Chevy Chase Acura

Friendly and very prompt service. Great communication with customers and their need. They have great selections of car to choose and clean environment. Happy purchaser. with customers and their need. They have great selections of car to choose and clean environment. Happy purchaser. More

Not happy after I had take my car to do an oil changed, my car is making a weird noise every time I turn on the heat. I am so disappointed. my car is making a weird noise every time I turn on the heat. I am so disappointed. More

Colin was extremely polite and helpful. It was a seamless process and they got me a good deal. I’d recommend going to him if you’re interested in Acura process and they got me a good deal. I’d recommend going to him if you’re interested in Acura More

Great Service from Sales to finance to service! Seamless application process, valet service to my home. Couldn’t be more convenient. I will be using them in the future. application process, valet service to my home. Couldn’t be more convenient. I will be using them in the future. More

My experience with Chevy Chase Acura has been the one of the best car buying experiences I’ve ever encountered! The level of customer service provide by staff is remarkable. I purchased a newly used certifi the best car buying experiences I’ve ever encountered! The level of customer service provide by staff is remarkable. I purchased a newly used certified pre owned MDX from their used lot. My sales reps( Moe and Julian) were dynamic Duos! They went above and beyond to make sure I was properly informed and satisfied! They gave a sense of security that even if I didn’t get my car from them , they would still be there to help me out if I were need. I would recommend anyone to go to them. Thanks guys for making feel like welcomed and having join the Acura family! More

Third deal with them. Salesman Mike Jones, always knowledgeable, easy to deal with. Service is the tops. Always ready to go extra distance. Every area is always clean. knowledgeable, easy to deal with. Service is the tops. Always ready to go extra distance. Every area is always clean. More

I received excellent service on multiple visits. Friendly,accommodating salesman and sales manager. Convenient and very Safe, Covid sanitized showroom. I’m excited to own a pretty blue RDX. Friendly,accommodating salesman and sales manager. Convenient and very Safe, Covid sanitized showroom. I’m excited to own a pretty blue RDX. More

Excellent service received. Staff was warm, friendly, professional and knowledgeable. Kept me informed the entire time. I knew what needed to be done and why. professional and knowledgeable. Kept me informed the entire time. I knew what needed to be done and why. More

Resolutions to problems that I had presented were explained to my satisfaction. Due.to covid-19 protocol it was very uncomfortable waiting in cold for my car to be delivered. explained to my satisfaction. Due.to covid-19 protocol it was very uncomfortable waiting in cold for my car to be delivered. More

I signed a new lease on December 3, 2020, for a 2021 Acura ILX. The process, spearheaded by Fred Ginwright, was smooth and easy, even thought a bit time-consuming on lease-signing day. Both Fred Ginwr Acura ILX. The process, spearheaded by Fred Ginwright, was smooth and easy, even thought a bit time-consuming on lease-signing day. Both Fred Ginwright and business manager, Mass Boiro, were courteous and helpful. Any blips in the experience -- no one to greet customers in the showroom, an unprepared model to test drive -- were just blips and, no doubt, the result of the pandemic which has created so many challenges for businesses of all types. To conclude, my experience with Chevy Chase Acura over a number of years has been very positive, both on the business/financial side and service side. I wish the dealership well in 2021. . More