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Chevrolet of Walla Walla

Walla Walla, WA

4.6
569 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 569 reviews

October 11, 2022

They are rude, they don't review findings or recommendations for care with you, and their printer isn't always working for you to get paperwork. More

by young4ever3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
These are not any people that assisted in checking me in or out of the service department.
Oct 19, 2022 -

Chevrolet of Walla Walla responded

Hi Young4ever3500, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our service manager Susana would really like to speak with you more regarding this matter. Please reach out to her at (509) 529-7000. We look forward to hearing from you.

October 07, 2022

Awesome fast frielndy big help they handled financing quick and simple got a good rate More

by secretlyasuperhero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Turnkey Marketing
Oct 08, 2022 -

Chevrolet of Walla Walla responded

Thank you, secretlyasuperhero! It’s great to hear that you had a memorable car-buying experience with us! Rest assured, we will take your comments for further encouragement within the Chevrolet of Walla Walla team. We hope you never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Have a wonderful day!

October 06, 2022

Jose and the finance lady (I am so sorry I forgot her name!) did everything possible to make sure I got my dream car! I’m sure it wasn’t easy but I’m super happy. My toddler had a hard time waiting but e More

by Combs783
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 08, 2022 -

Chevrolet of Walla Walla responded

Hi Combs783! It was an absolute pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us. We’re glad you felt comfortable coming to us when trading in your car. On behalf of your friends here at Chevrolet of Walla Walla, we hope you enjoy your new dream Jeep!

October 05, 2022

Poor customer service. Never did what they said they said they would do.. 5 different times they said they would call. I had to always call and was always put on hold befor More

by JATUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Chevrolet of Walla Walla responded

JATUCKER, on behalf of the team here at Chevrolet of Walla Walla, we would like to offer our apologies. Our service department has always been known to provide the utmost in customer satisfaction and we feel discouraged to hear that you are unsatisfied with your experience. If you could message us your name and best phone number, we'll get in touch right away! Thank you.

October 03, 2022

Professional service from the initial phone call to the follow-up to for the reminder of an appointment and the email notification. Came away feeling my truck had received the proper care. Highly recomme More

by JOHN@PATTERSONCELLARS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Chevrolet of Walla Walla responded

Thank you for your amazing recommendation, John! We do our very best to provide our customers with an enjoyable experience here at Chevrolet of Walla Walla. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

October 01, 2022

Atienden muy vien tienen un muy buen service Los atienden como en family good friendly More

by DENIS.PULIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Oct 05, 2022 -

Chevrolet of Walla Walla responded

Gracias por esta recomendación, DENIS.PULIDO! ¡Estamos muy emocionados de saber que disfruto su experiencia con nosotros! Nuestro equipo se esfuerza por brindar el mejor servicio al cliente posible y nos complace saber que lo logramos con usted. Por favor, visítenos para cualquiera de sus futuras necesidades de automóvil. ¡Nos encantaría verla de nuevo!

September 29, 2022

Easy to work with. Warranty was good as well. Would recommend to other people to use there service dept More

by pny365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Chevrolet of Walla Walla responded

Thank you so much for the amazing recommendation pny365! Our team is encouraged and motivated to continue working hard in order to provide our customers with the utmost care. Please do not hesitate to reach out should you be in need of future automotive assistance. Until next time, safe travels!

September 27, 2022

Dealer did not have vehicle when it was suppose to arrive and has been unwilling to work with me on undoing the purchase. Sales staff has been untruthful. One sales manager said that he would talk with the More

by ddecoria
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Thank you for your feedback ddecoria, our top priority is always customer satisfaction, and not being able to achieve that with you is unacceptable. We always aim to provide world-class service by offering a car-buying experience that’s easy and straightforward for our customers. Please know that we will be sharing your feedback with our team. Thank you again and we are dedicated to improving your experience!

September 24, 2022

They work very quickly and ensure things are done correct. Always communicating if delays or any sort of huckups. More

by roper.love14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hegel
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Hi roper.love14! Thank you for the outstanding five-star review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Take care!

September 23, 2022

Great staff but still haven’t found way to repair my Kicks. Most of electronics only work Occasionally. I like the SV but haven’t got what I paid for! 😞 Nissan’s quality has gone down hill More

by emailit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan in Sales helped me a lot
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Emailit1, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out our service manager Susana at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

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