
Chevrolet of West
West, TX
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Buying 2018 equinox Treated respectfully and courteously & vigorously assisted to take care of a window tinting issue. Salesman personally took car to a professional tin Treated respectfully and courteously & vigorously assisted to take care of a window tinting issue. Salesman personally took car to a professional tinting service and delivered vehicle to my home. More
Great Sales Staff Had a awesome experience at Chevy of West. Was greeted by everyone and very well taken care of. Thank you Jenny and Mark for making this such a great Had a awesome experience at Chevy of West. Was greeted by everyone and very well taken care of. Thank you Jenny and Mark for making this such a great experience! More
Amazing service department! I have always had the most friendly experiences at Chevy of West! I have taken my vehicle to their service department since I purchased there in 2014. I have always had the most friendly experiences at Chevy of West! I have taken my vehicle to their service department since I purchased there in 2014. They always give you amazing service! More
2008 campaign / LOF Brought my 08 truck in for a campaign and thought about an oil change too. Was asked about a tire rotation and said not to worry about it. When I pick Brought my 08 truck in for a campaign and thought about an oil change too. Was asked about a tire rotation and said not to worry about it. When I picked up the truck on paperwork the technician wrote that I needed a tire rotation and alignment.. Upon getting home I reviewed this and found out how bad my left front steer tire really was. I am surprised that no one called on it. Do you not suggestive sell ? I know I needed tires but that was bad , very bad ! Y’all are in the business to make money. You all could have called and said hey during the L.O.F we saw that you needed tires and tired at least tried to sell a couple tires and alignment. This time wasn’t the best service we have had here. More
Customer service I was called to schedule bringing my 2017 2500HD Duramax in for some basic issues. Plastic parts failing to remain attached, causing Water penetration I was called to schedule bringing my 2017 2500HD Duramax in for some basic issues. Plastic parts failing to remain attached, causing Water penetration and rear seat belt issue. My advisor, Vicky, checked me in quickly after verifying the concerns and even locating one I had not noticed. Parts were needed, ordered and I returned for install/repair. While the dealer seems to service many work trucks, getting to work on a true Cowboy Cadillac seems the technician gets a big smile.. More
Awesome service and genuine people! It was an amazing experience from start to finish! Mark Shultz is an outstanding man with incredible salesmanship. He was very cordial and hospitable It was an amazing experience from start to finish! Mark Shultz is an outstanding man with incredible salesmanship. He was very cordial and hospitable as well as knowledgeable in regards to the Chevy Malibu 2017 that I eventually bought from him. He really did treat us like family and when I went back to visit with them to get my license plates and sticker, he remembered my name asked me about my family. Very genuine and at your service kind of guy. As long as Mark is there I believe I have found my dealer of choice. More
Recall and Oil change This place makes you feel welcome and part of the family. It's a ways for me to drive but well worth it. Had a recall and oil change done. I called a This place makes you feel welcome and part of the family. It's a ways for me to drive but well worth it. Had a recall and oil change done. I called and had an appointment sent wife drove down and waited. More
Best Dealership Around, 5 Star ! Sales person, Jenny Reynolds and James were extraordinary ! Jenny went over and beyond expectations ! James was so friendly and helpful in every asp Sales person, Jenny Reynolds and James were extraordinary ! Jenny went over and beyond expectations ! James was so friendly and helpful in every aspect. Fantastic service. More
GREAT SALES & SERVICE Chevrolet of West is worth the 15-30 minute drive! I have bought several vehicles through Chev of West and they have always taken good care of me. M Chevrolet of West is worth the 15-30 minute drive! I have bought several vehicles through Chev of West and they have always taken good care of me. Mac and the rest of his team in the Service Dept are simply the best and have always provided me the friendliest and most professional service. Sincerely The Weavers More
Great Selection We had checked several other dealers, but they had limited selection in the model we wanted. We were able to see several and compare colors. We alread We had checked several other dealers, but they had limited selection in the model we wanted. We were able to see several and compare colors. We already new that we wanted a loaded Equinox. The dealers we had previously visited only had one. Our experience went quickly, and I feel that we got a good deal. The young man who helped us, Waylon Rhodes, was easy to work with. I would recommend him to everyone . More