Chevyland

Chevyland completely mishandled a major engine failure on my 2021 Silverado. They gave me incorrect information about GM cost assistance, never submitted the required case, ignored GM’s attempts to contact t my 2021 Silverado. They gave me incorrect information about GM cost assistance, never submitted the required case, ignored GM’s attempts to contact them, and still told me GM had “approved” 15%. GM confirmed none of that was true. I attempted to speak with the service manager for clarification, but my call was never returned. Instead, I continued receiving explanations from the advisor that did not match GM’s documentation. After quoting me $6,674 to $9,886, they pressured me to authorize a teardown based on an approval that didn’t exist. I lost over two weeks, more than $1,000 in rental fees, and ultimately had to tow my truck out because the dealership’s lack of honesty and follow-through left me with no other reasonable option. Avoid this service department for anything serious. More

Quinton was super awesome and got us a car we loved for a great price!! :) great price!! :) More

Buyers beware! I bought a used car from Chevyland at the end of September and it broke down before the first payment cleared the bank. I have had it in their servic I bought a used car from Chevyland at the end of September and it broke down before the first payment cleared the bank. I have had it in their service department twice and they have basically told me they don't know what to tell me and I might want to get another opinion. Be sure and get the extended warranty. So thankful I did. So much for the salesman's pitch that they stand behind their sales. More

Chevyland made me a great deal on a new work truck. Much better experience than I had at Ford. Everyone worked fast and efficiently to get me the deal that best suits my needs and were respectful of my Much better experience than I had at Ford. Everyone worked fast and efficiently to get me the deal that best suits my needs and were respectful of my time. Everything went fairly smooth. More

Quinton was wonderful. He was very knowledgeable and so helpful through the buying process. 10/10 recommend! He was very knowledgeable and so helpful through the buying process. 10/10 recommend! More

Absolute worst experience at a dealership ever in my life. Made an appointment to look at a truck. When I showed up, they said the guy wasn’t there and someone else helped me. He couldn’t find the key a life. Made an appointment to look at a truck. When I showed up, they said the guy wasn’t there and someone else helped me. He couldn’t find the key and I sat there with my wife and newborn for over 40 minutes. He came back and said well could go look at it if he couldn’t find the key and then walked off. I decided I wasn’t going to wait anymore so I left. When I was leaving the guy came up to me (don’t even know his name because he didn’t have a name tag on that had his name on it) and asked me what the problem was. I said I’ve been waiting for over 40 minutes and you haven’t even offered me anything or to look at the car. And he said “oh I’m sorry I didn’t know you were thirsty.” Every dealership I’ve ever been at offers you stuff multiple times. Can’t believe the thought never crossed his mind the 40 minutes I was there. Guess he was busy doing something else more important than selling a car. He then told me that he was just helping out someone else who wasn’t there. And? I’m here now and ready to buy a car. What would you have done if I was a walk in without an appointment? Meanwhile, these two other sales people were loudly cussing and talking bad about other customer’s credit and those who denied extended warranty. I can’t believe a customer who was ready to not only buy but also finance a car was treated so poorly. I highly suggest you look somewhere else for a vehicle. Don’t bring your family to this place. More

My mother and I had a WONDERFUL sales experience with Ainsley Evans! She is a very impressive young sales professional. Ainsley was caring, attentive, knowledgeable,thorough and patient the WHOLE time an Ainsley Evans! She is a very impressive young sales professional. Ainsley was caring, attentive, knowledgeable,thorough and patient the WHOLE time and EVERY single time including after we purchased. You have a gem in her! Thank you, Ainsley! More

I have taken my vehicle to be Chevyland service 5 times for the same issue dating back to 2022. Each time, I am told that they replaced a part, and the issue is resolved but few months later, I am back wit for the same issue dating back to 2022. Each time, I am told that they replaced a part, and the issue is resolved but few months later, I am back with the same issue. Service manager Josh has been very rude and disrespectful throughout this time. He is nearly unreachable by phone, doesn’t return phone calls, and when you walk in his office, he doesn’t listen or understand customer issues because he knows everything. I would not recommend Chevyland service to anyone! More

Calvin was amazing to work with! We found a vehicle online, talked numbers, made the purchase and Chevyland delivered it to our home. I highly recommend Calvin and Sales manager Josh We found a vehicle online, talked numbers, made the purchase and Chevyland delivered it to our home. I highly recommend Calvin and Sales manager Josh. More

Sean was welcoming and professional. This visit is how all visits should go. I felt like I was a valued customer. Thank you! This visit is how all visits should go. I felt like I was a valued customer. Thank you! More