
Chevyland
Shreveport, LA
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Lack of communication about the status of my vehicle as well as overall poor customer service are two reasons why I gave this rating. Having to replace the radiator and one of the letters on the emblem of well as overall poor customer service are two reasons why I gave this rating. Having to replace the radiator and one of the letters on the emblem of my 2022 Blazer that is less than 2 years old is troublesome to me as a new owner of a Chevy. In addition, I pointed out this chemical smell to my service advisor back in April, and he never followed through with getting me an appointment scheduled as he said. I’m grateful I remembered to add this concern to my upcoming appointment for an oil change. I ended up having to schedule a separate appointment to have the smell checked and the emblem replaced. No one told me that oil changes and other repairs have to be scheduled separately. Finding that out the morning of my appointment was quite frustrating. Last but not least, I sent an email to the Service Director of Chevyland to express my concerns, and he has yet to respond. I will be trading in this vehicle and never returning to this dealership again. More
Found a truck in LA. I'm from Texas. Never bought out of state before. Found online and received all the info before travelling to Shreveport. Anthony Thompson our sale I'm from Texas. Never bought out of state before. Found online and received all the info before travelling to Shreveport. Anthony Thompson our sales person was very helpful and Caleb Bernay in finance. So were all of the staff. It was a very pleasurable experience and I came home with the truck. I would recommend taking a close look at Chevyland for your next vehicle. They brought me the truck a three hour drive one way and put new tires on it because the tires were bad and I didn't want to drive it home like that. More
The dealership was professional and clean. All the staff members were polite and informative. The environment was very welcoming and comfortable. All the staff members were polite and informative. The environment was very welcoming and comfortable. More
The entire buying experience was professional and friendly. The selection of vehicles and pricing gave us many affordable choices. friendly. The selection of vehicles and pricing gave us many affordable choices. More
Great service department that went above and beyond to help! Patrick Brown is an amazing car salesman who always goes beyond to help his clients. Highly recommend both help! Patrick Brown is an amazing car salesman who always goes beyond to help his clients. Highly recommend both More