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Chevy Chase Acura
Bethesda, MD
284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 284 reviews
April 23, 2022
Fast , reliable service. I always feel confident that the service was done correctly. Thank you for your attention to detail. I always feel confident that the service was done correctly. Thank you for your attention to detail. More
by Stephen
Employees Worked With
Nelson Aznar, Sam Weaver
April 16, 2022
Rick Aldridge always makes my service experience pleasurable. He is THE reason that I continue to use Chevy Chase Acura’s service department. pleasurable. He is THE reason that I continue to use Chevy Chase Acura’s service department. More
by munaker
Employees Worked With
Rick Aldridge
April 05, 2022
I’m glad I bought my car at Chevy Chase Acura, the salesman is very nice, and the service guy his name is Erick, he’s very experienced and gives good advice about your car , good job. salesman is very nice, and the service guy his name is Erick, he’s very experienced and gives good advice about your car , good job. More
by trevorrodney@icloud.com
Employees Worked With
Erick
March 28, 2022
I have been a customer with Chevy Chase Acura for 20 years or more. My Advisor, Rick Aldridge, provides high quality customer service. Everyone in service is very helpful. They get you in and out in a r years or more. My Advisor, Rick Aldridge, provides high quality customer service. Everyone in service is very helpful. They get you in and out in a reasonable amount of time. More
by Kim5
Employees Worked With
Richard Aldridge, Mike Jones
March 03, 2022
Some employees are not as helpful as others. I was told I'd be contacted once service was done but that didn't happen. I had to call thrice 7 hours later to get the Service Rep to confirm my car I was told I'd be contacted once service was done but that didn't happen. I had to call thrice 7 hours later to get the Service Rep to confirm my car was ready for pick-up. When I got there, I stood there till someone different from 'my' service rep acknowledged me and gave me my paperwork to sign. Later he mentioned the Service Rep I had originally selected had to leave earlier in the day. The service I've received in the past from the Service Rep I initially selected was stellar, and there was a stark difference from the replacement. More
by boss
Employees Worked With
Joseph
March 02, 2022
My service car was handled with courteousness and professionalism. I was impressed with the transaction from start to finish And KAIRI Weaver treated me very well. I was very impressed with the video professionalism. I was impressed with the transaction from start to finish And KAIRI Weaver treated me very well. I was very impressed with the videos that showed the areas of car that needed attention. I also was very impressed that A driver brought the car to our house which was extremely convenient! More
by Chris
Employees Worked With
Nelson Aznar, Sam Weaver
