
Chevy Chase Acura
Bethesda, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 288 reviews
Even with appointments, the wait time for simple services are too long. Three hours for an oil change is unacceptable. Spoke with service manager and 4 days later still waiting for a call back. are too long. Three hours for an oil change is unacceptable. Spoke with service manager and 4 days later still waiting for a call back. More
They never told me if the car I wanted was in stock. But sent 30 emails asking me if I wanted to stop by the dealership 🤬 But sent 30 emails asking me if I wanted to stop by the dealership 🤬 More
Awesome service. I took my vehicle in for a recall to update my system and was pleasantly surprised at how expeditious the procedure was. My special thanks to Princ I took my vehicle in for a recall to update my system and was pleasantly surprised at how expeditious the procedure was. My special thanks to Princess, for her outstanding assistance and professionalism. Amazing first impression. Cheers !!! More
Transaction went well. Stephen Pevenstein, our Sales Consultant was phenomenal. He is to be commended for his excellence. Stephen Pevenstein, our Sales Consultant was phenomenal. He is to be commended for his excellence. More
Customer service home repair are terrible. They don’t provide information they think they know everything and they don’t know they don’t give a good information they don’t provide professional They don’t provide information they think they know everything and they don’t know they don’t give a good information they don’t provide professional information. More
I have purchased 3 Acuras from Chevy Chase. In each case I been very satisfied with the sales and service, but recently service has nose dived. I can't get answers on the status of my car, ge In each case I been very satisfied with the sales and service, but recently service has nose dived. I can't get answers on the status of my car, generally no one answers the phone and when someone does answer they are unable to provide me with answers. I end up being transferred from one person to another with no resolution. Customer service is abysmal and there is no one in management/leadership where you can lodge a complaint. More