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Chevrolet of Walla Walla

Walla Walla, WA

4.6
582 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 582 reviews

September 27, 2022

Dealer did not have vehicle when it was suppose to arrive and has been unwilling to work with me on undoing the purchase. Sales staff has been untruthful. One sales manager said that he would talk with the More

by ddecoria
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Thank you for your feedback ddecoria, our top priority is always customer satisfaction, and not being able to achieve that with you is unacceptable. We always aim to provide world-class service by offering a car-buying experience that’s easy and straightforward for our customers. Please know that we will be sharing your feedback with our team. Thank you again and we are dedicated to improving your experience!

September 24, 2022

They work very quickly and ensure things are done correct. Always communicating if delays or any sort of huckups. More

by roper.love14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hegel
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Hi roper.love14! Thank you for the outstanding five-star review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Take care!

September 23, 2022

Great staff but still haven’t found way to repair my Kicks. Most of electronics only work Occasionally. I like the SV but haven’t got what I paid for! 😞 Nissan’s quality has gone down hill More

by emailit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan in Sales helped me a lot
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Emailit1, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out our service manager Susana at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

September 22, 2022

This is the worst service dept I have ever used for my vehicle. I dropped my car off for an oil change and when I picked up the car it had paint damage on the rear of the car. After looking at the car the More

by waddlejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Waddlejim, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to work towards a resolution, so if you are willing, please reach out to us at (509) 529-7000 to discuss this further.

September 19, 2022

Staffs are very helpful, they will do what is best for customers..and they all work profesional at the same time with kindness. More

by jhane12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel and the manager, Turnkey Marketing
Sep 21, 2022 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2022

I don't know, they kept showing me things I needed repaired and had to call me back after checking me out cuz they forgot to put in the air filter More

by danimcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception woman says sweety , Turnkey Marketing
Sep 21, 2022 -

Chevrolet of Walla Walla responded

Danimcombs, thank you for bringing this to our attention and for sharing your feedback. We value your input, which we use to help our business grow and improve. Should you wish to discuss this any further, please feel free to give us a call. Thank you again and we hope to have the opportunity to serve you in the future.

September 17, 2022

Way too expensive for repairs and they pile on work not necessary. You go in with an engine light on stand by for a $2,000.00 repair. Mine had CAM sensor replacement. After parts, a 30 minutes of labor More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katya G Ru
Sep 20, 2022 -

Chevrolet of Walla Walla responded

We are disappointed to learn of your experience here at Nissan of Walla Walla but will take this opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to our service manager Susana at (509) 529-7000 to discuss this further.

September 17, 2022

They where very helpful and pleasant all around very good they try there very best More

by Richardacurcio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Sep 20, 2022 -

Chevrolet of Walla Walla responded

Hi Richardacurcio, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

September 14, 2022

Horrible, decided to buy a Honda! unqualified front desk people, wanted me to pay for recall More

by loic
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Chevrolet of Walla Walla responded

Hello Loic, thank you for taking the time to share your feedback. We pride ourselves on giving 100% every day to ensure that our customers’ needs are being met. To hear you are feeling let down is discouraging to the team as we have always been known for providing top-notch service. We truly hope you would consider returning to us in the future, our team would be more than happy to assist you again!

September 14, 2022

What salesman is he did a great job following through with all the promises and stayed with me all the way up until delivery finance did a great job with the communication More

by larrdj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izzy Garcia, Turnkey Marketing
Sep 16, 2022 -

Chevrolet of Walla Walla responded

Thank you, Larrdj! We are very grateful to receive your five-star rating and review! What you've described is everything that Chevrolet of Walla Walla stands for. Our staff enjoys creating a trustworthy atmosphere where our customers feel respected and guided in the right direction. Thank you for inspiring us all to continue going above and beyond!

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