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Chevy Chase Acura

Bethesda, MD

Overview
Reviews
Vehicles
4.6
269 Reviews
Call Dealership (301) 656-9200
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7725 Wisconsin Avenue

Bethesda, MD

20814

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Showing 269 reviews

July 20, 2023

Very knowledgeable and efficient. Staff were very helpful and remained in touch all the time to help. More

by jcditata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yery
Report | Print
Jul 25, 2023 -

Chevy Chase Acura responded

Dear Customer. We appreciate you taking the time to leave a great review about us. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Helpful
June 20, 2023

Good location and once recognized the service was good. I was very satisfied with my service advisor Princess Flores. More

by myrnaleejones
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Princess Flores
Report | Print
Jun 26, 2023 -

Chevy Chase Acura responded

Dear Customer! Thank you so much for taking the time to leave us a review. We are glad to see you had a good experience with us! Please let us know if there is anything else, we can do for you.

Helpful
June 05, 2023

Professional service, timely repairs, great communication with the customer, super friendly staff. Erick Sanchez is awesome to work with! More

by Acuracian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Sanchez
Report | Print
Jun 13, 2023 -

Chevy Chase Acura responded

Dear customer. Thank you so much for taking the time to leave us a review. We are glad to see you had a good experience with our service and Erick Sanchez! Please let us know if there is anything else, we can do for you.

Helpful
June 04, 2023

Timely service. Erick was very accommodating and nice to deal with. The experience was very positive. More

by Helene Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Ssanchez
Report | Print
Jun 05, 2023 -

Chevy Chase Acura responded

We appreciate you taking the time to leave a great review about our service department and Erick Sanxhez. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Helpful
June 02, 2023

Even with appointments, the wait time for simple services are too long. Three hours for an oil change is unacceptable. Spoke with service manager and 4 days later still waiting for a call back. More

by Joglesby232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom. 1 star because he spoke with me
Report | Print
Jun 13, 2023 -

Chevy Chase Acura responded

Dear Customer. Thank you so much for taking the time to leave us a review. We are glad to see you had a good experience with us! Please let us know if there is anything else, we can do for you.

Helpful
May 26, 2023

Excellent service. Was able to trade-in my 2015 Honda Civic Si and get a new 2024 Acura Integra quickly thanks to Anthony. More

by giniro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Lindsay
Report | Print
Jun 05, 2023 -

Chevy Chase Acura responded

Dear giniro. We appreciate you taking the time to leave a great review about our sales department and Anthony Lindsay. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Helpful
May 08, 2023

They never told me if the car I wanted was in stock. But sent 30 emails asking me if I wanted to stop by the dealership 🤬 More

by Webwags
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil Buzilo, Mike Jones, Greg Corbett, Tony Cox, Aziz Elhallou, Eric Hawkes, Charanjiv Khanna, Vincent Eades, Nelson Aznar, Sam Weaver
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Helpful
May 03, 2023

Awesome service. I took my vehicle in for a recall to update my system and was pleasantly surprised at how expeditious the procedure was. My special thanks to Princ More

by Cleopatra269
Service Time
Recommend Dealer
Yes
Employees Worked With
Princess
Report | Print
May 08, 2023 -

Chevy Chase Acura responded

Dear Cleopatra269. We appreciate you taking the time to leave a great review about our Service Department and Princess Flores. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Helpful
April 17, 2023

Excellent service from reception to labor to communication to checking out. Would recommend to anyone needing Acura service. More

by Smithdandp781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Toronto
Report | Print
Apr 20, 2023 -

Chevy Chase Acura responded

Dear customer, we appreciate you taking the time to leave a great review about our Service Department. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Helpful
April 02, 2023

Transaction went well. Stephen Pevenstein, our Sales Consultant was phenomenal. He is to be commended for his excellence. More

by beepee25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pevenstein—5 stars
Report | Print
Apr 04, 2023 -

Chevy Chase Acura responded

Dear customer. We appreciate you taking the time to leave a great review about our Sales Department and Stephen Pevenstein. We are glad to see you had a pleasant experience with us! Thank you for your business and your trust! Please let us know how we can further assist you with your transportation requests.

Helpful
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