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Chevrolet of Walla Walla

Walla Walla, WA

4.6
568 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 568 reviews

April 05, 2022

They were all super nice and friendly. Not only did I get a car but I also made friendships. My first car I bought from them started acting up so they took it back, paid the loan off of it More

by Branden.romine
Recommend Dealer
Yes
Employees Worked With
Greg, Jonathan, Antonio
Apr 05, 2022 -

Chevrolet of Walla Walla responded

Magnificent news, Branden.romine! Your feedback reflects our team’s dedication and makes Chevrolet of Walla Walla stand out from the rest! Trust is a vital key to creating successful experiences with vehicle purchases and our staff members have always stood to this key principle. We enjoy making our guests feel at home as if they’re a part of our family and it brings us great joy to know you’ve experienced exactly that during your visit! Feel free to visit us again anytime! It would be an honor to assist you in the future!

April 03, 2022

Charged 200$ to scan my pickup I already scanned then wanted to charge 1200$ to replace coolant sensor not covered under warranty I took it home fixed it myself 5 hour wait for nothing More

by Duane.harral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Apr 04, 2022 -

Chevrolet of Walla Walla responded

Thank you, Duane.harral, we take it very seriously when a customer is dissatisfied with their experience. We are known for our exceptional attention to detail and customer service, and find it discouraging to know you found our service subpar from five stars. It was never our intention for anyone’s time to be wasted. We hope you would consider visiting us in the future for any of your automotive needs and wants, your feedback is respected and appreciated.

April 03, 2022

Make sure you have the parts. Double check. Say you’ll call? Call when parts come in. Very thankful for allowing us to use a rental. With better communication, this would not have More

by Mmcclanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katia
Apr 04, 2022 -

Chevrolet of Walla Walla responded

Hello Mmcclanahan, we always appreciate guest feedback and we thank you for sharing your review. It’s unfortunate to see we fell short of perfect but we’re glad you enjoyed your time overall. Rest assured, that we will take your comments to be shared within our team. Please visit us again soon so that we may have another chance to earn your five-star rating! Until next time, take care!

April 01, 2022

My son said you guys did a great job and you did more the. Just change the hood latch. Thank you. More

by jwjazzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Apr 01, 2022 -

Chevrolet of Walla Walla responded

Hello jwjazzie! It's awesome to hear we provided your son with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Chevrolet of Walla Walla again for any automotive wants or needs you may have. Take care!

April 01, 2022

It took 6 weeks to get my car back when I originally brought it in for a oil change. Miguel and Rocio are the only helpful people in that establishment. I unfortunately would never buy another car here More

by jeralynnpotter1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocio, miguel, Turnkey Marketing
Apr 04, 2022 -

Chevrolet of Walla Walla responded

Thank you for your honest review, jeralynnpotter1. We have always been open to receiving customer feedback and for this reason, we are known for providing top-notch service to all of our guests. We feel discouraged to know you’re feeling let down, however, we will be taking your comments and sharing them within the Chevrolet of Walla Walla team. We truly hope you would consider returning to us in the future, our team would be more than happy to assist you again!

April 01, 2022

Everything about the process of getting our vehicle was awesome. Our salesman was soooo amazing and extremely helpful, he was never at any point pushy and was very patient with us. I will definitely come b More

by Devon and Samuel Klinekole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Rios, Turnkey Marketing
Apr 04, 2022 -

Chevrolet of Walla Walla responded

That's very kind and very much appreciated, Devon and Samuel! Our sales team is fantastic when it comes to creating a smooth and enjoyable Chevrolet of Walla Walla experience! It brings our staff much joy to know you felt this to be true during your visit with us! Thank you very much and we look forward to assisting you again in the future!

March 31, 2022

I was very happy with the service dept in being clear of the car problem. More

by maryannaguero35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Chevrolet of Walla Walla responded

Thanks for leaving such an awesome review, maryannaguero35! It’s always great to hear about our valued customers’ experiences! Our service team is always eager to help and they are the very core of what we do at Chevrolet of Walla Walla. We look forward to working with you again, we’re always happy to serve. Have a great day!

March 30, 2022

We've bought our last several cars from here, and keep coming back. The staff is friendly and helpful, and really go the extra mile to make sure you're happy with your purchase. More

by kai-blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Chevrolet of Walla Walla responded

Kai-blue, thank you for your kind words and this wonderful review! We sincerely thank you for the positive 5-star review and look forward to seeing you again soon!

March 30, 2022

Vehicle done sooner than expected but when oil was changed my vehicle left a big oil spot on my driveway that I had to clean with a degreaser and for a couple week I could smell hot oil More

by lippes180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know names
Apr 02, 2022 -

Chevrolet of Walla Walla responded

Hi Lippes180, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

March 24, 2022

The did an excellent job of advocating for me with Nissan and getting my truck covered. More

by w2wine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Chevrolet of Walla Walla responded

W2wine, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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