I want to start off by saying this was the worst customer service I have EVER received. I went to this dealership because they had a specific truck my dad wanted, after owning his long time truck for over 10 years I finally talked him into a well-deserved upgrade. We arrived, took a look at the truck after someone came out I asked to see the inside, the guy went inside and came out with not only the keys but also with a translator as if I didn’t speak fluent English. I didn’t make a fuss I figured the guy was training. We went out for a test drive in the meantime we were supposed to get an appraisal on my dads truck, we pulled back into the dealership and the guy came out took the keys and tag off almost immediately, I thought this was a little strange because they usually let you hold on to the keys to motivate you into getting a car/truck again this is not my first time buying a car/truck. He asked very minimal information before “running my dads credit” he comes back 2 minutes later saying they needed 20% down payment, he said this was a bank requirement, I was confused bc never have I paid 20% upfront and I’ve upgraded every 2 years now. He then said that the truck was “50 thousand dolllars” as if we didn’t know, I told him I knew how much it was but he kept repeating it over and over again, almost insinuating we couldn’t afford something like that. My dad is a business owner and can afford this truck with no problem. We then asked if he had even run my dads credit or how they got to the conclusion he had to give 20% down he said they had not run it and it’s every banks requirement. He then left and came back with a translator as if we didn’t understand. I have lived in the US my entire life, I speak 100% fluent English so the fact he kept insisting with this translator was very offensive. Never in my life have I felt so racial discriminated or racially profiled. I will find out the names of the two sales rep we spoke with and update.