Chevyland
Shreveport, LA
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Chevyland caters to 1 thing, your money. I buy a new $80K Duramax 2024 3500 1 ton dually 4x4 crew cab and at 23,600 miles while hauling a normal load of hay bells and whistles go off and goe I buy a new $80K Duramax 2024 3500 1 ton dually 4x4 crew cab and at 23,600 miles while hauling a normal load of hay bells and whistles go off and goes into limp mode. after 1 week Chevyland claims their technicians could not find anything wrong, I pick it up, drive 5 miles down the road and bam! right back into limp mode driving normal. TWO MORE WEEKS go by and finally they say it was the crankshaft sensor. Now I am going into week 4 waiting for days for them to change a part that takes 2 hours to replace. My wife's cousin is a General Manager of Fleet Operations in Houston that's how I know. Chevyland does not care about the working man just FYI. More
Chevyland was very friendly and very helpful with buying our new family car. Quinton Boyd stayed late on Christmas Eve to get our process started! our new family car. Quinton Boyd stayed late on Christmas Eve to get our process started! More
Quinton is a highly professional salesman who ensures the job is completed efficiently. I would definitely recommend him to anyone I know who is in the market for a vehicle. Thank you, Quinton for making thi job is completed efficiently. I would definitely recommend him to anyone I know who is in the market for a vehicle. Thank you, Quinton for making this process so straightforward. More
The service department is TERRIBLE! !! This has been one of the most frustrating service experiences I’ve ever had. The job was left clearly incomplete, with obvious issues that a com !! This has been one of the most frustrating service experiences I’ve ever had. The job was left clearly incomplete, with obvious issues that a competent department should have never missed. Even worse was the communication—or lack of it. Calls and messages went unanswered, updates were nonexistent, and when I did finally get a response, it was vague, dismissive, and unhelpful. I had to repeatedly follow up just to get basic information that should have been communicated upfront. This department shows a complete lack of accountability, professionalism, and respect for the customer’s time. I would strongly advise anyone considering this service to look elsewhere unless they’re prepared to chase answers and accept substandard work. When I called to complain, the service member Jailen Smith was rude, unprofessional, and even took the call on speaker and had others laughing at my frustrations. We have purchased four vehicles from Chevyland, two this year, and have never been met with such blatant disrespect for our business, time, and money! More
