Chicago Northside Toyota

Sales rep Samy Elgazzar was so patient, well informed and with a great personality. The environment was very comfortable and all personnel were very friendly. Definitely will buy my Toyota and refer all my with a great personality. The environment was very comfortable and all personnel were very friendly. Definitely will buy my Toyota and refer all my acquaintances to them especially to Samy. Thank you. Dr Michael Maitar More

I was deeply disturbed to find that several of the employees were not wearing their masks. I had to ask, multiple times, for them to put their masks on before interacting with me. That is against th employees were not wearing their masks. I had to ask, multiple times, for them to put their masks on before interacting with me. That is against their own rules, and a public health issue during this pandemic. More

this dealer ship lie a lott to get customer to get card fixed i went to dealer ship first i told the about my credit card i only have picture of my credit card he said no problem i gave the car for serv fixed i went to dealer ship first i told the about my credit card i only have picture of my credit card he said no problem i gave the car for service next day i went to pickup my car he said they are not accepting the picture of my credit card i did not have any other card. they kept my car over night i had borrow money from someone and pay the bring my car back. More

Work is done satisfactorily but is expensive (more than others) and invariably takes significantly longer than promised. People are courteous for the most part, but spending 2.5-3 hrs inside while waiting others) and invariably takes significantly longer than promised. People are courteous for the most part, but spending 2.5-3 hrs inside while waiting for a supposed 2-hr job, is not pleasant, and, during Covid, not the safest thing. More

Very good and satisfying experience. Everything was quick and clear. Our sales associate Moe was very helpful and understanding and walked me through the process nicely since this was one of my first times b and clear. Our sales associate Moe was very helpful and understanding and walked me through the process nicely since this was one of my first times buying a car. Very good selection of cars. More

Brian is one of the nicest and honest salesman you'll ever meet. He made purchasing our new highlander very easy and he gave us the best possible deal. If I were to buy a car again from Northside, Brian ever meet. He made purchasing our new highlander very easy and he gave us the best possible deal. If I were to buy a car again from Northside, Brian would definitely be my salesman More

Easy service appointment Bill was so friendly and kind with explaining everything throughout the service, and even offering advice. My car was washed as well. Thank you, Bill! Bill was so friendly and kind with explaining everything throughout the service, and even offering advice. My car was washed as well. Thank you, Bill! More

Excellent Customer Service My experience with the Toyota sales and financial team was one of my most memorable experience. Much thanks to William Price and Nick. MUCH GRATIT My experience with the Toyota sales and financial team was one of my most memorable experience. Much thanks to William Price and Nick. MUCH GRATITUDE! More

Deceptive sales tactics! If you do purchase a vehicle at north side Toyota, check the contract before signing. Stuart my salesman decided for me to get a $2K paint protection plan as well as VIN etching whi north side Toyota, check the contract before signing. Stuart my salesman decided for me to get a $2K paint protection plan as well as VIN etching which most cars come with because the dealer protects their cars on the lot for another $300. He tried to sneak in an extra $2300 on the price to pad his commission and had the nerve to tell me he didn’t mean to be deceptive by any means. Stuart was very efficient prior to making a sale and disappears after, he promised to set up my appointment for remote start and suddenly can’t talk. I was lucky to have another salesperson assist me. I wouldn’t recommend this dealer and stay away from Stuart. More

Emergency Servcie Dashboard light came on, I contacted Bill and was informed to bring it to the shop. He had one of the service team members to look to see what the pr Dashboard light came on, I contacted Bill and was informed to bring it to the shop. He had one of the service team members to look to see what the problem was. once identified, he advised me of what the problem was and what we could do to correct it. Repairs were make and everything is running great now. More