a long road trip. Bill was the tech who signed me in with as I wanted the car check as well as the airconditioning which seemed to work at times. Bill told me he had cars ahead of me from yesterday and there would be a wait as I did not have an appointment. At 1500, 8.5 hours after I arrived, I went to Bill and asked if the guys were working on my car. He had to ask my name again and look for the paper work at whcih point he said no, they have not started. I asked for my keys back, I said I was leaving and would not be back for repairs or buy a car at this delaer again. I had originally bought this car at this dealer. At no time did Bill tell me my car would not be looked at this day and at no point during the day did Bill check in with me to let me know how things were going. The tech from the oil change desk asked me twice if I was waiting with him as I was sitting in the lobby all day and I told him what I was waiting for and he said, "Oh you with the other desk". He seemed to have great customer service. Anyway thank goodness there are other car places as I went o Midas and everything was taken care of in 1.5 hours with no appointment. I will not buy another car at this dealer or have my current car serviced at this dealer More
Awesome service consultant Shane Schenker Shane Schenker in service rocks! I stopped in to have the service department take a look at a warranty repair and just asked Mr Schenker to take a loo Shane Schenker in service rocks! I stopped in to have the service department take a look at a warranty repair and just asked Mr Schenker to take a look at tire wear. He identified an issue and had it taken care of immediately. He went above and beyond my expectations to fix some issues on my new used truck purchased from Chevy of South Anchorage. Incredible service. More
Worth the drive from Fairbanks to Anchorage So glad we chose to drive to Anchorage to purchase our new Silverado. Each sales associate we spoke with was helpful and friendly. Julie and Audric we So glad we chose to drive to Anchorage to purchase our new Silverado. Each sales associate we spoke with was helpful and friendly. Julie and Audric were fantastic. Price negotiation was a breeze. Audric was extremely knowledgeable about the vehicle and even assisted us with our Onstar setup after the sale. Kevin presented us with coffe mugs and nice embroidered hats to thank us for our business. To top it off Audric took a photo of us with our new truck, which is being made into a calendar for us. The customer service within the sales department is exceptional. So glad we chose to make the drive from Fairbanks to purchase from Chevy of South Anchorage! More
Awesome! Best car buying experience, ever! I would recommend this dealership to everyone I talk too. Thank you Chevrolet of South Anchorage! I love my new truc Best car buying experience, ever! I would recommend this dealership to everyone I talk too. Thank you Chevrolet of South Anchorage! I love my new truck! More
Shane Schenker I took our 2007 Suburban in for warranty work and could not be more pleased with the service. They have done a great job and I will always tak I took our 2007 Suburban in for warranty work and could not be more pleased with the service. They have done a great job and I will always take my cars back to them. Shane is on top of what a customer need's and has it done fast and well. More
Thanks Landon Great easy experience. Landon had great ideas to increase the appearance of my truck. I couldn't be happier with the outcome. I'd definitely go back t Great easy experience. Landon had great ideas to increase the appearance of my truck. I couldn't be happier with the outcome. I'd definitely go back to him for any future service advice More
Friendly, Courteous Answered all my questions thoroughly and respectfully, both before and after the service was performed. He called, as promised, to let me know what wa Answered all my questions thoroughly and respectfully, both before and after the service was performed. He called, as promised, to let me know what was found during inspection. More










